Waterworks

★★★★☆

Sports & Recreation

Sports & Recreation
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We just finished dinner here and I must say- I am ok with the prices attached to your courses, what I'm not ok is, with the lack of presentation and bi-polar service. I normally take reviews with a grain of salt, but anyone that has great

3
★★★★★

We just finished dinner here and I must say- I am ok with the prices attached to your courses, what I'm not ok is, with the lack of presentation and bi-polar service. I normally take reviews with a grain of salt, but anyone that has great

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The Waterworks design showroom on Walnut Street closed it's doors - nearly overnight! Very sad.

(The reviews associated with dining are for the Waterworks RESTAURANT - not the bath design place.)

5
★★★★★

The Waterworks design showroom on Walnut Street closed it's doors - nearly overnight! Very sad.

(The reviews associated with dining are for the Waterworks RESTAURANT - not the bath design place.)

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Beautiful products for the bath, kitchen and home. The staff was always so nice. What a shame. George W.Bush should have his toenails pulled for screwing up the economy so badly.

2
★★★★★

Beautiful products for the bath, kitchen and home. The staff was always so nice. What a shame. George W.Bush should have his toenails pulled for screwing up the economy so badly.

Pros: Great customer service and beautiful products

Cons: closed almost overnight.

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Hubby and I had our 5th anniversary dinner there and loved it! The prices were very reasonable, and the service was superb. We mentioned it was our anniversary and they wrote Happy Anniversary on our dessert plate in chocolate sauce. It's the small things like that which make you remember a place! Wonderful view of the river and row houses too!

4
★★★★☆

Hubby and I had our 5th anniversary dinner there and loved it! The prices were very reasonable, and the service was superb. We mentioned it was our anniversary and they wrote Happy Anniversary on our dessert plate in chocolate sauce. It's the small things like that which make you remember a place! Wonderful view of the river and row houses too!

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Nice view, but unimpressive restaurant. The decor and look of the outside seating could be much better. The expensive water selection was a novelty, but not enticing. Food mediocre.

2
★★☆☆☆

Nice view, but unimpressive restaurant. The decor and look of the outside seating could be much better. The expensive water selection was a novelty, but not enticing. Food mediocre.

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Co-founded in 1978 by Barbara and Robert Sallick, Waterworks is based firmly upon a foundation and commitment to design excellence. Each product has a story to tell and is created through a unique collaboration involving designers, craftsmen, artisans and manufacturers. Highly regarded as a premier design resource, its exclusive designs now encompass bath and kitchen faucets, surfaces, bathtubs, washstands, accessories, home furnishings and more. Inspired by the rich history of the European bath, Waterworks has brought impeccable style and artisan quality craftsmanship to the American bathroom.

5
★★★★★

Co-founded in 1978 by Barbara and Robert Sallick, Waterworks is based firmly upon a foundation and commitment to design excellence. Each product has a story to tell and is created through a unique collaboration involving designers, craftsmen, artisans and manufacturers. Highly regarded as a premier design resource, its exclusive designs now encompass bath and kitchen faucets, surfaces, bathtubs, washstands, accessories, home furnishings and more. Inspired by the rich history of the European bath, Waterworks has brought impeccable style and artisan quality craftsmanship to the American bathroom.

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To celebrate a birthday, 8 of us went to the waterworks. The reservation was at 8:30pm and we were seated right away but it was all downhill from there. I had to speak to management on 6 different occasions throughout the meal. It took 30 minutes for our waiter to come to our table and greet us. Even longer to get 1 lousy roll and water. Throughout the entire dinner they only refilled teh water once and never replenished the bread. They neevr even came back to see if we wanted a second round of drinks. It took 2.5 hours for us to eventually get our entreees, which they messed up and double charged us. They tried to be accomodating and comped us 2 desserts for 8 people. That means like 1 bite each. The poor service, unprofessionalism of the entire staff (I had to ask the manager to attend to our table, but had to wait for him to stop making out with his girlfriend at the bar first) defintely RUINED our meal. IT became funny how PATEHTIC the service was and how they really do not understand customer service. The staff just completely ruins the dining experience.
Redeeming quality is the chef, although EXTREMELY slow, he does make a good dish.

0
★☆☆☆☆

To celebrate a birthday, 8 of us went to the waterworks. The reservation was at 8:30pm and we were seated right away but it was all downhill from there. I had to speak to management on 6 different occasions throughout the meal. It took 30 minutes for our waiter to come to our table and greet us. Even longer to get 1 lousy roll and water. Throughout the entire dinner they only refilled teh water once and never replenished the bread. They neevr even came back to see if we wanted a second round of drinks. It took 2.5 hours for us to eventually get our entreees, which they messed up and double charged us. They tried to be accomodating and comped us 2 desserts for 8 people. That means like 1 bite each. The poor service, unprofessionalism of the entire staff (I had to ask the manager to attend to our table, but had to wait for him to stop making out with his girlfriend at the bar first) defintely RUINED our meal. IT became funny how PATEHTIC the service was and how they really do not understand customer service. The staff just completely ruins the dining experience.
Redeeming quality is the chef, although EXTREMELY slow, he does make a good dish.

Pros: food and view

Cons: everything else but the food. Customer service, attention to detail, professionalism

 

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