Jo Ann Stores

★★☆☆☆

About Jo Ann Stores

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  • Fabric Stores

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2.0 3
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This store has horrible customer service. I purchased a product that was clearly labeled on sale by their own signs and add, but because it would not come up on sale in the computer, I was not given the sale price. I asked to speak to the manager, who then blamed it on the people in Ohio. I was also not given my teacher discount because I didn't have my discount card with me. I had a million others and even ones to prove I was a teacher, but no discount. I've never had that experience anywhere! This store has been rude every time I've been there. My husband has gone there twice, once for my school and once to get a supply for my son's school project. On both occassions they seemed annoyed by his questions due to lack of experience with crafting. Who would be rude to a man that is helping his teacher wife by picking up a supply for her class and a father who is attempting to help his child with a school project? Jo Ann Fabrics would! That's who! I will not shop there anymore.

1
★☆☆☆☆

This store has horrible customer service. I purchased a product that was clearly labeled on sale by their own signs and add, but because it would not come up on sale in the computer, I was not given the sale price. I asked to speak to the manager, who then blamed it on the people in Ohio. I was also not given my teacher discount because I didn't have my discount card with me. I had a million others and even ones to prove I was a teacher, but no discount. I've never had that experience anywhere! This store has been rude every time I've been there. My husband has gone there twice, once for my school and once to get a supply for my son's school project. On both occassions they seemed annoyed by his questions due to lack of experience with crafting. Who would be rude to a man that is helping his teacher wife by picking up a supply for her class and a father who is attempting to help his child with a school project? Jo Ann Fabrics would! That's who! I will not shop there anymore.

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They have the WORST customer service. The lines are always huge and the employees are so overworked that they are crabby and resentful to have to help customers. The store is cramped and often disorganized and messy. I think they stay in business because there is not another store like theirs in Gresham.

1
★☆☆☆☆

They have the WORST customer service. The lines are always huge and the employees are so overworked that they are crabby and resentful to have to help customers. The store is cramped and often disorganized and messy. I think they stay in business because there is not another store like theirs in Gresham.

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This store has a little bit of everything for the hobby crafter. Also sign up for their mailing list. They send out sale booklets with coupons for 50% off one item just about every month or so.
Most of the employees are crafters themselves.
They are also easy to get to and have plenty of parking.

PROS: Carry a bit of everything.
CONS:

4
★★★★☆

This store has a little bit of everything for the hobby crafter. Also sign up for their mailing list. They send out sale booklets with coupons for 50% off one item just about every month or so.
Most of the employees are crafters themselves.
They are also easy to get to and have plenty of parking.

PROS: Carry a bit of everything.
CONS:

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