Diamond Furniture

★★★★☆
  • 1284 Street Rd

    Bensalem, PA 19020

    Map & Directions
  • 215-632-6800

About Diamond Furniture

Hours
Mon - Sat, 9am - 9pm; Sun, 10am - 6pm

Home & Garden

Home & Garden
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3.75 8
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Customer service is the worst! The sales people especially Tim the alleged manager is disrespectful! My daughter made her second series of purchases. The sales people smile in your face, promise you the world. Once you finally receive

3
★★★★★

Customer service is the worst! The sales people especially Tim the alleged manager is disrespectful! My daughter made her second series of purchases. The sales people smile in your face, promise you the world. Once you finally receive

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Bad customer service, delivery people are unprofessional. Started yelling when asked to move furniture onto patio because they couldn't fit the couch through the door. The delivery people did not want to try to bring in the furniture, we

3
★★★★★

Bad customer service, delivery people are unprofessional. Started yelling when asked to move furniture onto patio because they couldn't fit the couch through the door. The delivery people did not want to try to bring in the furniture, we

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HORRIBLE customer service!!! I first placed my furniture on layaway in their Cherry Hill location. The next thing I know, I received a phone call saying Cherry Hill, NJ store was closed and I had to go to Bensalem, Pa. When I finally made

3
★★★★★

HORRIBLE customer service!!! I first placed my furniture on layaway in their Cherry Hill location. The next thing I know, I received a phone call saying Cherry Hill, NJ store was closed and I had to go to Bensalem, Pa. When I finally made

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Stay far away from Diamond Furniture as you can. The furniture they sell is horrible and made in China. My wife and I purchased a bunk bed set from Diamond's on Street Rd. in Bensalem. About 3 weeks after assembling the bed my 12 year old who only weigh 85lbs jumped out of the bed when all the support beams broke. Thank God my 10 year old son did not get speared. I replaced the boards since the bed was no longer under warranty. 3 days ago my 12 year old son was climbing up the ladder when it broke cutting him severely from the ankle to his knee. When I called the store manager Gary he told me that it was not their problem!!!! Honest to God that is what he said. Well now I am suing him, Diamond and good luck, the company where it was made. CHINA......this man was a smart ass. I would rate them ZERO. Please warn all your friends to stay clear of Diamonds and as for their Customer Service it sucks.

1
★☆☆☆☆

Stay far away from Diamond Furniture as you can. The furniture they sell is horrible and made in China. My wife and I purchased a bunk bed set from Diamond's on Street Rd. in Bensalem. About 3 weeks after assembling the bed my 12 year old who only weigh 85lbs jumped out of the bed when all the support beams broke. Thank God my 10 year old son did not get speared. I replaced the boards since the bed was no longer under warranty. 3 days ago my 12 year old son was climbing up the ladder when it broke cutting him severely from the ankle to his knee. When I called the store manager Gary he told me that it was not their problem!!!! Honest to God that is what he said. Well now I am suing him, Diamond and good luck, the company where it was made. CHINA......this man was a smart ass. I would rate them ZERO. Please warn all your friends to stay clear of Diamonds and as for their Customer Service it sucks.

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Bought a queen pilllow top matress Diamond Brand. Actually dealt with a manager that I know from his previous employer, and got a good price because Diamond was having a 50% off sale. Also got split box spring. I knew what I was looking for, and since I do work for Diamond Furniture as a vendor, I just asked for aprice and told him to right it up. Was delivered to the store for pickup as requested, and stock person at the dock helped me load it into my truck. Was very happy with the service, price and the matress. Will most likely buy there again.

4
★★★★☆

Bought a queen pilllow top matress Diamond Brand. Actually dealt with a manager that I know from his previous employer, and got a good price because Diamond was having a 50% off sale. Also got split box spring. I knew what I was looking for, and since I do work for Diamond Furniture as a vendor, I just asked for aprice and told him to right it up. Was delivered to the store for pickup as requested, and stock person at the dock helped me load it into my truck. Was very happy with the service, price and the matress. Will most likely buy there again.

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This place sucks!!! Poor customer service to say the least. The living room set I purchased 3 months ago is garbage! Ugh. I don't know how many times I have to call customer. service to find when my replaced pieces will be in, only to find out the ding bat never entered the info. in her computer!! What a F-reaking joke. if you're reading this review, please, please go else where for furniture! Even if it's a coffee table, go ELSE WHERE!

1
★☆☆☆☆

This place sucks!!! Poor customer service to say the least. The living room set I purchased 3 months ago is garbage! Ugh. I don't know how many times I have to call customer. service to find when my replaced pieces will be in, only to find out the ding bat never entered the info. in her computer!! What a F-reaking joke. if you're reading this review, please, please go else where for furniture! Even if it's a coffee table, go ELSE WHERE!

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very poor quality of furniture , very low prices, the employees are not very friendly at all, when we were there it was hard to find the sales person that was helping us, then when we did find him it seemed like he did not want to be bothered. there furniture seems very cheaply made and most of the stuff isnt in stock unless you want the floor sample.

2
★★☆☆☆

very poor quality of furniture , very low prices, the employees are not very friendly at all, when we were there it was hard to find the sales person that was helping us, then when we did find him it seemed like he did not want to be bothered. there furniture seems very cheaply made and most of the stuff isnt in stock unless you want the floor sample.

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This store has a lot of nice furniture at great prices. The one sales person (Nalisa) I dealt with was very nice and helpful in chosing my living room set. One complaint was that they changed the price of my furniture in the computer and I did not get it at the sale price, which was a little less.

4
★★★★☆

This store has a lot of nice furniture at great prices. The one sales person (Nalisa) I dealt with was very nice and helpful in chosing my living room set. One complaint was that they changed the price of my furniture in the computer and I did not get it at the sale price, which was a little less.

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