Home Away From Home Pet Spa

★★★★☆
  • 100 NE Mill St.

    Grants Pass, OR 97526

    Map & Directions
  • 541-471-8775

About Home Away From Home Pet Spa

Categories
  • Pet Sitting
Details
  • Clicker Training
Hours
M-Sa 8am-5pm, Su 3pm-5pm
Special Offer
Call Today
Emails
  • petspa-k9s@charter.net
Year Established
  • 1997
Keywords
  • Ear Care
  • Grooming
  • Nail Trims
  • Pet Spa
  • Training
Payment Options
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Services
  • Hydrotherapy
  • Novice Training
  • Open Training
  • Agility Yard
  • Bath And Brush
  • Flea Prevention
  • Grooming
  • Ear Care
  • Nail Trims

Pets & Animals

Pets & Animals
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4.0 3
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.

We have used Home Away From Home for Grooming and Boarding for the past 5 years. We went on vacation for 13 days and left our three dogs with them. Our bill was over $500.00 for boarding, wouldn't have been so bad if the dogs were brushed

3
★★★★★

We have used Home Away From Home for Grooming and Boarding for the past 5 years. We went on vacation for 13 days and left our three dogs with them. Our bill was over $500.00 for boarding, wouldn't have been so bad if the dogs were brushed

.

I've taken my dog here since she was a very small pup, we have paid hundreds of dollars in training and have bought many of their products. So when I had go away for the weekend for work, I was comfortable with the idea of boarding her there. When I arrived, they were unorganized and took my dog without even letting me say goodbye. They didn't offer any type of upgrades such as extra playtime, I had to ask for it. But I felt my pup was in good hands. On the way home, I got stuck in traffic, when a person is traveling, delays are just a part of a trip, I arrived at 5:15, 15 minutes after closing, but the classes go on till 8, so I thought I would be able to get my pup. When I talked to the owner, she was extremely rude, she basically told me to leave and kept repeating the hours to me. She had no sympathy and clearly did not care at all about the situation. I understand she's running a business, but I was 15 minutes late! It's not like I was asking her to open a store to buy a pair of shoes! This is my baby! This dog is my life, I love her and I just wanted to bring her home with me. The owner didn't have to be so rude, I offered to pay for an extra day, I don't care about the money, I want my dog. she just repeated the hours to me AGAIN, like I didn't hear them the first 50 times. She was just speaking over me with "we're open from 8-5" over and over again! Unfortunately I work from 8-5 monday through friday, which means in order for me to pick her up, I have to take off work early. This is extremely inconvenient, but the most upsetting part about all of this, is the way I was treated. I will never return to this place, and I do not recommend it to anyone. There is never a reason to treat a nice, loyal customer this horrifically. I feel like my dog is being held hostage. DO NOT BOARD HERE. Please find somewhere that actually CARES about their customers.

1
★☆☆☆☆

I've taken my dog here since she was a very small pup, we have paid hundreds of dollars in training and have bought many of their products. So when I had go away for the weekend for work, I was comfortable with the idea of boarding her there. When I arrived, they were unorganized and took my dog without even letting me say goodbye. They didn't offer any type of upgrades such as extra playtime, I had to ask for it. But I felt my pup was in good hands. On the way home, I got stuck in traffic, when a person is traveling, delays are just a part of a trip, I arrived at 5:15, 15 minutes after closing, but the classes go on till 8, so I thought I would be able to get my pup. When I talked to the owner, she was extremely rude, she basically told me to leave and kept repeating the hours to me. She had no sympathy and clearly did not care at all about the situation. I understand she's running a business, but I was 15 minutes late! It's not like I was asking her to open a store to buy a pair of shoes! This is my baby! This dog is my life, I love her and I just wanted to bring her home with me. The owner didn't have to be so rude, I offered to pay for an extra day, I don't care about the money, I want my dog. she just repeated the hours to me AGAIN, like I didn't hear them the first 50 times. She was just speaking over me with "we're open from 8-5" over and over again! Unfortunately I work from 8-5 monday through friday, which means in order for me to pick her up, I have to take off work early. This is extremely inconvenient, but the most upsetting part about all of this, is the way I was treated. I will never return to this place, and I do not recommend it to anyone. There is never a reason to treat a nice, loyal customer this horrifically. I feel like my dog is being held hostage. DO NOT BOARD HERE. Please find somewhere that actually CARES about their customers.

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.

Home Away From Home offers pet grooming at reasonable prices, along with boarding, and dog training classes. They have groomed my dogs for years, and I always know that my dogs will be treated well. The dog trainer is also very astute and knowledgable. I recommend them for both grooming and training.

5
★★★★★

Home Away From Home offers pet grooming at reasonable prices, along with boarding, and dog training classes. They have groomed my dogs for years, and I always know that my dogs will be treated well. The dog trainer is also very astute and knowledgable. I recommend them for both grooming and training.

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