Pep Boys Auto Parts & Service

★★★☆☆
  • 2298 Ritner St

    Philadelphia, PA 19145

    Map & Directions
  • 215-336-7180

About Pep Boys Auto Parts & Service

Categories
  • Automotive Repair
  • Car Batteries
  • Tires
  • Oil Changes
  • Smog Testing
Hours
M-Sa 7:30am-8pm, Su 9am-6pm
Emails
  • contactus@pepboys.com
Payment Options
  • American Express
  • Apple Pay
  • Cash
  • Check
  • Diners Club
  • Discover
  • MasterCard
  • Visa
Brands
  • AC Delco
  • Actron
  • AllTrade
  • ArmorAll
  • Autolite
  • Bayco
  • BF Goodrich
  • Black & Decker
  • Black Magic
  • Bosch
  • Castrol
  • Champion
  • Chevron
  • Coleman
  • Continental
  • Cooper
  • CRC
  • Dayco
  • DeWalt
  • Eagle One
  • Fram
  • Goodyear
  • Gumout
  • Gunk
  • Hankook
  • Haynes
  • K&N
  • Kawasaki
  • Lucas
  • Meguiars
  • Michelin
  • Mobil
  • Monroe
  • Mothers
  • NGK
  • OTC
  • Peak
  • Pennzoil
  • Philips
  • Powerbuilt
  • Purolator
  • Quaker State
  • RainX
  • Schumacher
  • Snap-on
  • STP
  • Surf City Garage
  • Turtle Wax
  • Valvoline
  • Walker
Services
  • Alignments
  • Alternators
  • Batteries
  • Brakes
  • Clutch Replacement
  • Engine Repair
  • Exhaust
  • Fluid Exchanges
  • Heating & Cooling
  • Manufacturer’s Scheduled Maintenance
  • Oil Changes
  • Seasonal Prep Packages
  • Starters
  • State Inspections (by location)
  • Steering and Suspension
  • Tires
  • Tune-Ups + FREE Services: Battery Installation
  • Battery Test
  • Windshield Wiper Replacement

Automotive

Automotive
More choices in Philadelphia:
Resultset_next

Universal Auto Repair, Inc

447 Rhawn St Philadelphia, PA

Resultset_next

Mayfair Tire & Service Center, Inc

6740 Frankford Ave Philadelphia, MO

Brakes & Tire Services
Engine Performance
Oil Changes & Batteries
Shocks & Struts
Alignments

Brake Repair Services

If your brakes squeal or grind, grab causing jerky stops or your warning light flashes it may be time for a free* brake system inspection. Pep Boys offers brake service packages starting as low as $129.99 per front or rear brake service ($99.99 after mail-in rebate).

    Tire Services

      3.3333 6
      Hi! Sign in to let us know how Pep Boys Auto Parts & Service was?
      Write a Review
      .

      excellent service from pep boys. i will definitely come once again here

      4
      ★★★★☆

      excellent service from pep boys. i will definitely come once again here

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      .

      unbelievable service. great keep it up guys

      3
      ★★★★★

      unbelievable service. great keep it up guys

      .

      Brought car in for a flat tire - either repair or replace a tire. Right away they said that it had to be replaced. When it was written up and they had replaced the tire, it contained 2 charges - for repair and replacement...\r\n\r\nThen brought it in for overheating and left for the next day. The car was overheating when I drove one mile, yet they told me that the car does not overheat and there is nothing wrong with it. Told them it would have to be driven to determine that. Then they found what was wrong and promised to repair the same day. When I called them at 6:30 pm, I was told that it will be done. I took my infant son and went there. Not ready yet, but will be before closing. Then right before closing they told me that they will not have it afterall. Now I have to get home in dark without a car with an infant through a bad area. Great!

      0
      ★☆☆☆☆

      Brought car in for a flat tire - either repair or replace a tire. Right away they said that it had to be replaced. When it was written up and they had replaced the tire, it contained 2 charges - for repair and replacement...\r\n\r\nThen brought it in for overheating and left for the next day. The car was overheating when I drove one mile, yet they told me that the car does not overheat and there is nothing wrong with it. Told them it would have to be driven to determine that. Then they found what was wrong and promised to repair the same day. When I called them at 6:30 pm, I was told that it will be done. I took my infant son and went there. Not ready yet, but will be before closing. Then right before closing they told me that they will not have it afterall. Now I have to get home in dark without a car with an infant through a bad area. Great!

      Cons: charge for service not needed, lie about when will be done

      .

      First, I had been bringing my cars to this Pep Boys for about 2 years and and in addition to a major lack of respect especially from Victor the service manager, they also are not very careful. Last December I brought my car to have an oil change and not only did they not replace the oil cap but also forgot to replace the oil drain plug. Luckily, my father noticed oil leaking from my car not long after and when I opened the hood I discovered oil all over my engine. When a brought the car to a true auto mechanic he also noted the missing oil drain plug. My car seems to be fine but I just can't be sure how much damage was done. Needless to say I will never bring car to this Pep Boys again.

      1
      ★☆☆☆☆

      First, I had been bringing my cars to this Pep Boys for about 2 years and and in addition to a major lack of respect especially from Victor the service manager, they also are not very careful. Last December I brought my car to have an oil change and not only did they not replace the oil cap but also forgot to replace the oil drain plug. Luckily, my father noticed oil leaking from my car not long after and when I opened the hood I discovered oil all over my engine. When a brought the car to a true auto mechanic he also noted the missing oil drain plug. My car seems to be fine but I just can't be sure how much damage was done. Needless to say I will never bring car to this Pep Boys again.

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      Business Response:

      Hi John, Thank you for writing about the service you experienced. We are committed to providing you the best auto care services, and we greatly appreciate your feedback. Please send us an email at Pep.Boys.reviews@gmail.com so that we can make it right. -- Thanks, Chris
      .

      This location is wonderful. The staff here is very available to help if you can't find what your looking for. They are very quick with oil changes, and fluid checks.

      PROS: nice people
      CONS:

      4
      ★★★★☆

      This location is wonderful. The staff here is very available to help if you can't find what your looking for. They are very quick with oil changes, and fluid checks.

      PROS: nice people
      CONS:

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      .

      Everytime I come to this location, everything goes very smoothly for the most part. The staff is knowledeable and I always feel as though I am not getting ripped off. I would definitly recommend this location to anyone looking for oil changes or car repair work done!

      4
      ★★★★☆

      Everytime I come to this location, everything goes very smoothly for the most part. The staff is knowledeable and I always feel as though I am not getting ripped off. I would definitly recommend this location to anyone looking for oil changes or car repair work done!

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      Message from Pep Boys Auto Parts & Service

       

      Wait, you're the expert.

      If you've been to or used Pep Boys Auto Parts & Service, leave a review.

      It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



      Write a Review