McDonald's

★★☆☆☆
  • 1831 W Burnside

    Portland, OR 97209

    Map & Directions
  • 503-227-6870

About McDonald's

Categories
  • Fast Food Restaurants
  • Restaurants
  • Breakfast
  • Frozen Yogurt
  • Coffeehouses
  • Hamburgers
  • Salads
  • Sandwich Shops
Details
  • $
  • Breakfast
  • Carry Out
  • Cheap Eats
  • Family Style Dining
  • Family-Friendly Dining
  • Group Dining
  • Lunch Spot
  • Open 7 Days
Hours
M-Su 24hr
Services
  • DriveThru
  • WiFi
  • GiftCards
  • MobileOffers
  • MobileOrdering
  • Indoor Dining Available

Food

Food
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1.5 2
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This place is horrible! There are alot of homeless/drunks/junkies that hang out here. People are constantly buying selling drugs/stolen stuff. The food always tastes like its been sitting there for a while, and if u ask them to make you something fresh they get an attitude. If you order something special like no pickles or something its ALWAYS wrong.I understand that it isnt much fun working at mcdonads but come on!!The LAST time i went in there i was walking into the place a crazy drunk guy followed me in asking me for change, he went from person to person asking. One lady was sitting eating her food and he went over and started touching her food and she asked him to leave her alone so he spat on her and her food AS THE EMPLOYEES WATCHED THIS HAPPENING ,THEY JUST STOOD THERE!! they didnt even ask him to leave or anything. I sat there for another 10-15 minutes and never seen them go over and clean the table or anything after the guy just spat all over it.. I will not go here again

0
★☆☆☆☆

This place is horrible! There are alot of homeless/drunks/junkies that hang out here. People are constantly buying selling drugs/stolen stuff. The food always tastes like its been sitting there for a while, and if u ask them to make you something fresh they get an attitude. If you order something special like no pickles or something its ALWAYS wrong.I understand that it isnt much fun working at mcdonads but come on!!The LAST time i went in there i was walking into the place a crazy drunk guy followed me in asking me for change, he went from person to person asking. One lady was sitting eating her food and he went over and started touching her food and she asked him to leave her alone so he spat on her and her food AS THE EMPLOYEES WATCHED THIS HAPPENING ,THEY JUST STOOD THERE!! they didnt even ask him to leave or anything. I sat there for another 10-15 minutes and never seen them go over and clean the table or anything after the guy just spat all over it.. I will not go here again

Pros: None

Cons: Lots

.

I love McDonald's. It's an almost guilty pleasure. I love their fries. I love their burgers and their milkshakes. Unfortunately, the McDonald's on 19th and W. Burnside has gone downhill. In spite of the recent remodel, the staff just seems to be getting ruder and ruder --especially after hours at the walk-up window. Recently I went for a late-night snack, and there was no menu. When I asked for one, I was told "There aint no menu Sir, Sorry Sir." On another occasion I could see staff members congregating outside the back door. They were all laughing and chatting loudly. I rang the buzzer to get some service, but they ignored it and made me wait 5 minutes. When I got my food, it was lukewarm --the fries were downright cold. This isn't the McDonald's I know. McDonald's has always had fast, friendly service and consistently hot, fresh food until recently. Now it seems that it's not really a priority at this store. Maybe the manager could pick up some night shifts to retrain the staff.

1
★★☆☆☆

I love McDonald's. It's an almost guilty pleasure. I love their fries. I love their burgers and their milkshakes. Unfortunately, the McDonald's on 19th and W. Burnside has gone downhill. In spite of the recent remodel, the staff just seems to be getting ruder and ruder --especially after hours at the walk-up window. Recently I went for a late-night snack, and there was no menu. When I asked for one, I was told "There aint no menu Sir, Sorry Sir." On another occasion I could see staff members congregating outside the back door. They were all laughing and chatting loudly. I rang the buzzer to get some service, but they ignored it and made me wait 5 minutes. When I got my food, it was lukewarm --the fries were downright cold. This isn't the McDonald's I know. McDonald's has always had fast, friendly service and consistently hot, fresh food until recently. Now it seems that it's not really a priority at this store. Maybe the manager could pick up some night shifts to retrain the staff.

Pros: Food around the clock.

Cons: Quality diminishes after 8pm.

Message from McDonald's

Come visit us at 1831 W Burnside. McDonald’s is proud to have become one of the world's leading food service brands with more than 36,000 restaurants in more than 100 countries. Whether you’re looking to start your day with a McCafé® coffee or enjoy a mouthwatering Big Mac®, McDonald’s has a meal waiting for you. For deals, mobile ordering or nutrition information, download and register on the McDonald’s App today!

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