Hair Legends Ltd

★★★☆☆
  • 625 E Jackson St Ste A

    Medford, OR 97504

    Map & Directions
  • 541-779-2221

About Hair Legends Ltd

Categories

Personal Services

Personal Services
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The owner (Phillip) has zero customer service skills. DO NOT rely on this business to come through for you.My best friend scheduled 4 hair appointments for her bridal party with Candice last weekend. Candice arranged for the owner to come in to help her but he called her that morning and said "something came up" and he won't be able to make it in. She had to do all of our hair by herself which put us over an HOUR AND A HALF behind schedule...on the day of the wedding! She did amazing but being forced to be that late on the day of the wedding caused more problems than you could imagine. When I called the owner today he told me he took his grandson to the movies on Saturday and it's not his responsibility to help his independent stylists with the appointments they set. He refused to even give the bride a free haircut to make it up to her. Candice - you need to find a different salon to work at... you are too nice of a person to put up with an owner like that.

1
★☆☆☆☆

The owner (Phillip) has zero customer service skills. DO NOT rely on this business to come through for you.My best friend scheduled 4 hair appointments for her bridal party with Candice last weekend. Candice arranged for the owner to come in to help her but he called her that morning and said "something came up" and he won't be able to make it in. She had to do all of our hair by herself which put us over an HOUR AND A HALF behind schedule...on the day of the wedding! She did amazing but being forced to be that late on the day of the wedding caused more problems than you could imagine. When I called the owner today he told me he took his grandson to the movies on Saturday and it's not his responsibility to help his independent stylists with the appointments they set. He refused to even give the bride a free haircut to make it up to her. Candice - you need to find a different salon to work at... you are too nice of a person to put up with an owner like that.

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Nice shop, good parking and easy to find. Prices have gotten a quite high, but you can be assured of quality service and a really nice staff. Always pleased

5
★★★★★

Nice shop, good parking and easy to find. Prices have gotten a quite high, but you can be assured of quality service and a really nice staff. Always pleased

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