Rilling's Bakery

★★★★☆

About Rilling's Bakery

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my name is Heather and i have been waiting for acake decorater position open at Rillings for a long time i do getsome of my cakes there if not done by me. Rillings has the best cake so thats why im intrested in joining you team . I working gfor Genuadis for about 6 years and it time to grow and im hoping that you will give me a chance to show you that I will be a good envestment. I have always wanted to work for you so please give me a call (267)320-9666 or email me at heatherarnold90@yahoo.com
thank you so much for your time>

5
★★★★★

my name is Heather and i have been waiting for acake decorater position open at Rillings for a long time i do getsome of my cakes there if not done by me. Rillings has the best cake so thats why im intrested in joining you team . I working gfor Genuadis for about 6 years and it time to grow and im hoping that you will give me a chance to show you that I will be a good envestment. I have always wanted to work for you so please give me a call (267)320-9666 or email me at heatherarnold90@yahoo.com
thank you so much for your time>

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this message is for rillings on southampton road...........are you still looking for a decorater? I work for acme as a decorater and I could use a change.............Iam not great with fondant but buttercream and whipped I do well. Iam a quick learner and can pick up the fondant pretty quick if someone is willing to show me how. I am very will versed in customer service as I have been with acme for 28 years...........Please respond thankyou

5
★★★★★

this message is for rillings on southampton road...........are you still looking for a decorater? I work for acme as a decorater and I could use a change.............Iam not great with fondant but buttercream and whipped I do well. Iam a quick learner and can pick up the fondant pretty quick if someone is willing to show me how. I am very will versed in customer service as I have been with acme for 28 years...........Please respond thankyou

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Ordered a cake from Rillings last weekend for my husband's 35th birthday....it came out awesome! I called 10 days prior and told them what I wanted over the phone. When I went to pick it up it was better than I imagined. Since it was a sculpted cake it was made out of pound cake and had a strawberry filling. It tasted almost as good as it looked!! Needless to say my hubby loved it and all of our guests were very impressed! I will definitely order more cakes from Rillings in the future!

4
★★★★☆

Ordered a cake from Rillings last weekend for my husband's 35th birthday....it came out awesome! I called 10 days prior and told them what I wanted over the phone. When I went to pick it up it was better than I imagined. Since it was a sculpted cake it was made out of pound cake and had a strawberry filling. It tasted almost as good as it looked!! Needless to say my hubby loved it and all of our guests were very impressed! I will definitely order more cakes from Rillings in the future!

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I have been attempting to order my cake with these people for over 2 weeks, I've called over 10 times, the staff is rude, I got into an argument with the one girl, who say " oh well you keep calling, it aint my fault"
Im getting married in august, my deadline to order the cake is tomorrow, The lady Denise who takes the wedding order's never returns a phone call, and when she is there, they put you on hold for 10 minutes then get back on the phone and say " too bad shes with a customer right now, she'll have to call you back when she has time" DONT ORDER FROM THEM, THEY ARE ABSOLUTELY IGNORANT!!!! And untrustworthy too boot.

I called the bakery on street rd and they were nice as can be, no they are not the same people, but Street Road is where im taking my business, I hope the others go under bc of bad service.

1
★☆☆☆☆

I have been attempting to order my cake with these people for over 2 weeks, I've called over 10 times, the staff is rude, I got into an argument with the one girl, who say " oh well you keep calling, it aint my fault"
Im getting married in august, my deadline to order the cake is tomorrow, The lady Denise who takes the wedding order's never returns a phone call, and when she is there, they put you on hold for 10 minutes then get back on the phone and say " too bad shes with a customer right now, she'll have to call you back when she has time" DONT ORDER FROM THEM, THEY ARE ABSOLUTELY IGNORANT!!!! And untrustworthy too boot.

I called the bakery on street rd and they were nice as can be, no they are not the same people, but Street Road is where im taking my business, I hope the others go under bc of bad service.

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The items here are good but the service is bad! I purchased a cake for my mother's birthday - a half vanilla half chocolate layer cake (my mom loves chocolate cake and the vanilla was to appease others). What we received was a pound cake. Needless to say she was disappointed. I called the next day and reported the mistake. They refused to make good on their mistake saying that I actually got a more expensive cake. I explained that regardless, it was not what I had ordered and I won't be back. Apparently, customer satisfaction is not important to them, even when they make the mistake. There are many better bakeries - don't go here! P.S. I went to the one on Southampton Rd.

1
★☆☆☆☆

The items here are good but the service is bad! I purchased a cake for my mother's birthday - a half vanilla half chocolate layer cake (my mom loves chocolate cake and the vanilla was to appease others). What we received was a pound cake. Needless to say she was disappointed. I called the next day and reported the mistake. They refused to make good on their mistake saying that I actually got a more expensive cake. I explained that regardless, it was not what I had ordered and I won't be back. Apparently, customer satisfaction is not important to them, even when they make the mistake. There are many better bakeries - don't go here! P.S. I went to the one on Southampton Rd.

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Rillings Bakery - Southampton Road, Philadelphia, Pa.

It surprises me that someone thinks Rilling's help rude, I have purchased several cakes and have not found that to be the case. They have been busy but not rude Maybe they mean the one in Warminster. These are two entirely seperate bakeries. Owned and operated by different people. . This last time I bought three cakes (Philly store). A princess doll cake (pound cake), hockey cake (white) and a scooby doo cake (chocolate) These cakes were the hit of a triple birthday party. I brought in what my grandsons wanted on their cakes and what they wanted on their sisters' cake. All three cakes were delicious. I have been to other bakeries and Rilling's was much more willing to work with me on what was wanted. The 7, 4, and 1 year old were thrilled with their cakes. Thank you so much to Rillings.

5
★★★★★

Rillings Bakery - Southampton Road, Philadelphia, Pa.

It surprises me that someone thinks Rilling's help rude, I have purchased several cakes and have not found that to be the case. They have been busy but not rude Maybe they mean the one in Warminster. These are two entirely seperate bakeries. Owned and operated by different people. . This last time I bought three cakes (Philly store). A princess doll cake (pound cake), hockey cake (white) and a scooby doo cake (chocolate) These cakes were the hit of a triple birthday party. I brought in what my grandsons wanted on their cakes and what they wanted on their sisters' cake. All three cakes were delicious. I have been to other bakeries and Rilling's was much more willing to work with me on what was wanted. The 7, 4, and 1 year old were thrilled with their cakes. Thank you so much to Rillings.

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Please be cautious when poting comments about Rilling's...

There is one on Southampton Rd in Northeast Phila, and one on Street Rd in Warminster.

1
★☆☆☆☆

Please be cautious when poting comments about Rilling's...

There is one on Southampton Rd in Northeast Phila, and one on Street Rd in Warminster.

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I have to say I do agree with other reviews that the people who work here are NOT very friendly. I have dealt with Rillings a few times, one was for my sister-in-laws baby shower. The cake was very tasty and it was a pacifier and was really cute but again customer service not very nice. The other was for my wedding, they were so ignorant I didnt' even bother using them. I used the other Rillings on Street Road. I just went to this one again, (giving them another shot), now when I called I spoke with Dan who was GREAT! I went in and spoke with Denise, this was the same woman who was rude when I went for my wedding cake, she was very polite and helpful this time! However the woman working behind the counter wasn't very friendly AT ALL. My two year old was pikcing out cookies and when my husband told him to say thank you her reply was "yup", it was like we were bothering her. Hopefully Rillings will read up on these reviews and do some customer service training. I know we all have bad days but this seems to be an ongoing trend at this bakery. Whether or not the cake is good sometimes doesn't really matter it's the service.

3
★★★☆☆

I have to say I do agree with other reviews that the people who work here are NOT very friendly. I have dealt with Rillings a few times, one was for my sister-in-laws baby shower. The cake was very tasty and it was a pacifier and was really cute but again customer service not very nice. The other was for my wedding, they were so ignorant I didnt' even bother using them. I used the other Rillings on Street Road. I just went to this one again, (giving them another shot), now when I called I spoke with Dan who was GREAT! I went in and spoke with Denise, this was the same woman who was rude when I went for my wedding cake, she was very polite and helpful this time! However the woman working behind the counter wasn't very friendly AT ALL. My two year old was pikcing out cookies and when my husband told him to say thank you her reply was "yup", it was like we were bothering her. Hopefully Rillings will read up on these reviews and do some customer service training. I know we all have bad days but this seems to be an ongoing trend at this bakery. Whether or not the cake is good sometimes doesn't really matter it's the service.

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Went to Rillings to order birthday cakes for my kids Birthday, one which happens to fall on Easter this year and the other is the next day Easter Monday. I asked the lady at the counter the timeline in which they needed for ordering the cakes and other questions like how many people does this cake feed, how much is this cake etc...if they had a sign letting the customer know these questions no one would ask her! she was VERY RUDE! It was like I was bothering her or something. I felt like I was being rushed while I was there. I have purchased plenty of cakes in the past and probably will NEVER go there again because of her attitude and rude service.

1
★☆☆☆☆

Went to Rillings to order birthday cakes for my kids Birthday, one which happens to fall on Easter this year and the other is the next day Easter Monday. I asked the lady at the counter the timeline in which they needed for ordering the cakes and other questions like how many people does this cake feed, how much is this cake etc...if they had a sign letting the customer know these questions no one would ask her! she was VERY RUDE! It was like I was bothering her or something. I felt like I was being rushed while I was there. I have purchased plenty of cakes in the past and probably will NEVER go there again because of her attitude and rude service.

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1 out of 1 people found this review helpful.

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We recently bought our daughter's birthday cake there - it was delicious! All the kids loved the Princess castle theme - it was a huge hit - we plan to return for all of our bakery needs!

5
★★★★★

We recently bought our daughter's birthday cake there - it was delicious! All the kids loved the Princess castle theme - it was a huge hit - we plan to return for all of our bakery needs!

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2nd issue in the past few weeks first- I called 3x's to order a special cake nobody ever called back, I went to another bakery! second- went in to pick up a cake the person at the counter was rude and they made me feel like I was bothering them! I only went there because they are local but I really don't even like their cakes, they never seem fresh! I will not go back back EVER!

1
★☆☆☆☆

2nd issue in the past few weeks first- I called 3x's to order a special cake nobody ever called back, I went to another bakery! second- went in to pick up a cake the person at the counter was rude and they made me feel like I was bothering them! I only went there because they are local but I really don't even like their cakes, they never seem fresh! I will not go back back EVER!

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1 out of 1 people found this review helpful.

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I ordered a spongebob cake for my son's second birthday party from Rillings and it was phenominal. i ordered a vanilla cake with buttercream icing and it was delicious, everyone at the party loved the cake and i was asked by many of my guests where i bought the cake. they are a very good bakery and very friendly on top of it and are highly recommended, i will use them again in the future.

5
★★★★★

I ordered a spongebob cake for my son's second birthday party from Rillings and it was phenominal. i ordered a vanilla cake with buttercream icing and it was delicious, everyone at the party loved the cake and i was asked by many of my guests where i bought the cake. they are a very good bakery and very friendly on top of it and are highly recommended, i will use them again in the future.

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Rillings Cakes are Exceptional. They will never disappoint! Their creative designers can create any cake imaginable. Their boxer dog cake looked 100 times better than Cake Boss on TLC's boxer dog cake. My main picture is of a sweet pea baby shower cake Rillings made for my sisters baby shower. It was beautiful and yes they drew out that beautiful sweet pea baby and the cake was delicious. We usually go with pound cake because it melts in your mouth. But the mother to be was craving chocolate so we got half vanilla/choc and it was phenomenal! I highly recommend this bakery, they are very nice and make great cakes!

5
★★★★★

Rillings Cakes are Exceptional. They will never disappoint! Their creative designers can create any cake imaginable. Their boxer dog cake looked 100 times better than Cake Boss on TLC's boxer dog cake. My main picture is of a sweet pea baby shower cake Rillings made for my sisters baby shower. It was beautiful and yes they drew out that beautiful sweet pea baby and the cake was delicious. We usually go with pound cake because it melts in your mouth. But the mother to be was craving chocolate so we got half vanilla/choc and it was phenomenal! I highly recommend this bakery, they are very nice and make great cakes!

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1 out of 1 people found this review helpful.

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VERY GOOD BAKERY..
By cathy F
f.In the past i have always been completely satisfied by the product and customer service. I must admit that after reading the one review ,if i have never tried the bakery,I probably would not try them at all. I know better however!I I would add that the person who entered that review should go back to school and learn how to spell and how to compose a sentence. it was shameful.

4
★★★★☆

VERY GOOD BAKERY..
By cathy F
f.In the past i have always been completely satisfied by the product and customer service. I must admit that after reading the one review ,if i have never tried the bakery,I probably would not try them at all. I know better however!I I would add that the person who entered that review should go back to school and learn how to spell and how to compose a sentence. it was shameful.

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I just had my wedding on May 2nd' 09 and the cake was extremely beautiful!!! They did an excellent job on this cake and the chocolate chip flavor was favored by many guests at my reception!! Thank you so much Rillings!!!

4
★★★★☆

I just had my wedding on May 2nd' 09 and the cake was extremely beautiful!!! They did an excellent job on this cake and the chocolate chip flavor was favored by many guests at my reception!! Thank you so much Rillings!!!

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Rillings makes the best petit fours you'll ever dream of. Their cupcakes are giant and gorgeous. All birthday cakes for my family come from there. This is just the perfect family owned bakery for all occasions. Adorable Valentine's Day heart shaped goodies too. A FIND!

4
★★★★☆

Rillings makes the best petit fours you'll ever dream of. Their cupcakes are giant and gorgeous. All birthday cakes for my family come from there. This is just the perfect family owned bakery for all occasions. Adorable Valentine's Day heart shaped goodies too. A FIND!

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The baked goods that we have purchased at this store on multiple occasions have been delicious. We prefer their cakes to those provided by similar bakeries in the area. Store employees were very helpful with my orders.

5
★★★★★

The baked goods that we have purchased at this store on multiple occasions have been delicious. We prefer their cakes to those provided by similar bakeries in the area. Store employees were very helpful with my orders.

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I could have gotten a cake from the supermarket cheaper and probably tasted better. The cake was very costly and did look like anything different I couldn't get from the market

2
★★☆☆☆

I could have gotten a cake from the supermarket cheaper and probably tasted better. The cake was very costly and did look like anything different I couldn't get from the market

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I just got my wedding cake from them and they were SO Great! The service is very helpful! The cakes are to die for and the icing is EVEN better! I could not have asked for a better wedding cake. It was everything I dreamed of. I put all my trust into them for my big day and I was not let down at all!!!

5
★★★★★

I just got my wedding cake from them and they were SO Great! The service is very helpful! The cakes are to die for and the icing is EVEN better! I could not have asked for a better wedding cake. It was everything I dreamed of. I put all my trust into them for my big day and I was not let down at all!!!

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Rilling's has been around for years, but they have now perfected absolutely everything! Their Pound Cakes are probably the best in the city (sorry to offend the other 2nd's)! And get the buttercream icing-to die for!!!

You guys ROCK! Please get a website already!!! We need to see pictures of cakes that you offer and would make it easier to see what times you are opened!!

4
★★★★☆

Rilling's has been around for years, but they have now perfected absolutely everything! Their Pound Cakes are probably the best in the city (sorry to offend the other 2nd's)! And get the buttercream icing-to die for!!!

You guys ROCK! Please get a website already!!! We need to see pictures of cakes that you offer and would make it easier to see what times you are opened!!

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This bakery is one of the best ! There cakes and pastry's are so fresh and very tasty . they will do alot of custom cakes all you need to do is ask and they will come up with something great ! the prices are very reasonable. there is always a very long line and the parking lot is huge but always packed to the max, i do advise you to call your order in ahead of time so you can get in and out .
they do specalize in wedding cakes . they have several pictures to chose from. if you go try there chocolate iced chocolate donut . it is to die for !

5
★★★★★

This bakery is one of the best ! There cakes and pastry's are so fresh and very tasty . they will do alot of custom cakes all you need to do is ask and they will come up with something great ! the prices are very reasonable. there is always a very long line and the parking lot is huge but always packed to the max, i do advise you to call your order in ahead of time so you can get in and out .
they do specalize in wedding cakes . they have several pictures to chose from. if you go try there chocolate iced chocolate donut . it is to die for !

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I love rillings cakes for wedding and christenings or any other occassion. Their cakes are so moist and just melt in your mouth. Their icing is so sweet and tasty too. They custom made a cake for my friend in the shape of a beer can. They also have very good pastries and pies.

5
★★★★★

I love rillings cakes for wedding and christenings or any other occassion. Their cakes are so moist and just melt in your mouth. Their icing is so sweet and tasty too. They custom made a cake for my friend in the shape of a beer can. They also have very good pastries and pies.

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