Express Lube

★★★☆☆

About Express Lube

Categories

Automotive

Automotive
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Arkansas AG Company

406 Highway 165 N Portland, AR

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Bill's Garage

257 Highway 165 S Ashly Cnty Portland, AR

2.8 5
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I've been going to Express Lube for about a year now, and they have always been professional, courteous, affordable and most importantly, not PUSHY with the upsell. So my husband I said goodbye to Jiffy Lube and stuck with Express Lube

3
★★★★★

I've been going to Express Lube for about a year now, and they have always been professional, courteous, affordable and most importantly, not PUSHY with the upsell. So my husband I said goodbye to Jiffy Lube and stuck with Express Lube

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0
★☆☆☆☆
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I'm new to the area and stopped in at Express Lube to check my oil. They said I had a leak and to see the on-site mechanic. I did, he was nice, professional and says he recently took over the shop. He fixed my car in a timely manner and was very affordable. I would recommend Action Auto Service located at Express Lube. I did not actually try express lube but they were the ones who discovered my leak and referred me to the mechanic. All I can say is they helped save my car. Thank you

2
★★★★★

I'm new to the area and stopped in at Express Lube to check my oil. They said I had a leak and to see the on-site mechanic. I did, he was nice, professional and says he recently took over the shop. He fixed my car in a timely manner and was very affordable. I would recommend Action Auto Service located at Express Lube. I did not actually try express lube but they were the ones who discovered my leak and referred me to the mechanic. All I can say is they helped save my car. Thank you

Pros: Great Service - Affordable

Cons: None on Auto Side

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I had used Express Lube a few times with no problems. Then they had a poster advertising new management. It was like a different place. The guy who changed my oil tried to sell me a dozen things I didn't want. I asked for the cheapest oil change and he gave me special oil without telling me it would cost an extra ten dollars. He tried to convince me to change an air filter I had just replaced. And when we disagreed about how often it should be changed, I said "Really, my dad told me..." and his reply was "Well your dad is UNEDUCATED." !!!
When I saw that my bill was not what I expected I asked the guy and was told to "Be quiet". Not quiet down, but "Be quiet" His exact words were "I'll pay you the difference myself if you'll be quiet and get out of here."
My last comment is that they started sending me tons of offers in the mail using my billing information. I don't appreciate this considering I didn't sign up for it and of course I will never go there again.

0
★☆☆☆☆

I had used Express Lube a few times with no problems. Then they had a poster advertising new management. It was like a different place. The guy who changed my oil tried to sell me a dozen things I didn't want. I asked for the cheapest oil change and he gave me special oil without telling me it would cost an extra ten dollars. He tried to convince me to change an air filter I had just replaced. And when we disagreed about how often it should be changed, I said "Really, my dad told me..." and his reply was "Well your dad is UNEDUCATED." !!!
When I saw that my bill was not what I expected I asked the guy and was told to "Be quiet". Not quiet down, but "Be quiet" His exact words were "I'll pay you the difference myself if you'll be quiet and get out of here."
My last comment is that they started sending me tons of offers in the mail using my billing information. I don't appreciate this considering I didn't sign up for it and of course I will never go there again.

Pros: not sure

Cons: employees are rude and misleading

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I took my car here for years, then the owner sold the company to the current owners and they really screwed my car up! I took it there for a tune-up and when I called at the end of the day to see if my car was ready - they informed me, rather rudely, that my car was no longer running and that they couldn't get it fixed! They said that who ever had worked on my car last (them) used the wrong parts and now they couldn't get it running again! I told them that I would pay for the parts they used so far, but would have it towed to another garage... they charged me $67 for an oil filter! I was so livid about how I had been treated that I just payed it and got the hell out of there.

DON'T TAKE YOUR CAR HERE.

1
★☆☆☆☆

I took my car here for years, then the owner sold the company to the current owners and they really screwed my car up! I took it there for a tune-up and when I called at the end of the day to see if my car was ready - they informed me, rather rudely, that my car was no longer running and that they couldn't get it fixed! They said that who ever had worked on my car last (them) used the wrong parts and now they couldn't get it running again! I told them that I would pay for the parts they used so far, but would have it towed to another garage... they charged me $67 for an oil filter! I was so livid about how I had been treated that I just payed it and got the hell out of there.

DON'T TAKE YOUR CAR HERE.

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