Rosewood Bridal

★★★★☆
  • 11545 SW Durham Rd B1

    Tigard, OR 97224

    Map & Directions
  • 503-603-0363

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The service here is horrible. The salewomen are very rude. And, THEY ARE EXPENSIVE.. You can find the exact same designers and dresses at other boutiques for $50-200 less.
I actually bought my wedding dress there, as well as my veil and flower girl dress about a year and a half ago. We gave them a lot of money... so when my sister was dress shopping for her wedding a year later, we thought we would stop by there. One of the dresses my sister tried on looked very similar to the dress that I had bought a year ago, so I asked who the designer was (to verify that it was designed my the same person as my dress). They became very agitated, and said that they don't give out the designer names --- then when I went over to the dress to take a closer look, they threatened to throw me out! This after I spent over $1,000 dollars there. The reason they won't give you the designer is because they know they are overpriced!
They are horrible, rude, and it does not make for a fun bridal experience. Getting married should be fun. These women make dress shopping awful.

Also, they aren't very good at listening.... they ended up pressuring me to order a dress that was too big... which made the alteration costs a nightmare. A rip-off and a half!

1
★☆☆☆☆

The service here is horrible. The salewomen are very rude. And, THEY ARE EXPENSIVE.. You can find the exact same designers and dresses at other boutiques for $50-200 less.
I actually bought my wedding dress there, as well as my veil and flower girl dress about a year and a half ago. We gave them a lot of money... so when my sister was dress shopping for her wedding a year later, we thought we would stop by there. One of the dresses my sister tried on looked very similar to the dress that I had bought a year ago, so I asked who the designer was (to verify that it was designed my the same person as my dress). They became very agitated, and said that they don't give out the designer names --- then when I went over to the dress to take a closer look, they threatened to throw me out! This after I spent over $1,000 dollars there. The reason they won't give you the designer is because they know they are overpriced!
They are horrible, rude, and it does not make for a fun bridal experience. Getting married should be fun. These women make dress shopping awful.

Also, they aren't very good at listening.... they ended up pressuring me to order a dress that was too big... which made the alteration costs a nightmare. A rip-off and a half!

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.

The service here is horrible. The salewomen are very rude. And, THEY ARE EXPENSIVE.. You can find the exact same designers and dresses at other boutiques for $50-200 less. \r
I actually bought my wedding dress there, as well as my veil

3
★★★★★

The service here is horrible. The salewomen are very rude. And, THEY ARE EXPENSIVE.. You can find the exact same designers and dresses at other boutiques for $50-200 less. \r
I actually bought my wedding dress there, as well as my veil

.

The owner of Rosewood Bridal is beyond knowledgeable, every question we asked, plus some we didn't think to, were answered beyond belief. She made our experience memorable and beautiful. I couldn't believe the competitive pricing as well.

3
★★★★★

The owner of Rosewood Bridal is beyond knowledgeable, every question we asked, plus some we didn't think to, were answered beyond belief. She made our experience memorable and beautiful. I couldn't believe the competitive pricing as well.

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I got my dress in February 2011 for an August 2011 wedding.

Summary: Great selection, great variety in design AND size, great prices, and great service!

My mother and best friend had come into town for the dress shopping experience and

3
★★★★★

I got my dress in February 2011 for an August 2011 wedding.

Summary: Great selection, great variety in design AND size, great prices, and great service!

My mother and best friend had come into town for the dress shopping experience and

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WORST EXPERIENCE EVER. \r
I was asked to be a bridesmaid-- I was so happy to be a part of such an exciting event! But the sales associate (perhaps the owner?) at Rosewood Bridal ruined it.\r
The bride chose the store based on the dress--

3
★★★★★

WORST EXPERIENCE EVER. \r
I was asked to be a bridesmaid-- I was so happy to be a part of such an exciting event! But the sales associate (perhaps the owner?) at Rosewood Bridal ruined it.\r
The bride chose the store based on the dress--

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I had excellent customer service by the seamstress and the staff up until something went wrong. The day before I left for my wedding I picked up my dress, brought it home and noticed some major flaws. During the pressing process there was a 1 inch by 2 inch water stain and some damage done to the fabric in another spot. Also the stitching done along the waist in front by the seamstress was all starting to have run in the fabric!! No doubt that was because of the delicate satin fabric, however when you pay over $1000 for something special you expect them to know what they are doing. I immediately called and e-mailed pictures but had to use the dress "as is" because I was leaving. The woman on the phone could not help and told me that Teresa would call me back. After the wedding I called Teresa and barely got anywhere (she insisted I should have brought it in before the wedding- which was impossible because I was leaving), I was offered $50 towards a preservation (which I was not doing) and after much debate, she sent me a check for $25 and an apology card! This didn't even cover the $50 cost of the dress to be pressed in the first place- where much of the damages came from to begin with. I am very disapponted that after a very positive initial experience that Rosewood Bridal would handle damages that they caused so poorly. A $25 check is a joke! That is no way to provide quality customer if you are going to stand behind the work that you do. I am very disappointed at how unprofessionally they handled the situation and how unfair this situation turned out for me- after spending so much money at their store I was stuck with the damaged dress and a full bill (minus $25).

0
★☆☆☆☆

I had excellent customer service by the seamstress and the staff up until something went wrong. The day before I left for my wedding I picked up my dress, brought it home and noticed some major flaws. During the pressing process there was a 1 inch by 2 inch water stain and some damage done to the fabric in another spot. Also the stitching done along the waist in front by the seamstress was all starting to have run in the fabric!! No doubt that was because of the delicate satin fabric, however when you pay over $1000 for something special you expect them to know what they are doing. I immediately called and e-mailed pictures but had to use the dress "as is" because I was leaving. The woman on the phone could not help and told me that Teresa would call me back. After the wedding I called Teresa and barely got anywhere (she insisted I should have brought it in before the wedding- which was impossible because I was leaving), I was offered $50 towards a preservation (which I was not doing) and after much debate, she sent me a check for $25 and an apology card! This didn't even cover the $50 cost of the dress to be pressed in the first place- where much of the damages came from to begin with. I am very disapponted that after a very positive initial experience that Rosewood Bridal would handle damages that they caused so poorly. A $25 check is a joke! That is no way to provide quality customer if you are going to stand behind the work that you do. I am very disappointed at how unprofessionally they handled the situation and how unfair this situation turned out for me- after spending so much money at their store I was stuck with the damaged dress and a full bill (minus $25).

Pros: Excellent Customer Service

Cons: Don't expect them to stand by work if something is messed up

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After searching for the perfect dress all over Portland with no results, a friend of mine suggested Rosewood Bridal. For days I had been putting up with rude sales people, unhelpful staff and cold uninviting shops. All of that changed when I stepped into Rosewood. All my uneasy feelings were gone! I was greeted with a friendly and upbeat, "hi how are you?" and was shown around the store personally. They also let me pick out what dresses to try on instead of picking them for me. They made me feel like the most important bride ever! Their dresses are so beautiful and Rosewood has great prices. I would recommend this store to everyone who wants a stress-free and personal experience. They also store your dress for free until the wedding!!

2
★★★★★

After searching for the perfect dress all over Portland with no results, a friend of mine suggested Rosewood Bridal. For days I had been putting up with rude sales people, unhelpful staff and cold uninviting shops. All of that changed when I stepped into Rosewood. All my uneasy feelings were gone! I was greeted with a friendly and upbeat, "hi how are you?" and was shown around the store personally. They also let me pick out what dresses to try on instead of picking them for me. They made me feel like the most important bride ever! Their dresses are so beautiful and Rosewood has great prices. I would recommend this store to everyone who wants a stress-free and personal experience. They also store your dress for free until the wedding!!

Pros: Excellent service, beautiful dresses, and beautiful shop

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I went to Rosewood Bridal for my gown and found the experience of shopping at the bridal shop to be one of the best experiences in the whole planning process! I feel like I actually have become friends with the staff. I had no idea what I wanted but they were patient and helped me find the perfect dress! They also special ordered bridesmaid dresses for me and worked with me when I had a bridesmaid dropout and needed a dress altered to fit a smaller girl. They also put up with my crazy family!!! I have since recommended three other brides to go to Rosewood, including family and friends! I do it kind of selfishly just so I have an excuse to go back and visit... not to mention I want all my family and friends to be as happy as as was!

2
★★★★★

I went to Rosewood Bridal for my gown and found the experience of shopping at the bridal shop to be one of the best experiences in the whole planning process! I feel like I actually have become friends with the staff. I had no idea what I wanted but they were patient and helped me find the perfect dress! They also special ordered bridesmaid dresses for me and worked with me when I had a bridesmaid dropout and needed a dress altered to fit a smaller girl. They also put up with my crazy family!!! I have since recommended three other brides to go to Rosewood, including family and friends! I do it kind of selfishly just so I have an excuse to go back and visit... not to mention I want all my family and friends to be as happy as as was!

Pros: everything! One-on-one time, friendly environment, great selection, no appointment needed

Cons: none

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The women in the shop were so gracious and helpful! no appointments needed, they are willing ready and able to help any bride to be that walks through the door.
Beautiful selection, FANTASTIC prices!! Amy helped me through my entire expierence and I felt very taken care if. I found the dress of my dreams there!!!
Its a little small, but the brides share the mirror and it's actually pretty fun to see all the women in their dresses, all glowing a bit in excitement!!

This is the best place to go!!!

2
★★★★★

The women in the shop were so gracious and helpful! no appointments needed, they are willing ready and able to help any bride to be that walks through the door.
Beautiful selection, FANTASTIC prices!! Amy helped me through my entire expierence and I felt very taken care if. I found the dress of my dreams there!!!
Its a little small, but the brides share the mirror and it's actually pretty fun to see all the women in their dresses, all glowing a bit in excitement!!

This is the best place to go!!!

Pros: fantastic service, great selection

Cons: a bit small

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This is a smaller shop but very nice staff and the store was clean. The dresses are very nice - I just didn't find the right one for me. It's a fairly convenient location and no problem with the parking.

3
★★★☆☆

This is a smaller shop but very nice staff and the store was clean. The dresses are very nice - I just didn't find the right one for me. It's a fairly convenient location and no problem with the parking.

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Even though there was not that large of a selection of dresses here, the ones they had were beautiful. The salesperson was very helpful and nice, too! You do not have to have an appointment here but we wound up waiting about 15 minutes. They were helping several men and the dressing rooms are not very private so we had to wait for them to leave. The room where you view your dress had double and triple mirrors for a good view of the back of your dress.

4
★★★★☆

Even though there was not that large of a selection of dresses here, the ones they had were beautiful. The salesperson was very helpful and nice, too! You do not have to have an appointment here but we wound up waiting about 15 minutes. They were helping several men and the dressing rooms are not very private so we had to wait for them to leave. The room where you view your dress had double and triple mirrors for a good view of the back of your dress.

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Service was not friendly, young girl taking measurements was inexperienced. The dress I wanted had been in the shop but since it was sold in order to get it I had to order and pay for it with out even being able to try it on. Originally they had stated they could get a trunk dress but a week later that had not been done so I ordered the dress and put 1/2 down. The dress still is not in and the wedding was cancelled. They are stating it was a special order so will not allow a return, yet DAVID's BRIDAL DID allow us to return our bridesmaid dresses that were also ordered. Very disappointed in the overall service and selection.

0
★☆☆☆☆

Service was not friendly, young girl taking measurements was inexperienced. The dress I wanted had been in the shop but since it was sold in order to get it I had to order and pay for it with out even being able to try it on. Originally they had stated they could get a trunk dress but a week later that had not been done so I ordered the dress and put 1/2 down. The dress still is not in and the wedding was cancelled. They are stating it was a special order so will not allow a return, yet DAVID's BRIDAL DID allow us to return our bridesmaid dresses that were also ordered. Very disappointed in the overall service and selection.

Pros: Small shop

Cons: Inexperienced and understaffed

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When I was a bridesmaid in my friend's wedding, we went to numerous dress shops before finally going to Rosewood. The people there were great: not at all pushy. I finally found dresses that fit my body type (bigger in the chest and smaller at the waist). It was such a good experience that, now that I am getting married, I went to Rosewood to get my dress. I like the people in there and appreciate the time they have spent with me. I defiantly recommend this place!

2
★★★★★

When I was a bridesmaid in my friend's wedding, we went to numerous dress shops before finally going to Rosewood. The people there were great: not at all pushy. I finally found dresses that fit my body type (bigger in the chest and smaller at the waist). It was such a good experience that, now that I am getting married, I went to Rosewood to get my dress. I like the people in there and appreciate the time they have spent with me. I defiantly recommend this place!

Pros: selection, service

Cons: prices on most dresses are moderate to expensive - but worth it

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I visited Rosewood back in November I believe. I received excellent customer service. I love that you don't need an appointment. They had a lot of great dresses, and I almost bought one here. However, I found "the one" at another dress shop. I went on a weekday, so I had the place to myself.

2
★★★★★

I visited Rosewood back in November I believe. I received excellent customer service. I love that you don't need an appointment. They had a lot of great dresses, and I almost bought one here. However, I found "the one" at another dress shop. I went on a weekday, so I had the place to myself.

Pros: great customer service, nice sales, great dresses

Cons: didn't have my perfect dress here

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The Rosewood Bridal experience for us resulted in meeting a grumpy and rude lady, who may even be the owner. The bride was not allowed time enough to make a shoe or slip choice. The gown was given to the bride wrinkled with no offer to steam the dress. Once complete payment is made you are whisked out the door. A petticoat rental was promised at no additional cost. When the bride called to get the rental slip she was told that she would have to pay. Given the fact that buying dresses for a bridal party is expensive and should be a happy experience, I would advise folks to go elsewhere. Employees with a bad attitude have no place in the bridal industry. It is unfortunate that a happy day of wedding planning can be soured by a visit to Rossewood Bridal.

0
★☆☆☆☆

The Rosewood Bridal experience for us resulted in meeting a grumpy and rude lady, who may even be the owner. The bride was not allowed time enough to make a shoe or slip choice. The gown was given to the bride wrinkled with no offer to steam the dress. Once complete payment is made you are whisked out the door. A petticoat rental was promised at no additional cost. When the bride called to get the rental slip she was told that she would have to pay. Given the fact that buying dresses for a bridal party is expensive and should be a happy experience, I would advise folks to go elsewhere. Employees with a bad attitude have no place in the bridal industry. It is unfortunate that a happy day of wedding planning can be soured by a visit to Rossewood Bridal.

Pros: Central Location

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I went with my sister to try on her wedding dress, knowing it would be busy since it was a saturday we got there early in the day. When my sister was trying on her dress we asked if she could try on a different size petticoat so that she could see what the dress would really look like. We were told that it would take too long and that there were people waiting. Immediatly we felt as if our business was not important. Here we were about to spend a large amount of money at their shop and they did not care to give us the time we needed. Not only did this stress my sister out but it made it difficult for her to make a good decision about the dress. Getting married is something every girl looks forward to, and buying a dress should be a fun and memorable experience not something that leaves a bad taste in your mouth. After this experience i would not reccomend this place to anyone and dont plan on taking my business there ever again.

0
★☆☆☆☆

I went with my sister to try on her wedding dress, knowing it would be busy since it was a saturday we got there early in the day. When my sister was trying on her dress we asked if she could try on a different size petticoat so that she could see what the dress would really look like. We were told that it would take too long and that there were people waiting. Immediatly we felt as if our business was not important. Here we were about to spend a large amount of money at their shop and they did not care to give us the time we needed. Not only did this stress my sister out but it made it difficult for her to make a good decision about the dress. Getting married is something every girl looks forward to, and buying a dress should be a fun and memorable experience not something that leaves a bad taste in your mouth. After this experience i would not reccomend this place to anyone and dont plan on taking my business there ever again.

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Me, my sister, my sister-in-law, and 2 of my friends have all gotten our dresses at Rosewood Bridal, starting 7 years ago. Every single one of us is a picky shopper and we all went to several different shops around town before we bought our dresses, they were the best. They have great dresses at really good prices and we had really good service from them on bridesmaids too. The same lady has been doing the alterations the whole time and she was really good. For my brother's wedding we also got tuxes there, it was really easy and everything fit great, I wish we had tried them earlier instead of Men's Wearhouse! I would definitely recommend them! Also, I don't know what happenned to that other bride, but my sister and I both had our dresses cleaned and boxed through them and they look great, they even got a red wine stain out.

2
★★★★★

Me, my sister, my sister-in-law, and 2 of my friends have all gotten our dresses at Rosewood Bridal, starting 7 years ago. Every single one of us is a picky shopper and we all went to several different shops around town before we bought our dresses, they were the best. They have great dresses at really good prices and we had really good service from them on bridesmaids too. The same lady has been doing the alterations the whole time and she was really good. For my brother's wedding we also got tuxes there, it was really easy and everything fit great, I wish we had tried them earlier instead of Men's Wearhouse! I would definitely recommend them! Also, I don't know what happenned to that other bride, but my sister and I both had our dresses cleaned and boxed through them and they look great, they even got a red wine stain out.

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Do not take your wedding dress to Rosewood Bridal to be cleaned/preserved. They had me pre-pay $160 for the service that I was told would only take 3-4 weeks. They send the dresses up to Seattle to be cleaned. After about 5 weeks I started to get nervous and asked Rosewood to call and check on it. I was told that they were having trouble getting stains out and would be sent to a different department to have a "special" cleaning agent put on it and that it would be back in a week. A week went by and I got a call telling me that my dress had a "reaction" to the cleaner and was turning yellow. At this point I asked them not to vacuum seal and box the dress. My dress finally came back to the store after 9 weeks in Seattle looking as if it had been run over by a truck. It had stains where there were no stains previously, it was VERY wrinkled and was literally falling apart at the seams. I got 1/2 my money refunded to me for the "cleaning" ....so I only paid $80 for them to ruin my wedding dress. Please tell all your friends not to take their dress here and if they have taken it here OPEN YOUR DRESS and look at it to verify it's condition.

0
★☆☆☆☆

Do not take your wedding dress to Rosewood Bridal to be cleaned/preserved. They had me pre-pay $160 for the service that I was told would only take 3-4 weeks. They send the dresses up to Seattle to be cleaned. After about 5 weeks I started to get nervous and asked Rosewood to call and check on it. I was told that they were having trouble getting stains out and would be sent to a different department to have a "special" cleaning agent put on it and that it would be back in a week. A week went by and I got a call telling me that my dress had a "reaction" to the cleaner and was turning yellow. At this point I asked them not to vacuum seal and box the dress. My dress finally came back to the store after 9 weeks in Seattle looking as if it had been run over by a truck. It had stains where there were no stains previously, it was VERY wrinkled and was literally falling apart at the seams. I got 1/2 my money refunded to me for the "cleaning" ....so I only paid $80 for them to ruin my wedding dress. Please tell all your friends not to take their dress here and if they have taken it here OPEN YOUR DRESS and look at it to verify it's condition.

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Fantastic little place! I went to about 5 different bridal shops in the area before I went to Rosewood Bridal and Rosewood Bridal was by far the BEST in town! Theresa is PHENOMENAL and she sure knows what she's doing. I went in to see her about a hundred different times before I decided on a dress, and she was very understanding and helpful, and on top of it all she helped me find the PERFECT dress. The dress is not in yet, but I am sure that it will be stunning (she assured me that it would be ;) ). Don't bother going anywhere else ... you will just waist your time like I did. If you want great customer service, nice selection, and an honest opinion .. THIS is the place for YOU. The place is small but big things come in small packages and that sure is true for this place. What are you waiting for you .. GO see Theresa .. and no YOU don't need an appointment!

2
★★★★★

Fantastic little place! I went to about 5 different bridal shops in the area before I went to Rosewood Bridal and Rosewood Bridal was by far the BEST in town! Theresa is PHENOMENAL and she sure knows what she's doing. I went in to see her about a hundred different times before I decided on a dress, and she was very understanding and helpful, and on top of it all she helped me find the PERFECT dress. The dress is not in yet, but I am sure that it will be stunning (she assured me that it would be ;) ). Don't bother going anywhere else ... you will just waist your time like I did. If you want great customer service, nice selection, and an honest opinion .. THIS is the place for YOU. The place is small but big things come in small packages and that sure is true for this place. What are you waiting for you .. GO see Theresa .. and no YOU don't need an appointment!

Pros: Parking, Service, Price, Owners

Cons: .... SIZE ...

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This place is really cute, they had a great selection of very nice dresses. They had many different price ranges and none were too expensive. It is very small and when I was there trying on dresses I had everyone staring at me which I didn't like, especially if the dress didn't even look good on me. But, the service was good. I had Anna to help me and she was very nice, patient and even honest! I did go on a Saturday so hense the reason it was busier than normal. Overall I would for sure recommend going here!!

2
★★★★☆

This place is really cute, they had a great selection of very nice dresses. They had many different price ranges and none were too expensive. It is very small and when I was there trying on dresses I had everyone staring at me which I didn't like, especially if the dress didn't even look good on me. But, the service was good. I had Anna to help me and she was very nice, patient and even honest! I did go on a Saturday so hense the reason it was busier than normal. Overall I would for sure recommend going here!!

Pros: Good selection, cute place, great service

Cons: Kinda small

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this is a nice store to get all your formal clothing from. they are very helpful when it comes to picking out the right clothes and i love their prices. they are very affordable and the quality of their clothes are high.they have all recent designs and it makes sense to go here instead of spending a lot of money elsewhere.

4
★★★★☆

this is a nice store to get all your formal clothing from. they are very helpful when it comes to picking out the right clothes and i love their prices. they are very affordable and the quality of their clothes are high.they have all recent designs and it makes sense to go here instead of spending a lot of money elsewhere.

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I bought my wedding gown from this store 7 years ago and then when my sister was getting married last year I took her there to look for a gown. The place is clean, large selection of gowns & very friendly. The alterations charges are reasonably priced, good quality & completed when said they would be. A 5 star bridal shop not as well known as some but definitely recommended.

5
★★★★★

I bought my wedding gown from this store 7 years ago and then when my sister was getting married last year I took her there to look for a gown. The place is clean, large selection of gowns & very friendly. The alterations charges are reasonably priced, good quality & completed when said they would be. A 5 star bridal shop not as well known as some but definitely recommended.

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Great shopping experience! Recommend making this a first stop. Selection is small, but helps in keeping you from becoming overwhelmed and great opportunity to find the style of dress for you!

2
★★★★★

Great shopping experience! Recommend making this a first stop. Selection is small, but helps in keeping you from becoming overwhelmed and great opportunity to find the style of dress for you!

Pros: Service, Price, Parking

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I would highly recommend this shop. The customer service was excellent, and it was not too crowded. I regret that they did not carry a large selection of informal gowns, which I was looking for, because I would like to have given them my business. They also have a great sales rack!

2
★★★★★

I would highly recommend this shop. The customer service was excellent, and it was not too crowded. I regret that they did not carry a large selection of informal gowns, which I was looking for, because I would like to have given them my business. They also have a great sales rack!

Pros: good parking, not crowded, great service

 

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