Fassbender, Joanne, Dvm - Jefferson Veterinary Hospital

★★★★☆

About Fassbender, Joanne, Dvm - Jefferson Veterinary Hospital

Hours
Mon. 10am - 5:30pm;Tue., Thu. 9am - 6pm;Wed., Sat. - Sun. CLOSED;Fri. 10:30am - 2pm

Pets & Animals

Pets & Animals
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South Hills Animal Hospital

999 Killarney Dr # A Pittsburgh, PA

3.5 6
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I have been going here for years, this person expected alot, maybe there was an emergency being taken care of. I would not expect the vet or tech to make calls while trying to save my animal to just accomadate someone with the lack of

3
★★★★★

I have been going here for years, this person expected alot, maybe there was an emergency being taken care of. I would not expect the vet or tech to make calls while trying to save my animal to just accomadate someone with the lack of

.

I also cannot recommend because they have refused to tell me where Dr. Gross is. Does anyone know? Please inform all of us who are desperate to find him!

2
★★☆☆☆

I also cannot recommend because they have refused to tell me where Dr. Gross is. Does anyone know? Please inform all of us who are desperate to find him!

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Made an appointment for 2:15PM. Showed up on time. Vet. Tech came out from the back, scowled at me and basically told "You're going to be waiting a long time." No apology, didn't offer to remake the apt., just told me this expecting it to be alright.

Now, what makes this unacceptable to me is, they had my phone number, could have called me and saved me a lot of time. My two new kittens are new to their home and still very afraid of everything, hide most of the day. Got them from a shelter and they are still learning that this is home. It took me a long time to get them into the carrier to take them to the Vet in the first place. This all could have been avoided with a courtesy call.

I could tell by the tech's attitude about it all that this is their usual way of doing business. Doesn't matter if you sit for an hour or so in the cramped waiting area. As long as they get their payment, its all good.

They didn't get my business.

0
★☆☆☆☆

Made an appointment for 2:15PM. Showed up on time. Vet. Tech came out from the back, scowled at me and basically told "You're going to be waiting a long time." No apology, didn't offer to remake the apt., just told me this expecting it to be alright.

Now, what makes this unacceptable to me is, they had my phone number, could have called me and saved me a lot of time. My two new kittens are new to their home and still very afraid of everything, hide most of the day. Got them from a shelter and they are still learning that this is home. It took me a long time to get them into the carrier to take them to the Vet in the first place. This all could have been avoided with a courtesy call.

I could tell by the tech's attitude about it all that this is their usual way of doing business. Doesn't matter if you sit for an hour or so in the cramped waiting area. As long as they get their payment, its all good.

They didn't get my business.

Pros: None that I could see

Cons: Very poor service

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Dr. Bender and Dr. Fassbender explain things very clearly and was very thorough when examining my dog and 2 cats. I would recommend these vets to anyone looking for compassionate care for their pets

5
★★★★★

Dr. Bender and Dr. Fassbender explain things very clearly and was very thorough when examining my dog and 2 cats. I would recommend these vets to anyone looking for compassionate care for their pets

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Today, I called to schedule an appt with the Doctor. Was informed that he is no longer practicing there "or anywhere" at this time. My dog need to have surgery and Steven Gross was referred to me by several people, including my vet. Jefferson H had no referrals.

2
★★☆☆☆

Today, I called to schedule an appt with the Doctor. Was informed that he is no longer practicing there "or anywhere" at this time. My dog need to have surgery and Steven Gross was referred to me by several people, including my vet. Jefferson H had no referrals.

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1 out of 1 people found this review helpful.

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Dr. Gross recently purchased this veterinary practice..and we know him from where he was before..He is an excellent, caring veterinarian. He promises to give quality care at affordable prices and we have found this to be true. You can't go wrong by going to Dr.Gross.

5
★★★★★

Dr. Gross recently purchased this veterinary practice..and we know him from where he was before..He is an excellent, caring veterinarian. He promises to give quality care at affordable prices and we have found this to be true. You can't go wrong by going to Dr.Gross.

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1 out of 1 people found this review helpful.

 

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