Barrett Automotive

★★★★☆

About Barrett Automotive

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Automotive

Automotive
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CitySearch: we need a ZERO STARS setting! Brought my electric Xebra to Barrett to see if they could repair it on 12/21/10; told them to call me with any questions. They said they could, didn't give an estimate, called once to say they

3
★★★★★

CitySearch: we need a ZERO STARS setting! Brought my electric Xebra to Barrett to see if they could repair it on 12/21/10; told them to call me with any questions. They said they could, didn't give an estimate, called once to say they

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Awful, Awful, Awful!!! Owner is a jerk, office staff has TERRIBLE customer service and work performed was poor, at best. I moved into the neighborhood and wanted to give a local shop a try. BIG MISTAKE! I had to take my car back four

3
★★★★★

Awful, Awful, Awful!!! Owner is a jerk, office staff has TERRIBLE customer service and work performed was poor, at best. I moved into the neighborhood and wanted to give a local shop a try. BIG MISTAKE! I had to take my car back four

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My experience with Barrett has been mixed. They come highly recomended from trusted neighbors. Their repairs have been timely and generally reasonably priced. Their staff ahs always been willing to discuss repairs when asked. However, I have visited them three times to fix what appears to be the same oil leak which continues to leak. I have also picked up my car only to find the check engine light on after having he ignition switch replaced. They then charged me an additional $80 just to diagnose the electrical problem because they thought it could have been "pre-existing." I'm now shopping for a new mechanic.

1
★★☆☆☆

My experience with Barrett has been mixed. They come highly recomended from trusted neighbors. Their repairs have been timely and generally reasonably priced. Their staff ahs always been willing to discuss repairs when asked. However, I have visited them three times to fix what appears to be the same oil leak which continues to leak. I have also picked up my car only to find the check engine light on after having he ignition switch replaced. They then charged me an additional $80 just to diagnose the electrical problem because they thought it could have been "pre-existing." I'm now shopping for a new mechanic.

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I am a little lazy and put off getting gas in my truck, one day I ran my truck out of gas, but it is a diesel and when you run a diesel out of fuel you get air in the fuel line, and need special attention to get it started.
so I called AAA and had my truck towed to Barret in my neighborhood. Told them that I ran out of fuel and needed the air out of the fuel lines. they called me a few hours later and said that they got it started. I asked how much fuel they put in it, the man said that they did not put any in it. IThey felt there was plenty of fuel in the truck and it is running. I asked them to double check that and make sure becuse I do not want to drive away and run out of fuel before I get to the gast station. I told them I would like to pick it up the same day but it is not that important. He said he would check it out and get back to me. Never herd from them again until I called back the next day at 11 am. He said it was fine and I have enough fuel in the tank. I went to pick up the truk on my way into work. My wife dropped me off and drove home. I went in got my keys and paid. I drove about 6 blocks and ran out of fuel. I called them back, had my wife come back and get me, drive my keys to back to the shop, and have my wife take me to work. The next morning I called them at 11 am to find out if the truck was ready. The man on the phone, Mr. Barret himself, told me that the truck was out of fuel. Like I did not know. When I arrived they wanted me to pay agian for there time, I refused to pay twice for the problem I payed them once for, he demanded that I pay for the diesel that he put in it, which I did and would hoave been more than glade to pay that on the first day I payed them for there time. After we discussed that he feels he should be payed twice, he told me not to ever come back to his shop.
It is too bad because it is a very close by location from where I live and I own three trucks.
mm

0
★☆☆☆☆

I am a little lazy and put off getting gas in my truck, one day I ran my truck out of gas, but it is a diesel and when you run a diesel out of fuel you get air in the fuel line, and need special attention to get it started.
so I called AAA and had my truck towed to Barret in my neighborhood. Told them that I ran out of fuel and needed the air out of the fuel lines. they called me a few hours later and said that they got it started. I asked how much fuel they put in it, the man said that they did not put any in it. IThey felt there was plenty of fuel in the truck and it is running. I asked them to double check that and make sure becuse I do not want to drive away and run out of fuel before I get to the gast station. I told them I would like to pick it up the same day but it is not that important. He said he would check it out and get back to me. Never herd from them again until I called back the next day at 11 am. He said it was fine and I have enough fuel in the tank. I went to pick up the truk on my way into work. My wife dropped me off and drove home. I went in got my keys and paid. I drove about 6 blocks and ran out of fuel. I called them back, had my wife come back and get me, drive my keys to back to the shop, and have my wife take me to work. The next morning I called them at 11 am to find out if the truck was ready. The man on the phone, Mr. Barret himself, told me that the truck was out of fuel. Like I did not know. When I arrived they wanted me to pay agian for there time, I refused to pay twice for the problem I payed them once for, he demanded that I pay for the diesel that he put in it, which I did and would hoave been more than glade to pay that on the first day I payed them for there time. After we discussed that he feels he should be payed twice, he told me not to ever come back to his shop.
It is too bad because it is a very close by location from where I live and I own three trucks.
mm

 

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