Mr Rooter

★★★★☆

About Mr Rooter

Categories
  • Plumbers
Details
  • Septic Tanks

Home Construction & Remodeling

Home Construction & Remodeling
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Roto-Rooter Plumbing & Drain Service

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Poillucci Plumbing

295 40th St Pittsburgh, PA

3.5 4
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No one in an emergency situation should ever call Mr Rooter. The work is ok when the guys finally gets there - but that may be the next day practically - as it was for me as the guy came 12 hours late!!

The dispatchers claim the technicians have no phones and there is no way to get in touch with them - then they told me the guy would take 1 hour, then when i called, I was told he would take another hour, then when I called I was told he was on the way - he finally showed up another hour after that - and this is when I am in Manhattan where distances are not that great.

There was a problem with the same leak the next day - I called them again as it was a Sat evening and no other plumber was around and the guy took 10 hours to come. It reached a point where the dispatcher even stopped answering my calls!

They are rude, unhelpful and extremely unhelpful!

PROS: None at all
CONS: The guy came 10 hours after he was supposed to!! Great 'emergency ' service

1
★☆☆☆☆

No one in an emergency situation should ever call Mr Rooter. The work is ok when the guys finally gets there - but that may be the next day practically - as it was for me as the guy came 12 hours late!!

The dispatchers claim the technicians have no phones and there is no way to get in touch with them - then they told me the guy would take 1 hour, then when i called, I was told he would take another hour, then when I called I was told he was on the way - he finally showed up another hour after that - and this is when I am in Manhattan where distances are not that great.

There was a problem with the same leak the next day - I called them again as it was a Sat evening and no other plumber was around and the guy took 10 hours to come. It reached a point where the dispatcher even stopped answering my calls!

They are rude, unhelpful and extremely unhelpful!

PROS: None at all
CONS: The guy came 10 hours after he was supposed to!! Great 'emergency ' service

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We had some plumbing problem & was not getting appointment sooner with our regular plumber so had to call Mr.Rooter & they came to do their job.They were very quick.They did quite good work though not an exceptional one.The price was pretty reasonable.

3
★★★☆☆

We had some plumbing problem & was not getting appointment sooner with our regular plumber so had to call Mr.Rooter & they came to do their job.They were very quick.They did quite good work though not an exceptional one.The price was pretty reasonable.

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The response from Mr.Rooter is so quick & fast that it is simply amazing.I called up at around 12 noon to fix some problem & the person was here at 2pm.He was explaining me what he was going to do to fix the problem so that i can do by myself next time.Although it is not that simple.But it is his greatness to explain.We very very satisfied with his work.

5
★★★★★

The response from Mr.Rooter is so quick & fast that it is simply amazing.I called up at around 12 noon to fix some problem & the person was here at 2pm.He was explaining me what he was going to do to fix the problem so that i can do by myself next time.Although it is not that simple.But it is his greatness to explain.We very very satisfied with his work.

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What a great professional service! Fast response time, polite and helpful staff. The gentleman who came & worked at my home was pleasant and went above & beyod. He even took the time to teach me how to do some preventative maintenance. Then I get a thank you note in the mail a few days later. Very nice operation!

5
★★★★★

What a great professional service! Fast response time, polite and helpful staff. The gentleman who came & worked at my home was pleasant and went above & beyod. He even took the time to teach me how to do some preventative maintenance. Then I get a thank you note in the mail a few days later. Very nice operation!

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