Barnes & Noble

★★★★☆
  • 1901 Sproul Rd

    Broomall, PA 19008

    Cross street: at Reed Rd

    Map & Directions
  • 610-353-3255

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I have been shopping at Barnes & Noble in Broomall since they opened fifteen years ago. Surely their service has improved over the years. I would say within the last 5 years I've noticed a much more personable staff. I'm sure it has something to do with the management. I was curious about the customer Virginia F.'s comment about "getting no assistance." I'm pretty sure she was actually in the Borders only 3 miles away. They have the worst service and their store was messy. I'm sure their people are nice but they just don't go out of their way for you as I have experienced in my Barnes & Noble. In fact, I stood behind a customer within the last week (as I shop there weekly) who didn't know what store she was in. She was trying to use a Borders gift card. It was probably that woman. Well, I was certainly NOT impressed with her.

5
★★★★★

I have been shopping at Barnes & Noble in Broomall since they opened fifteen years ago. Surely their service has improved over the years. I would say within the last 5 years I've noticed a much more personable staff. I'm sure it has something to do with the management. I was curious about the customer Virginia F.'s comment about "getting no assistance." I'm pretty sure she was actually in the Borders only 3 miles away. They have the worst service and their store was messy. I'm sure their people are nice but they just don't go out of their way for you as I have experienced in my Barnes & Noble. In fact, I stood behind a customer within the last week (as I shop there weekly) who didn't know what store she was in. She was trying to use a Borders gift card. It was probably that woman. Well, I was certainly NOT impressed with her.

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I have been there to purchase books a few times, and I wasn't impressed. They gave no assistance or service.
They also were not near as friendly as they should be.
They are in a fairly richer section and the prices show that.
If they don't have the book you want they can order it.
We have several other book stores in the area that I would prefer. Such as borders. They give a much friendlier atmosphere and you can sit and read, all day if you want to, and then purchase the book or put it back.
Very nice to there customers.

PROS: big selection of all kinds of books
CONS: also, big price for most of there books.

4
★★★★☆

I have been there to purchase books a few times, and I wasn't impressed. They gave no assistance or service.
They also were not near as friendly as they should be.
They are in a fairly richer section and the prices show that.
If they don't have the book you want they can order it.
We have several other book stores in the area that I would prefer. Such as borders. They give a much friendlier atmosphere and you can sit and read, all day if you want to, and then purchase the book or put it back.
Very nice to there customers.

PROS: big selection of all kinds of books
CONS: also, big price for most of there books.

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For being a small store they have a pretty nice selection. Very clean and very bright, it is a nice place to look for a book. Has many other nice stores in the shopping center which makes it that much more attractive.

PROS: Great selection for a small store.
CONS:

4
★★★★☆

For being a small store they have a pretty nice selection. Very clean and very bright, it is a nice place to look for a book. Has many other nice stores in the shopping center which makes it that much more attractive.

PROS: Great selection for a small store.
CONS:

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1 out of 1 people found this review helpful.

Editorial from

In Short
Established in 1873 and still thriving, this mainstream bookseller boasts almost 600 locations and does brisk online business as well. Ubiquitous and well organized, Barnes & Noble arranges its huge book selection in 22…

 

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