Frick Park Automotive

★★★★☆

About Frick Park Automotive

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Hours
Mon - Fri, 8am - 5pm; Sat, 8am - 2pm

Automotive

Automotive
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4.0 11
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I found this business to be extremely pricey and very dishonest. They charged me $130 for a belt that cost them $29.99. My total bill was $200 when it should have only been $80 (this includes labor). After the repair was completed the

3
★★★★★

I found this business to be extremely pricey and very dishonest. They charged me $130 for a belt that cost them $29.99. My total bill was $200 when it should have only been $80 (this includes labor). After the repair was completed the

.

I've taken three of my cars there now I like that they don't overcharge me, and go the extra mile, such as putting in all the seals when replacing a timing belt Some shops don't do that. They just told me that my car had a problem that

3
★★★★★

I've taken three of my cars there now I like that they don't overcharge me, and go the extra mile, such as putting in all the seals when replacing a timing belt Some shops don't do that. They just told me that my car had a problem that

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I had to call the police because one of their employees was threatening me and yelling at me. He was belligerent and I was terrified. I park in the entrance sometimes to pick up my kids from the bus- I'm never there for more than 5 mins and if they ever asked me not to park there I would have happily moved my car and not thought about it twice. I was sitting there minding my business when this employee came and banged on my car window- I rolled down the window and he started yelling at me. I felt upset that he acted that way, after all he has never said anything to me after a year of doing this- I always make sure that I am out of the way and as I said before if he or anyone else who worked there told me that I couldn't park there I would compltely understand and move my car. Even after he yelled at me and told me to move I kindly thanked him for letting me park there, but asked him to tone down his voice and that's when he freaked out. I had a two year old child in the back seat. I was so shaken up that I started crying. He was yelling and screaming in the parking lot after I asked him not to yell at me or talk to me like that. He said "when you own this place then you can park here" and he also said "what are you going to do? Call the police? go ahead i'll be waiting inside this should be an interesting story". The man is horrible and terrified me and my children. I had to call the police and make a report. So much for a great Neighborhood Garage- I live in the Neighborhood, I am respectful to other people and hope to be treated that way in return. What a disappointment. BEWARE!

1
★☆☆☆☆

I had to call the police because one of their employees was threatening me and yelling at me. He was belligerent and I was terrified. I park in the entrance sometimes to pick up my kids from the bus- I'm never there for more than 5 mins and if they ever asked me not to park there I would have happily moved my car and not thought about it twice. I was sitting there minding my business when this employee came and banged on my car window- I rolled down the window and he started yelling at me. I felt upset that he acted that way, after all he has never said anything to me after a year of doing this- I always make sure that I am out of the way and as I said before if he or anyone else who worked there told me that I couldn't park there I would compltely understand and move my car. Even after he yelled at me and told me to move I kindly thanked him for letting me park there, but asked him to tone down his voice and that's when he freaked out. I had a two year old child in the back seat. I was so shaken up that I started crying. He was yelling and screaming in the parking lot after I asked him not to yell at me or talk to me like that. He said "when you own this place then you can park here" and he also said "what are you going to do? Call the police? go ahead i'll be waiting inside this should be an interesting story". The man is horrible and terrified me and my children. I had to call the police and make a report. So much for a great Neighborhood Garage- I live in the Neighborhood, I am respectful to other people and hope to be treated that way in return. What a disappointment. BEWARE!

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.

I had to call the police because one of their employees was threatening me and yelling at me. He was belligerent and I was terrified. I park in the entrance sometimes to pick up my kids from the bus- I'm never there for more than 5 mins

3
★★★★★

I had to call the police because one of their employees was threatening me and yelling at me. He was belligerent and I was terrified. I park in the entrance sometimes to pick up my kids from the bus- I'm never there for more than 5 mins

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One of our cars the check engine light came on and we pulled into Frick Park Auto. As it turns out, it was dangerously low on oil due to an unnoticed leak. It was also low on coolant.

The guys at Frick Park topped off both the oil and the coolant and when I asked about the payment they said no big deal. That action alone earned a lifetime customer (two in fact).

I thought I'd put in my two cents because they differ from some of the other, more negative reviews.

2
★★★★★

One of our cars the check engine light came on and we pulled into Frick Park Auto. As it turns out, it was dangerously low on oil due to an unnoticed leak. It was also low on coolant.

The guys at Frick Park topped off both the oil and the coolant and when I asked about the payment they said no big deal. That action alone earned a lifetime customer (two in fact).

I thought I'd put in my two cents because they differ from some of the other, more negative reviews.

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I was literally "stuck." My brakes went out right around the block. I had been visiting my daughter, having driven from the St. Louis area. So, that morning, I was truly "stuck." I stopped at the station and the most incredible thing was that they looked at the car right away, knowing that I was on my way home to St. Louis. They diagnosed the problem quickly and repaired my brakes just as quick . He even gave me a shopping list for my hometown mechanic to address. I would highly recommend Bob and his staff. Thanks for being an "angel of mercy." Miriam

2
★★★★★

I was literally "stuck." My brakes went out right around the block. I had been visiting my daughter, having driven from the St. Louis area. So, that morning, I was truly "stuck." I stopped at the station and the most incredible thing was that they looked at the car right away, knowing that I was on my way home to St. Louis. They diagnosed the problem quickly and repaired my brakes just as quick . He even gave me a shopping list for my hometown mechanic to address. I would highly recommend Bob and his staff. Thanks for being an "angel of mercy." Miriam

Pros: Knowledgeable, skilled, helpful

Cons: none

.

We have been having our vehicles serviced here for 10 years. They have always been honest and reasonable with their advice. they never try to "sell" a service. I have found them to be courteous, knowledgeable and efficient.

2
★★★★★

We have been having our vehicles serviced here for 10 years. They have always been honest and reasonable with their advice. they never try to "sell" a service. I have found them to be courteous, knowledgeable and efficient.

Pros: Reliable

Cons: Slightly upscale pricing

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I've never written one of these reviews before, but after reading some of the other comments I decided that I had to contribute my two cents. I first started taking my Nissan Pathfinder to the boys at Frick Park Auto, and was happy with the service. They always told me what I needed and didn't need, as the 2002 SUV was getting up there in milage. Once I was satisfied with their work, I began taking my 1955 Porsche 356 Speedster to them for repairs. Although, the car was in great shape, those old classics need TLC, which Frick was able to provide. I utilized their services for over two years with confidence- until I bought my BMW X5. BMW's service plan covers all repairs, so I don't need the services of Frick anymore. I have referred quite a few people to Frick, all of whom have had fantastic experiences. The tires on my BMW will need to be replaced next year (not covered under BMW's service plan), and I will revisit Frick for my tires....without a question.

2
★★★★★

I've never written one of these reviews before, but after reading some of the other comments I decided that I had to contribute my two cents. I first started taking my Nissan Pathfinder to the boys at Frick Park Auto, and was happy with the service. They always told me what I needed and didn't need, as the 2002 SUV was getting up there in milage. Once I was satisfied with their work, I began taking my 1955 Porsche 356 Speedster to them for repairs. Although, the car was in great shape, those old classics need TLC, which Frick was able to provide. I utilized their services for over two years with confidence- until I bought my BMW X5. BMW's service plan covers all repairs, so I don't need the services of Frick anymore. I have referred quite a few people to Frick, all of whom have had fantastic experiences. The tires on my BMW will need to be replaced next year (not covered under BMW's service plan), and I will revisit Frick for my tires....without a question.

Pros: Honest and dependable

Cons: Their hours need to be a bit longer- 'till 5:30-6pm.

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I had a mirror replaced. They just wanted to glue a new mirror over the damaged one. I brought them a replacement mirror and attachment piece. Turned out, 3 weeks later the mirror fell off. Said that the kit came with glue/tape, but when I contacted the part supplier they said it was a snap on piece and that there was no glue. Frick Auto said that the mirror had tape/glue on it and they just placed the mirror on. 15 mins of my own time, I was able to snap the mirror on no problem. I will never go back because of how they do quick fixes to get you out, then the fix fails.Also, my engine light was on. They tested it, turned out it was an O2 sensor. They said they did not think it was my O2 causing the problem and told me to drive it till the car died again. It died again two more times, they still did not fix the O2. I took it to another garage, they fixed the O2 and car is running fine now.

After learning of my unhappy review Bob (management) from Frick requested some time to talk to me about the services I received. When we discussed the services Bob and I both agreed that it was not FPA's goal to have unhappy customers. It was an unexpected phone call, but it helped me regain some trust in the garage. We have agreed to discuss future automotive needs before choosing another location. Bob really does manage a garage well and does not want to have a customer walk out unhappy.-------Chris

3
★★★☆☆

I had a mirror replaced. They just wanted to glue a new mirror over the damaged one. I brought them a replacement mirror and attachment piece. Turned out, 3 weeks later the mirror fell off. Said that the kit came with glue/tape, but when I contacted the part supplier they said it was a snap on piece and that there was no glue. Frick Auto said that the mirror had tape/glue on it and they just placed the mirror on. 15 mins of my own time, I was able to snap the mirror on no problem. I will never go back because of how they do quick fixes to get you out, then the fix fails.Also, my engine light was on. They tested it, turned out it was an O2 sensor. They said they did not think it was my O2 causing the problem and told me to drive it till the car died again. It died again two more times, they still did not fix the O2. I took it to another garage, they fixed the O2 and car is running fine now.

After learning of my unhappy review Bob (management) from Frick requested some time to talk to me about the services I received. When we discussed the services Bob and I both agreed that it was not FPA's goal to have unhappy customers. It was an unexpected phone call, but it helped me regain some trust in the garage. We have agreed to discuss future automotive needs before choosing another location. Bob really does manage a garage well and does not want to have a customer walk out unhappy.-------Chris

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a mirror replaced. They just wanted to glue a new mirror over the damaged one. I brought them a replacement mirror and attachement piece. Turned out, 3 weeks later the mirror fell off. Said that the kit came with glue/tape, but when I contacted the part supplier they said it was a snap on piece and that there was no glue. Frick Auto said that the mirror had tape/glue on it and they just placed the mirror on. 15 mins of my own time, I was able to snap the mirror on no problem. I will never go back because of how they do quick fixes to get you out, then the fix fails.

Also, my engine light was on. They tested it, turned out it was an O2 sensor. They said they did not think it was my O2 causing the problem and told me to drive it till the car died again. It died again two more times, they still did not fix the O2. I took it to another garage, they fixed the O2 and car is running fine now.

0
★☆☆☆☆

I had a mirror replaced. They just wanted to glue a new mirror over the damaged one. I brought them a replacement mirror and attachement piece. Turned out, 3 weeks later the mirror fell off. Said that the kit came with glue/tape, but when I contacted the part supplier they said it was a snap on piece and that there was no glue. Frick Auto said that the mirror had tape/glue on it and they just placed the mirror on. 15 mins of my own time, I was able to snap the mirror on no problem. I will never go back because of how they do quick fixes to get you out, then the fix fails.

Also, my engine light was on. They tested it, turned out it was an O2 sensor. They said they did not think it was my O2 causing the problem and told me to drive it till the car died again. It died again two more times, they still did not fix the O2. I took it to another garage, they fixed the O2 and car is running fine now.

Pros: Fast Service

Cons: Work is not done right.

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My neighbor had a terrible experience here: his car was repaired, broke down out of state, and even though another mechanic said it was from the original problem not being fixed, Frick Park wouldn't fix without another $800 bill. We'd hoped new management would help, but then my family had a similar problem happen. The owner was very rude and we were overcharged. DO NOT GO HERE!

0
★☆☆☆☆

My neighbor had a terrible experience here: his car was repaired, broke down out of state, and even though another mechanic said it was from the original problem not being fixed, Frick Park wouldn't fix without another $800 bill. We'd hoped new management would help, but then my family had a similar problem happen. The owner was very rude and we were overcharged. DO NOT GO HERE!

Pros: neighborhood mechanic

Cons: bad work, high prices

 

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