Four Seasons Dry Cleaners

★★★☆☆
  • 1716 Murray Ave

    Pittsburgh, PA 15217

    Map & Directions
  • 412-420-5075

About Four Seasons Dry Cleaners

Hours
Mon-Fri 7:30am-7pm, Sat 9am-5pm

Personal Services

Personal Services
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I have had great experiences every time I've been there. The tailor has been able to do alterations on coats that others in the city have not been able to mend (a duck canvas coat), as well as deliver on-time. Additionally, they have twice

3
★★★★★

I have had great experiences every time I've been there. The tailor has been able to do alterations on coats that others in the city have not been able to mend (a duck canvas coat), as well as deliver on-time. Additionally, they have twice

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Upon the purchase of a Burberry trench coat (worth $1500), I took the time to search for a reputable dry cleaner. Four Seasons was expensive, but their claim was that they specialized in high-end dry cleaning, even noting several top names, including Burberry.

With a staff person, we went over where there were a few ink stains (the coat was a consignment find), and all buttons, openings, flaps, etc. The bill came to $30, and I was charged for each individual belt and the jacket lining separately.

I returned to pick up the coat, and one of the prominent front buttons was cracked and half missing. Waiting for an explanation as to what we both saw, I received none. When I asked as to why the button was cracked, I was directed to a small sign stating that they weren't responsible for missing or cracked buttons. I argued that we'd gone over the coat together, nothing was cracked or missing initially, that it was caused in the process. Again I was directed to the small sign, this time I was offered that they could "repair the button" by using a extra button on the jacket that was hidden - but they didn't offer to fix their own mistake for free. Infuriated, I left.

In summary, Four Seasons does not stand by their work, nor do they take responsibility for their mistakes. They are not a high quality dry cleaners, merely an elegant storefront. Take your business to a local dry cleaners that does a better job - the one I found is the New Oakland Tailor on Meyran Ave in Oakland.

1
★☆☆☆☆

Upon the purchase of a Burberry trench coat (worth $1500), I took the time to search for a reputable dry cleaner. Four Seasons was expensive, but their claim was that they specialized in high-end dry cleaning, even noting several top names, including Burberry.

With a staff person, we went over where there were a few ink stains (the coat was a consignment find), and all buttons, openings, flaps, etc. The bill came to $30, and I was charged for each individual belt and the jacket lining separately.

I returned to pick up the coat, and one of the prominent front buttons was cracked and half missing. Waiting for an explanation as to what we both saw, I received none. When I asked as to why the button was cracked, I was directed to a small sign stating that they weren't responsible for missing or cracked buttons. I argued that we'd gone over the coat together, nothing was cracked or missing initially, that it was caused in the process. Again I was directed to the small sign, this time I was offered that they could "repair the button" by using a extra button on the jacket that was hidden - but they didn't offer to fix their own mistake for free. Infuriated, I left.

In summary, Four Seasons does not stand by their work, nor do they take responsibility for their mistakes. They are not a high quality dry cleaners, merely an elegant storefront. Take your business to a local dry cleaners that does a better job - the one I found is the New Oakland Tailor on Meyran Ave in Oakland.

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.

Upon the purchase of a Burberry trench coat (worth $1500), I took the time to search for a reputable dry cleaner. Four Seasons was expensive, but their claim was that they specialized in high-end dry cleaning, even noting several top names, including Burberry.

With a staff person, we went over where there were a few ink stains (the coat was a consignment find), and all buttons, openings, flaps, etc. The bill came to $30, and I was charged for each individual belt and the jacket lining separately.

I returned to pick up the coat, and one of the prominent front buttons was cracked and half missing. Waiting for an explanation as to what we both saw, I received none. When I asked as to why the button was cracked, I was directed to a small sign stating that they wern't responsible for missing or cracked buttons. I argued that we'd gone over the coat together, nothing was cracked or missing initially, that it was caused in the process. Again I was directed to the small sign, this time I was offered that they could "repair the button" by using a extra button on the jacket that was hidden - but they didn't offer to fix their own mistake for free. Infuriated, I left.

In summary, Four Seasons does not stand by their work, nor do they take responsibility for their mistakes. They are not a high quality dry cleaners, merely an elegant storefront. Take your business to a local dry cleaners that does a better job - the one I found is the New Oakland Tailor on Meyran Ave in Oakland.

0
★☆☆☆☆

Upon the purchase of a Burberry trench coat (worth $1500), I took the time to search for a reputable dry cleaner. Four Seasons was expensive, but their claim was that they specialized in high-end dry cleaning, even noting several top names, including Burberry.

With a staff person, we went over where there were a few ink stains (the coat was a consignment find), and all buttons, openings, flaps, etc. The bill came to $30, and I was charged for each individual belt and the jacket lining separately.

I returned to pick up the coat, and one of the prominent front buttons was cracked and half missing. Waiting for an explanation as to what we both saw, I received none. When I asked as to why the button was cracked, I was directed to a small sign stating that they wern't responsible for missing or cracked buttons. I argued that we'd gone over the coat together, nothing was cracked or missing initially, that it was caused in the process. Again I was directed to the small sign, this time I was offered that they could "repair the button" by using a extra button on the jacket that was hidden - but they didn't offer to fix their own mistake for free. Infuriated, I left.

In summary, Four Seasons does not stand by their work, nor do they take responsibility for their mistakes. They are not a high quality dry cleaners, merely an elegant storefront. Take your business to a local dry cleaners that does a better job - the one I found is the New Oakland Tailor on Meyran Ave in Oakland.

Cons: awful service, awful workmanship, very expensive

 

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