Main Street Clothiers & Custom

★☆☆☆☆
  • 210 E Washington St

    New Castle, PA 16101

    Map & Directions
  • 724-652-3851

About Main Street Clothiers & Custom

Hours
Mon. - Fri. 9:30am - 9pm;Sat. 9:30am - 3pm;Sun. CLOSED
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We received deplorable customer service at main street. Typically, I strive to support the local economy, however my advice to anyone in the new castle area who is planning a wedding is to shop a chain and avoid this "business" at all costs. Several of our groomsmen were overcharged, when we attempted to rectify the situation, no clarity was provided by the owner who was inflexible and unprofessional. He refused to show us the receipts and walked to the back of the store when I was trying to seek clarity. He sent his son up to deal with me but no end was reached. When my grandfather went to get fitted, he felt rushed and jostled (he's nearing 80) and my husband's father received similar "service." By far, this was our WORST wedding experience.

1
★☆☆☆☆

We received deplorable customer service at main street. Typically, I strive to support the local economy, however my advice to anyone in the new castle area who is planning a wedding is to shop a chain and avoid this "business" at all costs. Several of our groomsmen were overcharged, when we attempted to rectify the situation, no clarity was provided by the owner who was inflexible and unprofessional. He refused to show us the receipts and walked to the back of the store when I was trying to seek clarity. He sent his son up to deal with me but no end was reached. When my grandfather went to get fitted, he felt rushed and jostled (he's nearing 80) and my husband's father received similar "service." By far, this was our WORST wedding experience.

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