Kost Tire & Muffler

★★☆☆☆
  • Box 631 Route 209

    Brodheadsville, PA 18322

    Map & Directions
  • 570-992-2220

About Kost Tire & Muffler

Automotive

Automotive
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HORRIBLE! December 8 i took my van in there to get a new tire. Of course it was more involved than just the tire wearing unevenly. $411.00 later, Tom said I would never have to worry about that again. Six months later, the tire is worn again, but this time it will cost over $700.00 to fix it. They said they had no idea this would happen. Needless to say, we took the car home and we will be bringing it somewhere else in the morning.

In the past they have told me that the car needed work and we didn't get it done and never had a problem with the things they said we needed. I don't know why we listened this time.

Bottom line...they are crooks and can't be trusted.

1
★☆☆☆☆

HORRIBLE! December 8 i took my van in there to get a new tire. Of course it was more involved than just the tire wearing unevenly. $411.00 later, Tom said I would never have to worry about that again. Six months later, the tire is worn again, but this time it will cost over $700.00 to fix it. They said they had no idea this would happen. Needless to say, we took the car home and we will be bringing it somewhere else in the morning.

In the past they have told me that the car needed work and we didn't get it done and never had a problem with the things they said we needed. I don't know why we listened this time.

Bottom line...they are crooks and can't be trusted.

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Well when i noticed that manager was different from when i had a bad experience i decided to give it a go. Tom Carry and Antony gave me a wonderful experience. Everything was explained in extream detail. i even asked it to be dumbed down :). i feel that this store has evolved wonderfully from what it was year or 2 ago. the new mechanics work very well as a team. I even enjoyed the (show) as i watched the process through the window. my personal experience was a young mechanic named Matthew. he spoke very well and made me feel like i was taken care of. i high recommend him and the broadheadsville shop to anyone new or old to the area.

2
★★★★★

Well when i noticed that manager was different from when i had a bad experience i decided to give it a go. Tom Carry and Antony gave me a wonderful experience. Everything was explained in extream detail. i even asked it to be dumbed down :). i feel that this store has evolved wonderfully from what it was year or 2 ago. the new mechanics work very well as a team. I even enjoyed the (show) as i watched the process through the window. my personal experience was a young mechanic named Matthew. he spoke very well and made me feel like i was taken care of. i high recommend him and the broadheadsville shop to anyone new or old to the area.

Pros: How a change in the Ladder Makes a Hugh Difference

Cons: None This Visit!

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I've heard some bad experiences with Kost, and I've had an experience in the past where the mechanic's communication was lacking.. but my experience today was excellent. I thought I needed brakes and they could of easily ripped me off. Derek called me and said my brakes were fine! Even the price he quoted me was great, Halterman's wanted to try and charge me triple and if I would of brought my car to them, i'm sure they would of put new brakes on anyway!

2
★★★★★

I've heard some bad experiences with Kost, and I've had an experience in the past where the mechanic's communication was lacking.. but my experience today was excellent. I thought I needed brakes and they could of easily ripped me off. Derek called me and said my brakes were fine! Even the price he quoted me was great, Halterman's wanted to try and charge me triple and if I would of brought my car to them, i'm sure they would of put new brakes on anyway!

Pros: Honest

Cons: none this visit!

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I took my Van to Kost for inspection simply because their location was convenient. They told me I needed new brake lining on all 4 wheels. I paid the $400 + in order to pass inspection only to find out that my son had done this job several months prior. Needless to say, I won't be visiting Kost anytime soon. What a rip off!

1
★☆☆☆☆

I took my Van to Kost for inspection simply because their location was convenient. They told me I needed new brake lining on all 4 wheels. I paid the $400 + in order to pass inspection only to find out that my son had done this job several months prior. Needless to say, I won't be visiting Kost anytime soon. What a rip off!

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This place is horrible. I and my family have never had a positive experience with this company. They tell you that you need brakes and tires and when you go to get a second opinion they tell you that you don't need what Kost told you. I do not recommend them to anyone. I have never heard from anyone a positive comment it is always NEGATIVE.

1
★☆☆☆☆

This place is horrible. I and my family have never had a positive experience with this company. They tell you that you need brakes and tires and when you go to get a second opinion they tell you that you don't need what Kost told you. I do not recommend them to anyone. I have never heard from anyone a positive comment it is always NEGATIVE.

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This used to be an efficient place -- they ran smoothly and repairs were completed in a timely manner. Recently though, that's been far from the case and we're exploring other options for our Auto-service needs.

This is a local chain and other facilities don't seem to suffer the way that the Brodheadsville store does -- I've even taken my van to the Stroudsburg location as I as so annoyed at the wait times and lack of customer service in Brodheadsville. Store management can make a world of difference -- and sadly, that's the case here.

3
★★★☆☆

This used to be an efficient place -- they ran smoothly and repairs were completed in a timely manner. Recently though, that's been far from the case and we're exploring other options for our Auto-service needs.

This is a local chain and other facilities don't seem to suffer the way that the Brodheadsville store does -- I've even taken my van to the Stroudsburg location as I as so annoyed at the wait times and lack of customer service in Brodheadsville. Store management can make a world of difference -- and sadly, that's the case here.

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This business is run by mechanics that lack communication and people skills. First the mechanic wanted to do a bunch of extra work which I confirmed through another mechanic was not necessary at all. They needed to order a part for my car and they were supposed to call me when it came in. They never called because I declined to do the extra work. The mechanic gave me attitude when I came to pick up my car. I will never let them work on my car ever again and I am not spreading a positive word about them. Good luck if you use them.

0
★☆☆☆☆

This business is run by mechanics that lack communication and people skills. First the mechanic wanted to do a bunch of extra work which I confirmed through another mechanic was not necessary at all. They needed to order a part for my car and they were supposed to call me when it came in. They never called because I declined to do the extra work. The mechanic gave me attitude when I came to pick up my car. I will never let them work on my car ever again and I am not spreading a positive word about them. Good luck if you use them.

Pros: I don't have anything positive to say, I have never had such horrible service

Cons: Rude and do not care for their customers.

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They put on V tires on a Suzeki which is a high speed tire that uses the tire in less than a year,
when the car should have had an H tire. The tires did not last and they are quite expensive.
What a waste. Three other companies were contacted when trying to price tires and all three (3) companies did not understand why these tires were used! They said these tires were for high speed and not necessary for this car at all.
They were not able to perform in the time spane as quoted.
They were not personable at all, they quite rude and arrogant.

0
★☆☆☆☆

They put on V tires on a Suzeki which is a high speed tire that uses the tire in less than a year,
when the car should have had an H tire. The tires did not last and they are quite expensive.
What a waste. Three other companies were contacted when trying to price tires and all three (3) companies did not understand why these tires were used! They said these tires were for high speed and not necessary for this car at all.
They were not able to perform in the time spane as quoted.
They were not personable at all, they quite rude and arrogant.

Pros: There is nothing positive to say about this place!

Cons: Do not perform as quoted. Install expensive tires when not needed!

 

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