Rsr Technical Training

★★★☆☆
  • 107 N 2ND Ave

    Elizabeth, PA 15037

    Map & Directions
  • 412-384-4993

Computer & Internet Services

Computer & Internet Services
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2.5 2
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Had my computer for almost 2 months. They replaced my motherboard and it was not seated correctly. When i called to get my computer back and take it else where, i had to wait 20 minutes for them to find the parts to the computer, my side panel was on another computer and was not able to find my motherboard. I took the computer to someone else and within a day had the motherboard installed correctly. Realized after the fact that they did not give me back my IDE cables and was missing 2 fans and an air duct.
When she contacted them they told her that "the computer does not have fans". This is what the inside of my computer should look like. http://support.gateway.com/s/CASES/WME1T493-001/WME1T493-001iv.shtml. She then told him that i should get a refund of the $40 labor charge that they charged me and they said "you have to be joking right" Then he hung up on her.(Very Professional)(He didn't like having someone with more knowledge then him confronting him)
So i paid Rsr $40 to have my computer sit in there building for almost 2 months, lost and stole the parts (IDE cables, 2 fans and air duct)
Good Luck if you go to them.
Will be filing a report to the BBB and the PA BUREAU OF CONSUMER AFFAIRS
NOT RECOMMENED..

1
★☆☆☆☆

Had my computer for almost 2 months. They replaced my motherboard and it was not seated correctly. When i called to get my computer back and take it else where, i had to wait 20 minutes for them to find the parts to the computer, my side panel was on another computer and was not able to find my motherboard. I took the computer to someone else and within a day had the motherboard installed correctly. Realized after the fact that they did not give me back my IDE cables and was missing 2 fans and an air duct.
When she contacted them they told her that "the computer does not have fans". This is what the inside of my computer should look like. http://support.gateway.com/s/CASES/WME1T493-001/WME1T493-001iv.shtml. She then told him that i should get a refund of the $40 labor charge that they charged me and they said "you have to be joking right" Then he hung up on her.(Very Professional)(He didn't like having someone with more knowledge then him confronting him)
So i paid Rsr $40 to have my computer sit in there building for almost 2 months, lost and stole the parts (IDE cables, 2 fans and air duct)
Good Luck if you go to them.
Will be filing a report to the BBB and the PA BUREAU OF CONSUMER AFFAIRS
NOT RECOMMENED..

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We had the hard drive crash in our computer last month. Everywhere we turned companies wanted 100 bucks just to look at it. RSR charges only 25 to do a diagnostic & then before they do anything to it they call & talk to you like a human being, not a fly on the wall. We got our computer back in full working order with a few extra programs on it for virus scan & spyware removal.

PROS: Locally owned, convient hours, friendly people
CONS: no real parking to unload the computers, small inventory

4
★★★★☆

We had the hard drive crash in our computer last month. Everywhere we turned companies wanted 100 bucks just to look at it. RSR charges only 25 to do a diagnostic & then before they do anything to it they call & talk to you like a human being, not a fly on the wall. We got our computer back in full working order with a few extra programs on it for virus scan & spyware removal.

PROS: Locally owned, convient hours, friendly people
CONS: no real parking to unload the computers, small inventory

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Message from Rsr Technical Training

We truly do put the personal into personal computers. Let our knowledgable staff help you with fixing your computer right the first time. We have the best success rate with data recovery than anyone in the Pittsburgh and at the lowest prices.

More about Rsr Technical Training

Computer repair, data recovery, onsite training,

 

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