Fretz Rv

★★★★★
40.3185 -75.3033
Map and Directions to Fretz Rv

215-723-3121

3479 Bethlehem Pike

Souderton, PA

18964

Get Directions

Sports & Recreation

Sports & Recreation
More choices in Souderton:
Resultset_next

Quakertown Army Navy

308 W Broad St Quakertown, PA

Resultset_next

Universal Fabric Structures

2200 Kumry Rd Quakertown, PA

4.5556 9
Hi! Sign in to let us know how Fretz Rv was?
Write a Review
Reviews 1 - 9 of 9.
.

At Fretz I received a quality Jayco RV coupled with quality service; hence providing me with a great sense of fulfillment. Their service was not only very professional but earnest as well. The kind of adequacy which the shop exhibits is rarely found anymore other than at Fretz, of course. Not to mention their attractive offers, giving their customers the best prices and the latest models. Fretz is the indubitable leader at what they do. They are immaculate at their job and put customer gratification above all. The responses I got from my friends & family after buying my RV assured that I had indeed made the right choice when I decided to buy my first ever RV from Fretz. I genuinely hope that they continue to provide such quality service for many more decades to come. Sincerely recommending Fretz RV to anyone in search for a home on wheels.

5
★★★★★

At Fretz I received a quality Jayco RV coupled with quality service; hence providing me with a great sense of fulfillment. Their service was not only very professional but earnest as well. The kind of adequacy which the shop exhibits is rarely found anymore other than at Fretz, of course. Not to mention their attractive offers, giving their customers the best prices and the latest models. Fretz is the indubitable leader at what they do. They are immaculate at their job and put customer gratification above all. The responses I got from my friends & family after buying my RV assured that I had indeed made the right choice when I decided to buy my first ever RV from Fretz. I genuinely hope that they continue to provide such quality service for many more decades to come. Sincerely recommending Fretz RV to anyone in search for a home on wheels.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been involved with the Fretz RV family for years now. Ever since my first purchase back in 1979 to this day, I have not encountered a single case of bad service at FRETZ RV. From needing repairs to buying a new vehicle, I have always trusted Fretz because I know I cannot get better service, better products or better prices anywhere else. With great discounts and a plethora of choices to choose from, it makes Fretz the undoubted leader in its arena. Whats their most attractive attribute is their service. Not just me, they treat every customer who walks in very nicely and make sure that you leave their gigantic showroom happy and satisfied. I have not had the opportunity to complain about the service that I get here and neither should anyone else. They make quick repairs and they always seem to have spare parts difficult to find anywhere else in the market. Servicing comes at a very affordable cost and your vehicle is returned swiftly. I cannot find a reason to go to any other dealership but FRETZ.

5
★★★★★

I have been involved with the Fretz RV family for years now. Ever since my first purchase back in 1979 to this day, I have not encountered a single case of bad service at FRETZ RV. From needing repairs to buying a new vehicle, I have always trusted Fretz because I know I cannot get better service, better products or better prices anywhere else. With great discounts and a plethora of choices to choose from, it makes Fretz the undoubted leader in its arena. Whats their most attractive attribute is their service. Not just me, they treat every customer who walks in very nicely and make sure that you leave their gigantic showroom happy and satisfied. I have not had the opportunity to complain about the service that I get here and neither should anyone else. They make quick repairs and they always seem to have spare parts difficult to find anywhere else in the market. Servicing comes at a very affordable cost and your vehicle is returned swiftly. I cannot find a reason to go to any other dealership but FRETZ.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

In April 2012 we bought a used 2010 K-Z camping trailer from Fretz RV. We love the trailer but with the problems we had it has been very disheartening. The trailer was very clean and appeared to have had minimal use.

1. We were given one key that fit one door; the trailer has two doors with different locks. I complained to the sales but that went on deaf ears. I had to call the lock manufacture and new keys were sent at my expense. Fretz could have done that, it is like buying a car with no trunk key. ??Rating POOR?.

2. The black sewer tank would not completely empty, it was blocked, water only drained when the tank was half or better full. The sewer gate was stuck and difficult to open. I complained and they loaned me a hose adapter to flush the tank but that blew apart after a few uses. I dumped 2 bottles of Drano in the tank twice to try to loosen the sludge and then cut open the bottom trailer skin to gain access to the gate to force it open. Fretz sales said checking the sewer is part of their check list and water came out. Hmmm. In September the gate was so hard to open the handle broke off, now I have to buy and install a new gate assembly. My opinion is that sludge was left in the tank and never flushed upon trade in. ??Rating POOR?.

3. During the hot days in the beginning of the summer we turned on the AC. It worked for a while then shut off. After many attempts of restart I checked the filter. It was clogged. Why wasn??t a ??filter check? on the list? They probably let it run for 30 sec. and said ??it works?. ??Rating POOR?.

4. The toilet leaked and the service manager sent me knew washers. ??Rating POOR? except the service manager, he tried to help.

5. I was wondering why the front roof vent was leaking. This is one of 3 and it didn??t match the other two. It was brittle and cracked and looked as if someone took the good one off and replaced it with an old one. I complained so I bought a new one. No sympathy there either.

6. I also had to replace the inside trim molding on the rear door. The calking was cracked on the outside allowing water to swell the foam trim up to a foot from the floor. This probably not all Fretz but I had to cut and re-caulk other seams. I feel caulking open cracks should be on the check list if they even have one.

I would have expected to have my propane tanks to have gas but the one went empty after the first month and the second in July. How cheap can you get, the two of us only use it on weekends and Saturdays we go out and eat.

In the beginning when the sewer problem developed I had called the Fretz sales man and he promised a worker would be up that weekend and no one showed up. When I went to Fretz on the following Monday and talked to the Service Manager he knew nothing about the problem and he couldn??t send someone up any way.

I have crossed Fretz RV off my list of recommendations and as a result two of my children bought trailers elsewhere. When the Fretz salesman ??walked us through? it took aprox. 15 minutes and then I had to insist we operate the ??bump out?. Rating Poor.

1
★☆☆☆☆

In April 2012 we bought a used 2010 K-Z camping trailer from Fretz RV. We love the trailer but with the problems we had it has been very disheartening. The trailer was very clean and appeared to have had minimal use.

1. We were given one key that fit one door; the trailer has two doors with different locks. I complained to the sales but that went on deaf ears. I had to call the lock manufacture and new keys were sent at my expense. Fretz could have done that, it is like buying a car with no trunk key. ??Rating POOR?.

2. The black sewer tank would not completely empty, it was blocked, water only drained when the tank was half or better full. The sewer gate was stuck and difficult to open. I complained and they loaned me a hose adapter to flush the tank but that blew apart after a few uses. I dumped 2 bottles of Drano in the tank twice to try to loosen the sludge and then cut open the bottom trailer skin to gain access to the gate to force it open. Fretz sales said checking the sewer is part of their check list and water came out. Hmmm. In September the gate was so hard to open the handle broke off, now I have to buy and install a new gate assembly. My opinion is that sludge was left in the tank and never flushed upon trade in. ??Rating POOR?.

3. During the hot days in the beginning of the summer we turned on the AC. It worked for a while then shut off. After many attempts of restart I checked the filter. It was clogged. Why wasn??t a ??filter check? on the list? They probably let it run for 30 sec. and said ??it works?. ??Rating POOR?.

4. The toilet leaked and the service manager sent me knew washers. ??Rating POOR? except the service manager, he tried to help.

5. I was wondering why the front roof vent was leaking. This is one of 3 and it didn??t match the other two. It was brittle and cracked and looked as if someone took the good one off and replaced it with an old one. I complained so I bought a new one. No sympathy there either.

6. I also had to replace the inside trim molding on the rear door. The calking was cracked on the outside allowing water to swell the foam trim up to a foot from the floor. This probably not all Fretz but I had to cut and re-caulk other seams. I feel caulking open cracks should be on the check list if they even have one.

I would have expected to have my propane tanks to have gas but the one went empty after the first month and the second in July. How cheap can you get, the two of us only use it on weekends and Saturdays we go out and eat.

In the beginning when the sewer problem developed I had called the Fretz sales man and he promised a worker would be up that weekend and no one showed up. When I went to Fretz on the following Monday and talked to the Service Manager he knew nothing about the problem and he couldn??t send someone up any way.

I have crossed Fretz RV off my list of recommendations and as a result two of my children bought trailers elsewhere. When the Fretz salesman ??walked us through? it took aprox. 15 minutes and then I had to insist we operate the ??bump out?. Rating Poor.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I live in New Jersey and drive 3 hours one way to have Fretz RV work on my Chinook. I was taken over by a local dealer and now will ONLY go to Fretz for service work (no matter how major or minor the repairs may be).

5
★★★★★

I live in New Jersey and drive 3 hours one way to have Fretz RV work on my Chinook. I was taken over by a local dealer and now will ONLY go to Fretz for service work (no matter how major or minor the repairs may be).

Was this review helpful to you?
Ratings_icons Ratings_icons

.

First Motorhome RV, and Fretz RV did a wonderful job making me feel comfortable and confident. I??m so glad I listened to my friends who told me not to waste my time at any other RV dealership

5
★★★★★

First Motorhome RV, and Fretz RV did a wonderful job making me feel comfortable and confident. I??m so glad I listened to my friends who told me not to waste my time at any other RV dealership

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This place knows what customer service is all about. Their service department is the best I ever came across. Pleasant and great work. Highly recommend.

5
★★★★★

This place knows what customer service is all about. Their service department is the best I ever came across. Pleasant and great work. Highly recommend.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Fretz has a wide selection of new and used travel trailers and motor homes. Not only do they sell them but they service them at a very reasonable price.

4
★★★★☆

Fretz has a wide selection of new and used travel trailers and motor homes. Not only do they sell them but they service them at a very reasonable price.

Was this review helpful to you?
Ratings_icons Ratings_icons

Latest reviews from Citysearch.

.

Bob. Spack at fretz rv was a great help for first time buyer.\r
Never made me feel I was asking a stupid question. I belive I paid a very fair price for my new roadtreck C S .\r
Had a issue with power step bob Spack took up my cause

6
★★★★★

Bob. Spack at fretz rv was a great help for first time buyer.\r
Never made me feel I was asking a stupid question. I belive I paid a very fair price for my new roadtreck C S .\r
Had a issue with power step bob Spack took up my cause

.

In July of this year we took delivery of a new Jayco 226 travel trailer. This was our 15th. RV over a period of 30 yrs.
After getting it home a major problem was discovered to such an extent that we didn't want to use the unit. After two letters and pictures to both Jayco and Fretz I received a call from Carl Fretz, the owner. Mr. Fretz agreed that there was a problem and he assured me that it would be taken care of to my complete satisfaction. Within a few weeks the problem was totally taken care of.
I would like to publicly thank Fretz Enterprises, Carl Fretz and Mark Cain for their commitment to customer service, it is unusual in today's market place.
D. Barr

5
★★★★★

In July of this year we took delivery of a new Jayco 226 travel trailer. This was our 15th. RV over a period of 30 yrs.
After getting it home a major problem was discovered to such an extent that we didn't want to use the unit. After two letters and pictures to both Jayco and Fretz I received a call from Carl Fretz, the owner. Mr. Fretz agreed that there was a problem and he assured me that it would be taken care of to my complete satisfaction. Within a few weeks the problem was totally taken care of.
I would like to publicly thank Fretz Enterprises, Carl Fretz and Mark Cain for their commitment to customer service, it is unusual in today's market place.
D. Barr

Pros: Caring after the sale

Cons: Distance from my home