JC Penney Optical

★★★☆☆
  • 600 Monroeville Mall

    Monroeville, PA 15146

    Map & Directions
  • 412-373-4071

About JC Penney Optical

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I had a coupon for a free t-shirt from the store. Since gas prices are so bad right now I called ahead to find out if they honored the coupons before I went all the way out there. The customer service reps at this store don't know anything! It is absolutely amazing.... I talked to several people and no one could answer my question. When you push 0 for the operator NO ONE answers at all. But I have been to this store and it is a very nice store. I finally got a customer service rep who made me hold the line for 15+ minutes but she did answer my question.

3
★★★☆☆

I had a coupon for a free t-shirt from the store. Since gas prices are so bad right now I called ahead to find out if they honored the coupons before I went all the way out there. The customer service reps at this store don't know anything! It is absolutely amazing.... I talked to several people and no one could answer my question. When you push 0 for the operator NO ONE answers at all. But I have been to this store and it is a very nice store. I finally got a customer service rep who made me hold the line for 15+ minutes but she did answer my question.

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