Delaware Valley Doors-Windows

★★★★☆
  • 240 S 69th St

    Upper Darby, PA 19082

    Map & Directions
  • 215-477-2238

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This is the worse company I have ever dealt with. There is no customer service. I had a silding glass door installed in May, 2011.They had two different men install it before it was installed properly. It took a three month period to get

3
★★★★★

This is the worse company I have ever dealt with. There is no customer service. I had a silding glass door installed in May, 2011.They had two different men install it before it was installed properly. It took a three month period to get

.

extremely poor customer service, i purchased an basement entry door 7/2011 in october the lock failed, I called and spoke to Rajieb, he stated some would call to fix lock next week, no call, this went on for several weeks, nver a return or

3
★★★★★

extremely poor customer service, i purchased an basement entry door 7/2011 in october the lock failed, I called and spoke to Rajieb, he stated some would call to fix lock next week, no call, this went on for several weeks, nver a return or

.

While Sam seems affable enough with his good ol' boy southern drawl and promises of taking care of you, they do anything but take care of you.

The name of his business should be Delaware Valley Excuses because it is the only thing he seems to supply because service is not one the things offered at this company.

One call to Belmont Doors in Sharon Hill and the situation was handled effectively, efficiently and most importantly PROFESSIONALLY unlike the good ol boy at Del. Valley Doors.

I DO NOT recommend using them .

0
★☆☆☆☆

While Sam seems affable enough with his good ol' boy southern drawl and promises of taking care of you, they do anything but take care of you.

The name of his business should be Delaware Valley Excuses because it is the only thing he seems to supply because service is not one the things offered at this company.

One call to Belmont Doors in Sharon Hill and the situation was handled effectively, efficiently and most importantly PROFESSIONALLY unlike the good ol boy at Del. Valley Doors.

I DO NOT recommend using them .

Pros: none

Cons: POOR CUSTOMER SERVICE AND AN ATITUDE WHEN THEY CANT GET THE JOB DONE AS PROMISED

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Upon first entering Delaware Valley Doors & Windows Inc. I was immediately impressed, they have a relatively large showroom that showed me all of my options and more. I was also impressed with the experience and know how exhibited by Sam, the founder, owner, and foremost salesperson of the company. Rajieb, the office manager was also very knowledgeable and helpful when I came in and Sam was not available. After a few days of shopping around I found myself again at Delaware Valley, they did not have the lowest price but their work was well worth it, also displayed in the office are numerous awards and certificates displaying their exemplary work. Also with working with Delaware Valley, I was given so much more than other companies were willing to give at no extra cost, i.e. free estimates, experienced installers, and top of the line materials. After placing the order for my door, Rajieb kept me in the loop about the statues of my door, in a few short weeks my custom door was complete and they had it installed in one day. Their work and attitude was exemplary and in my life I can honestly say that I have not been more impressed with a business.

2
★★★★★

Upon first entering Delaware Valley Doors & Windows Inc. I was immediately impressed, they have a relatively large showroom that showed me all of my options and more. I was also impressed with the experience and know how exhibited by Sam, the founder, owner, and foremost salesperson of the company. Rajieb, the office manager was also very knowledgeable and helpful when I came in and Sam was not available. After a few days of shopping around I found myself again at Delaware Valley, they did not have the lowest price but their work was well worth it, also displayed in the office are numerous awards and certificates displaying their exemplary work. Also with working with Delaware Valley, I was given so much more than other companies were willing to give at no extra cost, i.e. free estimates, experienced installers, and top of the line materials. After placing the order for my door, Rajieb kept me in the loop about the statues of my door, in a few short weeks my custom door was complete and they had it installed in one day. Their work and attitude was exemplary and in my life I can honestly say that I have not been more impressed with a business.

Pros: Service, felt like I was the only person that mattered

Cons: Parking

.

It took Delaware Valley Doors & Windows 7 months to get a new door for my home. Once I waited all this time the installer came out on the 7th month. Sam-The Owner of the business sold me a door off the floor November 20, 2005 . He assured me that my door would fit perfectly. The installer, put my door in March 12,2005. The installer told me he would be back the NEXT day because he needed more supplies. I looked at my door and realized the installer put my door on BACKWARDS!!!!. I immediately called DVDW and talked to Rajibb (the office manager) He assured me they would make it right. Then I surveyed the door again and found that the door was 7inch TOO SHORT for my door jam. The installer put a 4x4 to make up the space.Now it is January 25, 2006.
http://i1.tinypic.com/mk8b3r.jpg
http://i1.tinypic.com/mk8zgh.jpg

0
★☆☆☆☆

It took Delaware Valley Doors & Windows 7 months to get a new door for my home. Once I waited all this time the installer came out on the 7th month. Sam-The Owner of the business sold me a door off the floor November 20, 2005 . He assured me that my door would fit perfectly. The installer, put my door in March 12,2005. The installer told me he would be back the NEXT day because he needed more supplies. I looked at my door and realized the installer put my door on BACKWARDS!!!!. I immediately called DVDW and talked to Rajibb (the office manager) He assured me they would make it right. Then I surveyed the door again and found that the door was 7inch TOO SHORT for my door jam. The installer put a 4x4 to make up the space.Now it is January 25, 2006.
http://i1.tinypic.com/mk8b3r.jpg
http://i1.tinypic.com/mk8zgh.jpg

 

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