Pet Time, LLC

★★★☆☆
  • 3141 W 11th Ave

    Eugene, OR 97402

    Map & Directions
  • 541-603-9638

About Pet Time, LLC

Categories
  • Pet Stores
  • Pet Fences
Hours
M-Su 10am-7pm
Special Offer
Call Today!
Emails
  • pettimeusa@yahoo.com
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Check
  • Cash
3.25 4
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I purchased a deal for this store from Living Social..when I went to the store to use the certificate the man there refused to let me buy dog food with it even though there was nothing stated in the rules of the deal excluding pet food. I called Living Social & they told me he was incorrect & I could use it for any items in the store including food, that they had spoken to him & straightened it out. They also told me he said I had tried to use both of my deals at the same time, which was not true. I went back to the store(almost a 30 min drive for me) & again he refused to let use it for food. He said he would do me favor by letting me have a 10% discount instead! I call LS while in the store & thewn they asked to speak to him, he tried to act like he did not understand when I tried to hand him the phone, then he proceeded to argue with the LS rep & when he handed me back my phone the rep was very upset & aplogetic over his rude behavior towards me & her. She refunded me the $ for the deal which was fine by me, however I I know there were almost 400 other people who bought this deal too & I'm sure I was not the only one that went in there expecting to be able to use it for pet food. He was very rude, lied to Living Social & to me about his conversation with LS..if he had just honored his deal with LS & me he could have gained a long time customer (I spend over $100 every 2 weeks on pet food), instead he was dishonest & now I will be sure to tell everyone I know with pets not to shop here.

1
★☆☆☆☆

I purchased a deal for this store from Living Social..when I went to the store to use the certificate the man there refused to let me buy dog food with it even though there was nothing stated in the rules of the deal excluding pet food. I called Living Social & they told me he was incorrect & I could use it for any items in the store including food, that they had spoken to him & straightened it out. They also told me he said I had tried to use both of my deals at the same time, which was not true. I went back to the store(almost a 30 min drive for me) & again he refused to let use it for food. He said he would do me favor by letting me have a 10% discount instead! I call LS while in the store & thewn they asked to speak to him, he tried to act like he did not understand when I tried to hand him the phone, then he proceeded to argue with the LS rep & when he handed me back my phone the rep was very upset & aplogetic over his rude behavior towards me & her. She refunded me the $ for the deal which was fine by me, however I I know there were almost 400 other people who bought this deal too & I'm sure I was not the only one that went in there expecting to be able to use it for pet food. He was very rude, lied to Living Social & to me about his conversation with LS..if he had just honored his deal with LS & me he could have gained a long time customer (I spend over $100 every 2 weeks on pet food), instead he was dishonest & now I will be sure to tell everyone I know with pets not to shop here.

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This is one of the few old school pet stores left after the mega chains (pet's mart, petco) wiped them out. They have everything you could need for a home pet (birds, fish, ferrets, rabbits etc as well as dog and cat food). The big draw though is the reptile section (Zany Zoo is the only other one in town with reptiles in stock) featuring all kinds of lizards, turtles, snakes and even young alligators.

The staff has always been helpful and will often show you recommendations based on what they actually use in the store.

There's nothing worse then going into a pet store and viewing a fish tank with a dead upside down fish floating at the top and i've yet to experience that there after going twice a month over the last 6 months. Makes you much more confident in your purchase when you don't have to worry about parasites or disease in the tank.

4
★★★★☆

This is one of the few old school pet stores left after the mega chains (pet's mart, petco) wiped them out. They have everything you could need for a home pet (birds, fish, ferrets, rabbits etc as well as dog and cat food). The big draw though is the reptile section (Zany Zoo is the only other one in town with reptiles in stock) featuring all kinds of lizards, turtles, snakes and even young alligators.

The staff has always been helpful and will often show you recommendations based on what they actually use in the store.

There's nothing worse then going into a pet store and viewing a fish tank with a dead upside down fish floating at the top and i've yet to experience that there after going twice a month over the last 6 months. Makes you much more confident in your purchase when you don't have to worry about parasites or disease in the tank.

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This is one of the nicer pet stores around. It is smaller than some of the big chains but it is kept very clean and they have a lot of animals. They have the normal pet store stuff but reptiles as well which is what my son loves.

4
★★★★☆

This is one of the nicer pet stores around. It is smaller than some of the big chains but it is kept very clean and they have a lot of animals. They have the normal pet store stuff but reptiles as well which is what my son loves.

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I appreciate the clean feeling of this pet shop. I also like that they cater to reptiles as well as dogs and cats since I was looking for a specific food for my turtle and I was able to find it there. The price was about average for it. The service was good without being too attentive so I felt comfortable browsing the store.

4
★★★★☆

I appreciate the clean feeling of this pet shop. I also like that they cater to reptiles as well as dogs and cats since I was looking for a specific food for my turtle and I was able to find it there. The price was about average for it. The service was good without being too attentive so I felt comfortable browsing the store.

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Message from Pet Time, LLC

Welcome to Pet Time, LLC! We are committed to providing total satisfaction to our customers. Remember, if we don't have it in stock, we'll get it for you. We value great customer service. Loneliness can become an unwelcome companion as we age and it can lead to depression. A pet will bring joy to your life. Contact us today for more information!

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