Rock Soft Futon

★★★☆☆
  • 1606 NW 23rd Ave

    Portland, OR 97210

    Map & Directions
  • 503-222-1329

About Rock Soft Futon

Details
  • Futons
3.0 3
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Sadly my experience of this company was not good. I ordered two queen futons. The first was complete. However there were major inconsistencies in the depths of the drilled holes. I solved this by putting in retaining bolts upside down, very tricky. The second futon was missing a key large wooden piece; so I could not build it. Great product concept, but very poor quality control. The futon mattress supplied is extremely comfortable, just frustrating to have to use it on the floor. If the company can make the wooden pieces correctly and include all the large pieces then they would have a happy customer; having got one faulty futon and a second that cannot be assembled for my investment of $1600 it is very disappointing. Buy the mattress, don't get the frame, and then go to IKEA to get a properly made frame, for less money, with all the pieces. Review October 2010.

1
★☆☆☆☆

Sadly my experience of this company was not good. I ordered two queen futons. The first was complete. However there were major inconsistencies in the depths of the drilled holes. I solved this by putting in retaining bolts upside down, very tricky. The second futon was missing a key large wooden piece; so I could not build it. Great product concept, but very poor quality control. The futon mattress supplied is extremely comfortable, just frustrating to have to use it on the floor. If the company can make the wooden pieces correctly and include all the large pieces then they would have a happy customer; having got one faulty futon and a second that cannot be assembled for my investment of $1600 it is very disappointing. Buy the mattress, don't get the frame, and then go to IKEA to get a properly made frame, for less money, with all the pieces. Review October 2010.

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I got exactly what I wanted and more for the best price possible. I've made the effort to review Rock Soft Futon not only because I was extremely pleased with my purchase and the decision I made thanks to their accommodating and attentive service, but also because I found their business model admirable... The futon mattresses are all made in store by hand with a craftsmanship my back truly thanks me for after years of chronic tension. A great deal of their frames are made in store as well, engineered with an attention to detail which is essential to the space-shifting practicalities of owning a futon. This is a local business in the true sense of the word, with all of the quality you can expect from that classification: high-minded treatment of their community and staff and, above all, pride in their product. I would like to see this business keep its doors open for a long time and be a proud example of Portland's socially aware entrepreneurial potential. My new futon is super comfortable, super practical, and makes my room look smart/sleek/like an understated millionaire's minimalist cabana in the tropics. Highly recommended.

5
★★★★★

I got exactly what I wanted and more for the best price possible. I've made the effort to review Rock Soft Futon not only because I was extremely pleased with my purchase and the decision I made thanks to their accommodating and attentive service, but also because I found their business model admirable... The futon mattresses are all made in store by hand with a craftsmanship my back truly thanks me for after years of chronic tension. A great deal of their frames are made in store as well, engineered with an attention to detail which is essential to the space-shifting practicalities of owning a futon. This is a local business in the true sense of the word, with all of the quality you can expect from that classification: high-minded treatment of their community and staff and, above all, pride in their product. I would like to see this business keep its doors open for a long time and be a proud example of Portland's socially aware entrepreneurial potential. My new futon is super comfortable, super practical, and makes my room look smart/sleek/like an understated millionaire's minimalist cabana in the tropics. Highly recommended.

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Rock soft has a nice variety of options. They have a better stock of futon covers than most of the other places in portland I have visited. Their staff are friendly and helpful. Their prices are higher than you can find at other places, but they have high quality wool core futons. They offer restuffing services unlike most futon places.

3
★★★☆☆

Rock soft has a nice variety of options. They have a better stock of futon covers than most of the other places in portland I have visited. Their staff are friendly and helpful. Their prices are higher than you can find at other places, but they have high quality wool core futons. They offer restuffing services unlike most futon places.

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