Active Auto Body Inc

★★★★☆
  • 1835 NW Couch St

    Portland, OR 97209

    Map & Directions
  • 503-228-7609

About Active Auto Body Inc

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
Reservations
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4.4286 7
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PLEASE READ BEFORE BRINGING YOUR VEHICLE HERE!! -- I just purchased a new Benz E350 from Mercedes of Portland. Three months and some two-thousand miles later some a-hole clipped my rear door on NW 21st. I was pissed because I almost got hit in the process and only had the vehicle for a couple of months. Active Auto Body was recommended by my insurance agent but that wasn't enough to convince me. I checked out some reviews and later found out that two of my friends had their BMW's done here so was more comfortable letting them restore my car. In the beginning Active did everything to convince me the job would be perfect and not to worry. I even called two or three times to verify a few things about the paints and the process they would use after talking to a few other painters with over 20 years experience. Two weeks later I was informed that my car was done and I could pick it up. When I arrived I could not believe what I saw. My Benz was back to it's original condition! It had been replaced with a factory door and the paint job was perfect! I talked to the painter and he took me through the process of what they did. They never cut a single corner to save State Farm (their insurance company) a buck and went above and beyond what most auto body shops do. Magin was fantastic and I cannot thank them enough for a job well done! If you want only the best results trust Active Auto Body. These guys are my body shop for life! They take pride in their work and it shows.

5
★★★★★

PLEASE READ BEFORE BRINGING YOUR VEHICLE HERE!! -- I just purchased a new Benz E350 from Mercedes of Portland. Three months and some two-thousand miles later some a-hole clipped my rear door on NW 21st. I was pissed because I almost got hit in the process and only had the vehicle for a couple of months. Active Auto Body was recommended by my insurance agent but that wasn't enough to convince me. I checked out some reviews and later found out that two of my friends had their BMW's done here so was more comfortable letting them restore my car. In the beginning Active did everything to convince me the job would be perfect and not to worry. I even called two or three times to verify a few things about the paints and the process they would use after talking to a few other painters with over 20 years experience. Two weeks later I was informed that my car was done and I could pick it up. When I arrived I could not believe what I saw. My Benz was back to it's original condition! It had been replaced with a factory door and the paint job was perfect! I talked to the painter and he took me through the process of what they did. They never cut a single corner to save State Farm (their insurance company) a buck and went above and beyond what most auto body shops do. Magin was fantastic and I cannot thank them enough for a job well done! If you want only the best results trust Active Auto Body. These guys are my body shop for life! They take pride in their work and it shows.

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I first met up with Active AB when someone did a hit and run on my Z4. AAB was referred by Rasmussen BMW and Rich promptly came to look at my car. After visiting several high end autobody shops Rich convinced me AAB was the place to get the Z fixed. After completion of the repairs (to include taking it to my business of choice to reapply the Clear Bra) the car was returned to showroom finish. I was very impressed with the work.and the individuals were very professional. Just recently they fixed a poor factory paint blemish as well as a personal request with vehicle badges on a new vehicle. I couldn't be happier with thier work, and their price. Not sure what MarkVitz experienced but I am sure there is more to the story if he just told it. I highly recommend AAB to anyone looking for quality repair and A+ service. Mark, give them another try!

2
★★★★★

I first met up with Active AB when someone did a hit and run on my Z4. AAB was referred by Rasmussen BMW and Rich promptly came to look at my car. After visiting several high end autobody shops Rich convinced me AAB was the place to get the Z fixed. After completion of the repairs (to include taking it to my business of choice to reapply the Clear Bra) the car was returned to showroom finish. I was very impressed with the work.and the individuals were very professional. Just recently they fixed a poor factory paint blemish as well as a personal request with vehicle badges on a new vehicle. I couldn't be happier with thier work, and their price. Not sure what MarkVitz experienced but I am sure there is more to the story if he just told it. I highly recommend AAB to anyone looking for quality repair and A+ service. Mark, give them another try!

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I took my Tahoe here, and will never go anywhere else for repair for my car. Magin Black helped me, she is great at what she does, very knowledgeable and helpful with getting my tahoe fixed correctly and in a timely matter! I I couldnt even find where my car had been damaged! \r\nThank you

2
★★★★★

I took my Tahoe here, and will never go anywhere else for repair for my car. Magin Black helped me, she is great at what she does, very knowledgeable and helpful with getting my tahoe fixed correctly and in a timely matter! I I couldnt even find where my car had been damaged! \r\nThank you

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Finding a good body repair shop is as hard as finding a good contractor. But look no more. Active Auto Body is better than good. They far exceeded my expectations and requirements. Over the last 5 years, we have used them four times and each time, they were fair, quick and did excellent work. They always look for the best solution and not necessarily the most expensive fix either. We have fixed BMW's, Volkswagon's and a Mercedes and the work was done masterfully. Their crew is friendly, knowledgeable and helpful. They are the definition of ""Customer Service"". Don't hesitate to use them.

2
★★★★★

Finding a good body repair shop is as hard as finding a good contractor. But look no more. Active Auto Body is better than good. They far exceeded my expectations and requirements. Over the last 5 years, we have used them four times and each time, they were fair, quick and did excellent work. They always look for the best solution and not necessarily the most expensive fix either. We have fixed BMW's, Volkswagon's and a Mercedes and the work was done masterfully. Their crew is friendly, knowledgeable and helpful. They are the definition of ""Customer Service"". Don't hesitate to use them.

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I was looking for body repair shop in the area when I found Active Auto Body. Not only did Active repair my car, but, they turned a frustrating ""rear-end"" experience into an experience that left me telling everyone I know about the folks at Active. Kelly, the owner, had phoned ahead for a reservation for a rental car from a nearby rental car company, saving me time and frustration. When my car was done and ready for pick up, as scheduled, they thoroughly went over the work that was done and detailed my car! I was thrilled and relieved, they made the ordeal painless! It's nice to know there are still company's out there that know the meaning of customer service! Thank you - Active Auto Body

2
★★★★★

I was looking for body repair shop in the area when I found Active Auto Body. Not only did Active repair my car, but, they turned a frustrating ""rear-end"" experience into an experience that left me telling everyone I know about the folks at Active. Kelly, the owner, had phoned ahead for a reservation for a rental car from a nearby rental car company, saving me time and frustration. When my car was done and ready for pick up, as scheduled, they thoroughly went over the work that was done and detailed my car! I was thrilled and relieved, they made the ordeal painless! It's nice to know there are still company's out there that know the meaning of customer service! Thank you - Active Auto Body

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I called Active Auto Body to inquire if they would look at some pictures of my damaged Audi. I asked if I could send digital photos via email to get an estimate of the costs and procedures that the repair might entail.\r\n\r\nMegan, the woman who answered the phone, treated me with no respect and said ""we're probably not the right shop for you"" without any explanation as to why that this might be the case. Her tone of voice was extremely rude. I wasn't able to get any further information from her since she terminated the conversation by hanging up on me. The entire conversation probably lasted about one minute.\r\n\r\nI'm not exactly sure why they would wouldn't want my business, but after the experience I had with Megan--I can agree: Active Auto Body is NOT the shop for me. As a shop that prides itself, as it's website states on ""Quality Service, Quality Craftsmanship, and Quality Repair,"" I'm extremely surprised that the owner would allow an individual with such poor customer service skills be the front line ambassador for potential business.\r\n\r\nI know a large number of people in the German automotive service/consumer related industry in the area. I will be sure to pass along my sentiments regarding Active to anyone looking for body work in Portland. I can simply tell them what I was told by their employee: ""it's not the shop for you.""

0
★☆☆☆☆

I called Active Auto Body to inquire if they would look at some pictures of my damaged Audi. I asked if I could send digital photos via email to get an estimate of the costs and procedures that the repair might entail.\r\n\r\nMegan, the woman who answered the phone, treated me with no respect and said ""we're probably not the right shop for you"" without any explanation as to why that this might be the case. Her tone of voice was extremely rude. I wasn't able to get any further information from her since she terminated the conversation by hanging up on me. The entire conversation probably lasted about one minute.\r\n\r\nI'm not exactly sure why they would wouldn't want my business, but after the experience I had with Megan--I can agree: Active Auto Body is NOT the shop for me. As a shop that prides itself, as it's website states on ""Quality Service, Quality Craftsmanship, and Quality Repair,"" I'm extremely surprised that the owner would allow an individual with such poor customer service skills be the front line ambassador for potential business.\r\n\r\nI know a large number of people in the German automotive service/consumer related industry in the area. I will be sure to pass along my sentiments regarding Active to anyone looking for body work in Portland. I can simply tell them what I was told by their employee: ""it's not the shop for you.""

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You can be confident with Active Auto Body that when you leave your car with them, it will be handled with the care and professionalism. Their body and frame repair works are amazing.

5
★★★★★

You can be confident with Active Auto Body that when you leave your car with them, it will be handled with the care and professionalism. Their body and frame repair works are amazing.

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