Safelite AutoGlass?

★★★☆☆
  • 5634 Baum Blvd

    Pittsburgh, PA 15206

    Map & Directions
  • 412-362-4008

About Safelite AutoGlass?

Hours
24/7

Home & Garden

Home & Garden
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Safelite AutoGlass

2847 Saw Mill Run Blvd Pittsburgh, PA

2.5 2
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This has been a bad experience from the beginning! wrong windshield, no communication. Another example that you have to be mean and rude to get fast proper professional service. Ken needs to learn communication and management skills to run a business. i am highly unsatisfied, and offended at the abuse of my patience and time. Nothing was done to try and satisfy my complaints, i feel as if i was dealing with con men rather than a legitimate business.

1
★☆☆☆☆

This has been a bad experience from the beginning! wrong windshield, no communication. Another example that you have to be mean and rude to get fast proper professional service. Ken needs to learn communication and management skills to run a business. i am highly unsatisfied, and offended at the abuse of my patience and time. Nothing was done to try and satisfy my complaints, i feel as if i was dealing with con men rather than a legitimate business.

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Why does everything that happens to the glass in your car is never something that insurance will pay for? I just knew that I could get my insurance company to pay for this new windshield, but since I could not I went to Safelite. Their customer service is wonderful. They take good care of you and they take good care of your car. It is one of the FEW places where you go and they explain everything they are going to do and just how much it is going to cost up front. I found the girls in the office knowledgeable and the technicians that worked in the garage area doing the actual repairs to my windshield were very considerate of me and did a nice job. Most places frown when you want to watch them work... I know it is an insurance problem, but I still would like to see exactly where my money is going. I like to get a peak at the work in progress and at least here they did not bite my face off when I went in to look while they were working. I really like this place and would recommend them to anyone needing work on their windshield. I hope I never need a new windshield again, but if I ever do I will definitely go back to them. Very professional, worked in a timely manner, and with NO hidden costs.

PROS: Good Work and Great Pricing!
CONS:

4
★★★★☆

Why does everything that happens to the glass in your car is never something that insurance will pay for? I just knew that I could get my insurance company to pay for this new windshield, but since I could not I went to Safelite. Their customer service is wonderful. They take good care of you and they take good care of your car. It is one of the FEW places where you go and they explain everything they are going to do and just how much it is going to cost up front. I found the girls in the office knowledgeable and the technicians that worked in the garage area doing the actual repairs to my windshield were very considerate of me and did a nice job. Most places frown when you want to watch them work... I know it is an insurance problem, but I still would like to see exactly where my money is going. I like to get a peak at the work in progress and at least here they did not bite my face off when I went in to look while they were working. I really like this place and would recommend them to anyone needing work on their windshield. I hope I never need a new windshield again, but if I ever do I will definitely go back to them. Very professional, worked in a timely manner, and with NO hidden costs.

PROS: Good Work and Great Pricing!
CONS:

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