Capitol Rent-A-Tux

★☆☆☆☆
  • 4900 Carlisle Pike Ste 110 HAMPDEN CENTER

    Mechanicsburg, PA 17050

    Map & Directions
  • 717-761-5420

About Capitol Rent-A-Tux

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This is my unbiased feedback based solely on my experience with Rent-A-Tux in Mechanicsburg, PA in Sept 2007. Absolutely the worst experience that can only be described as a fiasco. If I had to do an after-action report and only describe my lessons learned, here they are:

1. Forget the initial fitting. Email or call them with your measurements. All the initial measurements were either too large or too small!
2. In case you forget #1, insist on a jacket with sleeves that reaches your hands. Otherwise, the Herman Munster look is in.
3. Be sure to insist upfront on clean clothes only. If it reeks of BO and has numerous small hairs, it is probably not clean.
4. Forget the shoes, especially if you have wide feet, and save $40. Use that money to buy high gloss wide shoes at a discount store instead.
5. Refuse to pay until AFTER you have had your final fitting and are completely satisfied!
6. Avoid Rent-A-Tux and go somewhere else!!!

1
★☆☆☆☆

This is my unbiased feedback based solely on my experience with Rent-A-Tux in Mechanicsburg, PA in Sept 2007. Absolutely the worst experience that can only be described as a fiasco. If I had to do an after-action report and only describe my lessons learned, here they are:

1. Forget the initial fitting. Email or call them with your measurements. All the initial measurements were either too large or too small!
2. In case you forget #1, insist on a jacket with sleeves that reaches your hands. Otherwise, the Herman Munster look is in.
3. Be sure to insist upfront on clean clothes only. If it reeks of BO and has numerous small hairs, it is probably not clean.
4. Forget the shoes, especially if you have wide feet, and save $40. Use that money to buy high gloss wide shoes at a discount store instead.
5. Refuse to pay until AFTER you have had your final fitting and are completely satisfied!
6. Avoid Rent-A-Tux and go somewhere else!!!

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Business Response:

Manager of Capitol Rent A Tux Mr S. from the initial fitting felt he knew more than the 45-year plus experienced staff. Trying to advise him on the proper formalwear look could not be accomplished. He did not receive a dirty shirt as stated; all of our attire is freshly cleaned and pressed by a local dry cleaner, however we did change shirts for him as he requested. He did not say in his review that at his final fitting we filled his every request and he left stating he was satisfied. A survey of Central Pennsylvania Tuxedo services, found Capitol Rent a Tux as having excellent customer service.

Message from Capitol Rent-A-Tux

Consider this before you rent or purchase your tuxedos ...

There is a difference between tuxedo shops!

"THE DIFFERENCE"

On the surface it would seem that all Tuxedo Shops offer the same styles and hence the same service. This is definitely not the case. Most tuxedo shops carry only a few samples and have their tuxedos sent in from a remote production warehouse.

We carry our tuxedos right here in the store, and do all our alterations here as well.



What do these differences mean to you? At other stores you do not get to see the actual suits you are renting. The samples are often new never worn garments that do not represent what you will get for your rental. At Capitol Rent A Tux you get to try on the actual garments you will rent, in the actual size you wear.

At most stores you have no idea if the garments will arrive for final fitting as scheduled. Since the garments are stocked in the store, we have them freshly cleaned, pressed and ready for you usually 2 days before your date of use, as early as 3 PM.

Letβ??s face it, mistakes do sometimes happen, people do gain or lose weight, or change their mind on an accessory color. Since we carry almost everything in stock, there is no need for a correction to be shipped in from a distant warehouse. Changes or adjustments are no problem; these can usually be made while you wait.

Many tuxedo shops are chain operations with employees who are here today and gone tomorrow. This store is owner operated, with employees who have years experience in the business.

Market Surveys show Capitol Rent A Tux to have consistently lower prices and the best customer service in Central Pennsylvania.

For the most important day in your life why trust anyone else?

More about Capitol Rent-A-Tux

Rental and Sales of Tuxedos and matching accessories. WE can accommodate all events; Military Weddings, Bar or Bah Mitzvahs, Quinceaneras, Proms, Homecomings, Senior Pictures, Sorority, Fraternity, Inaugurations Balls, plus Charity and Corporate Events.

 

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