VCA Woodstock Animal Hospital

★★★☆☆
Visit Your Neighborhood VCA
  • 4835 SE Woodstock

    Portland, OR 97206

    Map & Directions
  • 503-308-1762

About VCA Woodstock Animal Hospital

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Details
Hours
M: 08:00am - 07:00pm, T: 07:00am - 07:00pm, W: 07:00am - 07:00pm, TH: 07:00am - 07:00pm, F: 07:00am - 06:00pm, Sat: 08:00am - 04:00pm, Sun: Closed
3.2857 7
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This is a clinic IMO whose vets have been trained to do figure out ways to escalate the bill. After the second time this happened to me I got wise, and will not go back. I'd moved from an area where I'd had a great vet where these things never would have been done. For example, my dog has had a history of eye infections--my old vet always gave me the eye ointment which cleared it right up. They insisted on taking my dog in the back and doing some special procedure to look at the corneas of her eyes. Bogus!!! $$$ later I had the ointment.

1
★☆☆☆☆

This is a clinic IMO whose vets have been trained to do figure out ways to escalate the bill. After the second time this happened to me I got wise, and will not go back. I'd moved from an area where I'd had a great vet where these things never would have been done. For example, my dog has had a history of eye infections--my old vet always gave me the eye ointment which cleared it right up. They insisted on taking my dog in the back and doing some special procedure to look at the corneas of her eyes. Bogus!!! $$$ later I had the ointment.

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I got a new rescue puppy 2 years ago and we took her in to Woodstock because it was close by. They have always extremely professional and conscientious. Dr. Horlings, the head vet, is one of the most caring and competent medical professionals I have ever met. I wish my medical doctors were so empathetic. She is very aware of pain control and takes time to explain what is happening and what is necessary. Even making evening phone calls to give us updates.
The staff were very willing to work with me on payment options and I did not think their prices were out of line for truly top notch care.

5
★★★★★

I got a new rescue puppy 2 years ago and we took her in to Woodstock because it was close by. They have always extremely professional and conscientious. Dr. Horlings, the head vet, is one of the most caring and competent medical professionals I have ever met. I wish my medical doctors were so empathetic. She is very aware of pain control and takes time to explain what is happening and what is necessary. Even making evening phone calls to give us updates.
The staff were very willing to work with me on payment options and I did not think their prices were out of line for truly top notch care.

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I have no doubt that the vets and nurses here care deeply about our pets, and are genuinely great folks. That being said- they cost too much, suggest procedures I feel are unnecessary, and have even tacked things on the service bill without our knowledge or consent. Maybe the right place for the paranoid and rich pet owner, but too much for average dog and cat mamas.

2
★★☆☆☆

I have no doubt that the vets and nurses here care deeply about our pets, and are genuinely great folks. That being said- they cost too much, suggest procedures I feel are unnecessary, and have even tacked things on the service bill without our knowledge or consent. Maybe the right place for the paranoid and rich pet owner, but too much for average dog and cat mamas.

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I used to take my dog to Rose City Vet (who are great!), but was looking for a vet closer to my house. My dog was limping and I took her in last week. They took us into an exam room and told us we needed to wait because an emergency had come in. Then, the vet came in for her very brief "exam". We explained that she had been limping, and we weren't sure what caused it. She told us our dog needed knee surgery for luxating patellas and we discussed her options. We felt rushed, but we understood there was an emergency situation and we were just relieved to know what was causing her problems. Over the next two days we continued to monitor her and noticed her limping was getting worse. Eventually, we realized it was her paw giving her issues. We looked closely and saw that her paw was torn, infected and double in size. We were frustrated that the Woodstock Vet Hospital never even looked at her paw in the first place! They assumed it was her knees causing the limping. We took her to Rose City because Woodstock was closed on Saturdays. On Monday I called Woodstock and explained the situation to the receptionist. She was very understanding and apologized. I then spoke with the Vet who was less than understanding. She told me she gave us a thorough exam (she didn't) and this must have happened after she left the vet (it didn't). She was so rude and I was trying my best to be graceful and professional about everything. We had hoped they were sympathetic and gave us some kind of credit - even a partial office visit credit. They refused to do anything and acted like they could care less about losing our business. I started asking around amongst my friends and neighbors and heard other sob stories. I wish I would have done this earlier. We are going back to Rose City Vet and will never bring any of our animals back to this vet. I encourage you to do the same!

1
★☆☆☆☆

I used to take my dog to Rose City Vet (who are great!), but was looking for a vet closer to my house. My dog was limping and I took her in last week. They took us into an exam room and told us we needed to wait because an emergency had come in. Then, the vet came in for her very brief "exam". We explained that she had been limping, and we weren't sure what caused it. She told us our dog needed knee surgery for luxating patellas and we discussed her options. We felt rushed, but we understood there was an emergency situation and we were just relieved to know what was causing her problems. Over the next two days we continued to monitor her and noticed her limping was getting worse. Eventually, we realized it was her paw giving her issues. We looked closely and saw that her paw was torn, infected and double in size. We were frustrated that the Woodstock Vet Hospital never even looked at her paw in the first place! They assumed it was her knees causing the limping. We took her to Rose City because Woodstock was closed on Saturdays. On Monday I called Woodstock and explained the situation to the receptionist. She was very understanding and apologized. I then spoke with the Vet who was less than understanding. She told me she gave us a thorough exam (she didn't) and this must have happened after she left the vet (it didn't). She was so rude and I was trying my best to be graceful and professional about everything. We had hoped they were sympathetic and gave us some kind of credit - even a partial office visit credit. They refused to do anything and acted like they could care less about losing our business. I started asking around amongst my friends and neighbors and heard other sob stories. I wish I would have done this earlier. We are going back to Rose City Vet and will never bring any of our animals back to this vet. I encourage you to do the same!

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1 out of 1 people found this review helpful.

.

We bring our cat to the Woodstock Veterinary Hospital for his yearly checkup and shots. They are very patient with him (he is old and cantankerous and another vet in town didn't have the patience to deal with him). They are gentle and want to make sure your pet is receiving the best attention available. They often have coupons in the Woodstock Bee for discounted visits and they send mailers to their clients. I feel confident bringing my pet here because I know he will be treated with the utmost personalized care in town.

5
★★★★★

We bring our cat to the Woodstock Veterinary Hospital for his yearly checkup and shots. They are very patient with him (he is old and cantankerous and another vet in town didn't have the patience to deal with him). They are gentle and want to make sure your pet is receiving the best attention available. They often have coupons in the Woodstock Bee for discounted visits and they send mailers to their clients. I feel confident bringing my pet here because I know he will be treated with the utmost personalized care in town.

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my kitty has been going to the woodstock clinic from day one. she is always treated like one of their own. they take time to talk about issues, if any.

nice place and convenient for se area

PROS: a home away from home for the family pet
CONS: none known of

5
★★★★★

my kitty has been going to the woodstock clinic from day one. she is always treated like one of their own. they take time to talk about issues, if any.

nice place and convenient for se area

PROS: a home away from home for the family pet
CONS: none known of

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When one of our cats was in the final stages of life we took her there to be put to sleep. She ended up dying enroute, but the workers here were very sweet and tender and ended up doing the cremation work. They had an excellent, caring manner, even though I hadn't spent any money there before.

4
★★★★☆

When one of our cats was in the final stages of life we took her there to be put to sleep. She ended up dying enroute, but the workers here were very sweet and tender and ended up doing the cremation work. They had an excellent, caring manner, even though I hadn't spent any money there before.

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