Parsons Interstate Ford Inc

★★☆☆☆
  • 196 Walnut Bottom Rd

    Shippensburg, PA 17257

    Map & Directions
  • 717-532-8888

About Parsons Interstate Ford Inc

Categories
  • Auto Dealers
Details
  • Ford
Hours
M-Su 24hr
Special Offer
Call Today!
Emails
  • patricksmith@parsonsinterstateford.com
2.0 3
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Do not take your vehicle to Parsons for repairs! My car needed front brake pads and rotors and possibly a caliper and I didn't have the time to do it myself. They gave me a quote of $600.00 just for parts. This included a 6 month old caliper that in there opinion was bad. I decided just to get the front pads replaced because of this outrageous quote and still was shocked to see the bill. I was charged $122.35 for parts. The most expensive pads I can find for this car are no more than $50.00. Labor was $90.00. The overcharge for parts is unacceptable and the fact that it took 2 hours to replace 2 pads is mind blowing. If the way Parsons conducts business in the repair shop is any indication of how the business(if you can call it that) operates, then avoid this place at all costs.

1
★☆☆☆☆

Do not take your vehicle to Parsons for repairs! My car needed front brake pads and rotors and possibly a caliper and I didn't have the time to do it myself. They gave me a quote of $600.00 just for parts. This included a 6 month old caliper that in there opinion was bad. I decided just to get the front pads replaced because of this outrageous quote and still was shocked to see the bill. I was charged $122.35 for parts. The most expensive pads I can find for this car are no more than $50.00. Labor was $90.00. The overcharge for parts is unacceptable and the fact that it took 2 hours to replace 2 pads is mind blowing. If the way Parsons conducts business in the repair shop is any indication of how the business(if you can call it that) operates, then avoid this place at all costs.

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I have had nothing but awful customer service through here. I bought my vehicle September 2008, they recommended new tires in January 2009, bought the tires in July 2009. I have brought my vehicle back for oil changes since and nothing was wrong until inspection time (August 2010) and my vehicle doesn't pass inspection because my tires. So they put 1 new tire on my vehicle to pass inspection and gave me an alignment. As I drove out of the dealership, my car went right, so I went back to them and after 30 minutes of arguing with them they sent me to Shetrons to get an alignment. To find out my alignment was torqued out way too much front & rear. Now to find out I need new front rotors (isn't that part of the inspection process???) This place has never tried to help me with my issues towards them and neither has Ford. I am a very unhappy customer and I think Parsons is the worst dealership I have ever dealt with and I will taking my service to Family Ford in Carlisle until I no longer own a Ford.

1
★☆☆☆☆

I have had nothing but awful customer service through here. I bought my vehicle September 2008, they recommended new tires in January 2009, bought the tires in July 2009. I have brought my vehicle back for oil changes since and nothing was wrong until inspection time (August 2010) and my vehicle doesn't pass inspection because my tires. So they put 1 new tire on my vehicle to pass inspection and gave me an alignment. As I drove out of the dealership, my car went right, so I went back to them and after 30 minutes of arguing with them they sent me to Shetrons to get an alignment. To find out my alignment was torqued out way too much front & rear. Now to find out I need new front rotors (isn't that part of the inspection process???) This place has never tried to help me with my issues towards them and neither has Ford. I am a very unhappy customer and I think Parsons is the worst dealership I have ever dealt with and I will taking my service to Family Ford in Carlisle until I no longer own a Ford.

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Sales and service are important at Interstate Ford. Our family has purchased two vehicles from the dealership and both times they worked hard to find a vehicle and financing that fit our needs. They even let me take the vehicle home to try out before purchasing. There service department is also fair as far as a dealership goes. While not the cheapest in town, they have always been upfront and friendly. Appointments are readily available and repairs are done in a timely manner.

4
★★★★☆

Sales and service are important at Interstate Ford. Our family has purchased two vehicles from the dealership and both times they worked hard to find a vehicle and financing that fit our needs. They even let me take the vehicle home to try out before purchasing. There service department is also fair as far as a dealership goes. While not the cheapest in town, they have always been upfront and friendly. Appointments are readily available and repairs are done in a timely manner.

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Message from Parsons Interstate Ford Inc

We have a strong and committed sales staff with many years of experience satisfying our customers' needs in Cumberland County. Located in Shippensburg, Pennsylvania and neighbors to Harrisburg, Carlise, and Chambersburg we will help you find the right vehicle for your needs. Feel free to browse our inventory online, request more information about our vehicles, set up a test drive or inquire about our auto financing options ! Whether you are looking for a New Ford or a preowned car, Parsons Interstate Ford is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are located at 196 Walnut Bottom Road Shippensburg, PA. Just off Exit 29 on RT81. Or call us 717 ) 532-8888. We look forward to serving you! Website by Dealer.com Parsons Interstate Ford 196 Walnut Bottom Road, PA 17257 Shippensburg

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