We have used this vet for many years and for several pets. I particularly like that they have a variety of vets that I like. They have lots of hours that fit my schedule. They are able to work with older and/or grouchy pets. From desk staff to kennel staff--they all seem to care about my pets. Their prices are reasonable. One down side is that the waiting list for surgery is a month or so out. We have used their kennel too and our pets didn't complain.
I've been going to this veterinary clinic for over a dozen years. Recently my dear old kitty developed a cancerous lump on her hind leg. Dr. Grossen detailed all of the risks associated with operating to remove the tumor. She was very patient with me while I weighed whether or not to proceed with the operation on a kitty of her age. I finally decided to go ahead with the surgery. Dr. Grossen did a fabulous job of removing the tumor leaving a small, tidy scar. My kitty fully recovered. I cannot thank Dr. Gossen enough for her compassion & skill.
I have been taking my pets to Pacific Vet for about 12 years. I usually see Dr. Pierce or Dr. Grossen, but they have been seen by all of the veterinarians there. The Doctors at Pacific have helped me with some very difficult decisions over the years. They have always been compassionate, caring and knowledgeable. The office staff is friendly and helpful. They are open 7 days a week. If you have ever had an emergency with your pet on the weekend you know how valuable that is!!
The Idea of every taking my pets here again is a joke!\r
Have you ever met Dr. Grossen?! ha! stay away! nothing but a bad temper and shes def not afraid to show it, even if it means embarrassing herself and her employees in front of clients!!! And they seriously dont deserve that! If you cant show your employees respect....what makes you think id leave my dog alone with you?!
My cat has been a patient of Pacific Veterinary Hospital for about five years. I see primarily Dr. Grossen, though I've seen other Drs occassionally too and like them all. Dr. Grossen is very personable, knowledgeable, and gives practical advice and recommendations. There prices are reasonable and I LOVE being able to take my cat in on the weekends rather than rearranging my work schedule to get him there during the week.
I first brought my cat, Scout to here a few years ago because it was in my neighborhood and she needed to be spayed. They took excellent care of her. Several months later she started getting sores and swelling in and around her mouth, they diagnosed her with eosinophilic granuloma complex and have done a wonderful job treating her. At first she was afraid of her kennel and going to the doctors (like any cat) but now she is almost excited to go and not afraid at all, she loves the doctors (particularly Dr. Frost and Dr. Nolte) and staff there, and they know us by name! Even though I am no longer living in the same neighborhood and they are a little out of our way, I refuse to take her anywhere else because I know she won't get better care than she does at pacific veterinary hospital.
Please for the sake of your animal, and yourself, Beware.
Several of the front desk staff are, sickeningly, white trash like. Rude, abrupt, even abusive. The office manager is a nightmare. Shocking. Highly immature, highly unprofessional. And she shows no understanding of how inept, rude, and intellectually deficient she is. She also harassed us several times.
The grounds of the building are filthy in many areas.
A horrible neighborhood.
The veterinarians are hasty, they fail to follow the animals case over time. Terrible.
Okay, so I have a beast of a cat when it comes to being seen by a vet or groomer. Couple that with the fact that she's a long hair kitty and doesn't bathe, and you have a matted, unhappy feline friend on your hands. In the past I have had absolute nightmare experiences with trying to get my cat groomed (shaved is a better expression). Either she was mishandled by someone that didn't listen when I told them that she really needs a light tranquilizer or the job will be most difficult, or she was not able to be shaved because many vets will not groom a sedated kitty. Bottom line, she deserves to be treated well, regardless of how strong and upset she can be. Pacific Vet recognized all of her needs, took wonderful care of her and even charged me LESS than they quoted me! They said that they didn't need as much of the tranquilizer as planned and passed that saving on to me. My kitty looks fantastic, but more importantly, she feels great. I have my playful, happy cat back, all thanks to the fantastic staff at Pacific Vet. I have referred everyone I know there, and they all have great things to say. Thank God for Pacific Vet!!! They are truly the best, and I have been EVERYWHERE in Portland.
Pros: Patient, knowledgeable, kind staff
I have been bringing my dogs here for 14 years. They have always provided wonderful care and taken the time to explain things and give me options. I usually see Dr. Grossen and Dr. Frost. I really appreciate how they keep in touch with me if I have to leave my dog. And even though my dogs have been very sick and had some surgeries there, they still don't get upset about going in....actually seem to like it there!\r
Pros: wonderful vets, open 7 days/week
We have been taking our pets to Pacific Veterinarian Hospital for about 15 years and have always had a good experience.
Dr. Grossen has been our primary veterinarian. She has always been been kind, caring, and very professional. Her treatment of our animals has always been effective, even with pets who had challenging medical issues. We appreciate Dr. Grossens laid back style that is so much more comforting than vets who sometimes get agitated and tend of over treat.
One of the things we like about the clinic is the vets coordinate well together. If Dr. Grossen is unavailable when we have an emergency there is always another vet available who can step in and take care of things. Over the years we've had experiences with all of the vets at Pacific Veterinary and have never had a problem.
Pros: Very professional, quality service, excellent vets,
Cons: Office help not great, but they're getting better.
I was looking for a boarding place and noticed that Pacific Vet Hospital is listed under that heading ... I have never met Dr. Grossen and cannot comment on her. Our retired greyhound used to see another vet there and he was fine. However, we also used to board our beloved dog there while out of town. The first few times went smoothly, but then one time he came out of the kennels, tail wagging, jumping everywhere like he does, and was leaving a bloody trail behind him that NONE of the techs noticed, or else cared not to point out. They had no definite answer for what had happened to him and just assumed he had sliced his pad on the lip of the kennel. They bandaged it for him once i started to make a fuss and all was ok. I did not want to go back, however my DH gave them the benefit of the doubt. The very next time he stayed there it coincided with a surgery ... apparently he slipped off the surgery table and ended up with a gash in his thigh that required stitches and antibiotics. Needless to say, we will not let our dog within 10 feet of that place any more and i just thought people should be aware of our experience.
Pros: The staff were nice, but apparently not well trained.
Cons: My dog was injured twice here - enough said.
We began taking our pets to Pacific Veterinary Hospital about 10 years ago to see Dr. Andrea Frost...who is terrific (see my review).. One day, I had a kitty become ill suddenly and Dr. Frost was out of the office that day...I was so nervous to see anyone else. How thrilled I was to meet Dr. Grossen. She quickly put me and my sick kitty at ease. She's calm,, got a great sense of humor and has some truly amazing diagnostic skills. My last little family of kitties lived long lives (all reaching about 18 years of age). When called, Dr. Grossen came to our home so that my much loved kitties could spend their last moments with us at home. I'll always be so greatful for the sense of unhurried, peacful calm she brought with her on those sad occasions. You just could not ask for a better DVM. for your pet or a kinder support person for yourself.
If you want a knowledgable vet with a lot of experience, see Dr. Grossen. However, if you want a vet who is patient with animals, is caring and calm, and who is friendly and curteous with clients, avoid Dr. Grossen at all costs.
Dr. Grossen is such a good vet. She's very caring and attentive. Always has time to talk about any issue your pet has. All the vets in that office are great!