Mark Thomas Motors Incorporated

★★★☆☆
  • 408 Pacific Blvd Sw

    Albany, OR 97321

    Map & Directions
  • 541-967-9105

About Mark Thomas Motors Incorporated

Categories
  • Auto Dealers
  • Auto Rentals
  • Truck Rentals

Automotive

Automotive
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I usually like to buy local (even when it's a little more expensive), so when my work required me to purchase a reliable used car I decided to give this dealership a chance...boy was that a mistake! I told them my situation and gave them my payment parameters. They pointed me to the first car sitting outside of the office. At first I thought it was laziness at its finest but then the car didn't seem to have too many obvious flaws except it needed new tires. I pointed this out to the salesman who said he knew nothing about tires & they didn't seem too bad. Long and short, I discovered that the tires did need to be replaced 2 weeks later and MTM service department agreed. The manager said "THESE SHOULD HAVE BEEN REPLACED BEFORE THE VEHICLE WAS SOLD" (his exact words) yet Mark Thomas Motors is unwilling to replace them & want ME to pay for them instead at 'their cost'...which is interestingly significantly higher than consumer prices found on the internet...????

This company apparently believes local customers are fools to be taken advantage of. Avoid this business like the plague they are unless you want to experience their unique version of "customer satisfaction." They nor their affiliates will ever receive any of my business (or my associates) again. So much for 'Buy local first'

2
★★☆☆☆

I usually like to buy local (even when it's a little more expensive), so when my work required me to purchase a reliable used car I decided to give this dealership a chance...boy was that a mistake! I told them my situation and gave them my payment parameters. They pointed me to the first car sitting outside of the office. At first I thought it was laziness at its finest but then the car didn't seem to have too many obvious flaws except it needed new tires. I pointed this out to the salesman who said he knew nothing about tires & they didn't seem too bad. Long and short, I discovered that the tires did need to be replaced 2 weeks later and MTM service department agreed. The manager said "THESE SHOULD HAVE BEEN REPLACED BEFORE THE VEHICLE WAS SOLD" (his exact words) yet Mark Thomas Motors is unwilling to replace them & want ME to pay for them instead at 'their cost'...which is interestingly significantly higher than consumer prices found on the internet...????

This company apparently believes local customers are fools to be taken advantage of. Avoid this business like the plague they are unless you want to experience their unique version of "customer satisfaction." They nor their affiliates will ever receive any of my business (or my associates) again. So much for 'Buy local first'

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Unfortunately, I found a car that was ideal for my needs here. The sales staff at MTM was not concerned with the price that they were speaking about for this car in person. You can imagine I was not happy when asked to pay more when we got to the finance office. Surely the salesman was nice, helpful, fun.

1
★☆☆☆☆

Unfortunately, I found a car that was ideal for my needs here. The sales staff at MTM was not concerned with the price that they were speaking about for this car in person. You can imagine I was not happy when asked to pay more when we got to the finance office. Surely the salesman was nice, helpful, fun.

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I didn't expect it to be so easy to buy a car. David was an absolute professional, wasn't pushy. Found answers to all the questions I had.
I would buy a vehicle from this guy again. Very Pleasant. Not your usual young punk salesman you run into all the time.

4
★★★★☆

I didn't expect it to be so easy to buy a car. David was an absolute professional, wasn't pushy. Found answers to all the questions I had.
I would buy a vehicle from this guy again. Very Pleasant. Not your usual young punk salesman you run into all the time.

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I worked with a salesperson named David David. He has been in the car business for years. He treated me in a very respectable manner. I had already been to several other dealerships and it was pleasant to bump into a salesperson who was truly interested in helping me find what I was looking for instead of just his commission..
He went out of his way and worked with me for several weeks until I finally made up my mind.
If I had to buy a car again or reccomend a salesperson to talk to...it would be this guy. Thanks

4
★★★★☆

I worked with a salesperson named David David. He has been in the car business for years. He treated me in a very respectable manner. I had already been to several other dealerships and it was pleasant to bump into a salesperson who was truly interested in helping me find what I was looking for instead of just his commission..
He went out of his way and worked with me for several weeks until I finally made up my mind.
If I had to buy a car again or reccomend a salesperson to talk to...it would be this guy. Thanks

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We recently bought a new car from MTM. Good service, they were willing to fill the new car with gas for us at our request. Not stellar, but good service. Very knowledegable finance guy.

3
★★★☆☆

We recently bought a new car from MTM. Good service, they were willing to fill the new car with gas for us at our request. Not stellar, but good service. Very knowledegable finance guy.

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I found the staff in the service department to be very unfriendly and a bit slow. While working on my vehicle they caused some body damage and acted as if it were know big deal. They eventually fixed the damage, however, it took them several weeks to finally complete it properly. I would not recommend having my vehicle serviced there.

2
★★☆☆☆

I found the staff in the service department to be very unfriendly and a bit slow. While working on my vehicle they caused some body damage and acted as if it were know big deal. They eventually fixed the damage, however, it took them several weeks to finally complete it properly. I would not recommend having my vehicle serviced there.

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