Crown Carpets

★★★★☆
  • 21655 SE Stark St Ste C

    Gresham, OR 97030

    Map & Directions
  • 503-665-4162

About Crown Carpets

Details
Hours
Mon-Sat 9am-6pm

Home & Garden

Home & Garden
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4.2 5
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.

Richard did an outstanding job helping with our carpet purchase. He was knowledgeable and took the time to understand our needs.

Thanks!

2
★★★★★

Richard did an outstanding job helping with our carpet purchase. He was knowledgeable and took the time to understand our needs.

Thanks!

Pros: Really works with the client

.

My wife and I were met immediately with a friendly smile and a sincere attitude to help us find the right carpet for our master bedroom. We suffered some major water damage from a faulty shower valve and we wanted to find the best carpet for the money we had to work with. We had gone to a local Big Box store and were disappointed when our installation quote was more than double what we were led to believe it would be. Working with Richard Otto at Crown Carpet in Gresham, Oregon was simply a real joy. We never felt any pressure and Richard showed plenty of patience as my wife and I went back and forth between several different carpets and a multitude of color choices. Even after we had made our final decision, we opted to go with a slightly different color. Richard never showed any displeasure with us even though we had wasted a good amount of his time having already written up a purchase agreement. I personally felt Richard truly cared that we were happy with whatever purchase we made. Our carpet was ordered and held until we were ready and when we were, the installation was completed the very next day by Bob who did a great job. Bob was in and out in good time and very polite. Bob even did some caulking I asked him to do in the bathroom that was not his concern. Thank you Richard, and thank you Bob. Working with everyone at Crown Carpet of Gresham from start to finish was a real pleasure - our hearts were touched during a very stressful time. We will be back.

2
★★★★★

My wife and I were met immediately with a friendly smile and a sincere attitude to help us find the right carpet for our master bedroom. We suffered some major water damage from a faulty shower valve and we wanted to find the best carpet for the money we had to work with. We had gone to a local Big Box store and were disappointed when our installation quote was more than double what we were led to believe it would be. Working with Richard Otto at Crown Carpet in Gresham, Oregon was simply a real joy. We never felt any pressure and Richard showed plenty of patience as my wife and I went back and forth between several different carpets and a multitude of color choices. Even after we had made our final decision, we opted to go with a slightly different color. Richard never showed any displeasure with us even though we had wasted a good amount of his time having already written up a purchase agreement. I personally felt Richard truly cared that we were happy with whatever purchase we made. Our carpet was ordered and held until we were ready and when we were, the installation was completed the very next day by Bob who did a great job. Bob was in and out in good time and very polite. Bob even did some caulking I asked him to do in the bathroom that was not his concern. Thank you Richard, and thank you Bob. Working with everyone at Crown Carpet of Gresham from start to finish was a real pleasure - our hearts were touched during a very stressful time. We will be back.

Pros: Great selection of quality carpets - good value for your $$$

Cons: Having to make a decision with so many choices.

.

Our family has gone to crown carpet for ever flooring project we have ever needed over the years, and they have done a great job for us. They have almost no employee turnover, so you get to know the people you are dealing with, and they have always been very competant and friendly. The prices are always better than the big box home stores. We have also been impressed by their support for community projects. We are doing some remodeling now and intend to have them do all the flooring.

PROS: Price, quality, and locally owned
CONS: none for us

5
★★★★★

Our family has gone to crown carpet for ever flooring project we have ever needed over the years, and they have done a great job for us. They have almost no employee turnover, so you get to know the people you are dealing with, and they have always been very competant and friendly. The prices are always better than the big box home stores. We have also been impressed by their support for community projects. We are doing some remodeling now and intend to have them do all the flooring.

PROS: Price, quality, and locally owned
CONS: none for us

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.

OH MY FIRST OFF THEY WERE 2 WEEKS LATE FROM THE DATE THEY SAID THEY WOULD BE THERE. THEN THEY DIDNT BRING THE RIGHT COLOR CARPET, THEY LEFT NAILS STICKING UP IN THE CARPET, PIECED IT TOGETHER, AND MESSES UP MY BRAND NEW WALL PAPER. SO WHEN I CALLED TO COMPLAINE THE MANAGER WAS A JERK AND VERY UNPROFESSIONAL. SAVE YOUR SELF DONT GO

1
★☆☆☆☆

OH MY FIRST OFF THEY WERE 2 WEEKS LATE FROM THE DATE THEY SAID THEY WOULD BE THERE. THEN THEY DIDNT BRING THE RIGHT COLOR CARPET, THEY LEFT NAILS STICKING UP IN THE CARPET, PIECED IT TOGETHER, AND MESSES UP MY BRAND NEW WALL PAPER. SO WHEN I CALLED TO COMPLAINE THE MANAGER WAS A JERK AND VERY UNPROFESSIONAL. SAVE YOUR SELF DONT GO

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.

Crown Carpets has excellent carpet installation.
Very professional and their price was competitive
as well even against the bigger hardware stores.
I got a really good deal.

5
★★★★★

Crown Carpets has excellent carpet installation.
Very professional and their price was competitive
as well even against the bigger hardware stores.
I got a really good deal.

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More about Crown Carpets

Carpet, Tile, Laminate, Hardwood, and Vinyl floors...All your floorcovering needs in two big, easy to find locations. Easily, one of the largest carpet inventories, plus an "in-house" professional installation company. And super warehouse pricing!

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