Picture People

★★★☆☆
  • 100 Logan Valley Mall

    Altoona, PA 16602

    Map & Directions
  • 814-941-2125

About Picture People

Hours
Mon. - Sat. 10am - 9pm;Sun. 12am - 6pm

Personal Services

Personal Services
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If good customer relations without a hassel is what you look for in a business, this is not the place to find it. I purchased a gift card over the phone at this location 7/09. When my friend tried to redeem the gift, she was told no such gift exsisted. After verifiying the charge on my bank card, I called and spoke to Veronica Scott (Manager). This person was extreamily rude, talking over me and initally implying that I was lying about my purchase. When she was finally able to verify the transaction, she told me I had until the end of the week to pick the card up or if would be void. After calling the hotline and having mulitple conversations I was able to get a refund. It's frustrating that I had to waste my time to resolve what should have never been an issue.

1
★☆☆☆☆

If good customer relations without a hassel is what you look for in a business, this is not the place to find it. I purchased a gift card over the phone at this location 7/09. When my friend tried to redeem the gift, she was told no such gift exsisted. After verifiying the charge on my bank card, I called and spoke to Veronica Scott (Manager). This person was extreamily rude, talking over me and initally implying that I was lying about my purchase. When she was finally able to verify the transaction, she told me I had until the end of the week to pick the card up or if would be void. After calling the hotline and having mulitple conversations I was able to get a refund. It's frustrating that I had to waste my time to resolve what should have never been an issue.

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My grandson, Shane, is autistic and nonverbal. Today, Tarynn (photographer) and Courtney (sales) worked very hard to get smiles from Shane. The pictures turned out great thanks to these two hard-working young ladies. I really appreciate their efforts.

5
★★★★★

My grandson, Shane, is autistic and nonverbal. Today, Tarynn (photographer) and Courtney (sales) worked very hard to get smiles from Shane. The pictures turned out great thanks to these two hard-working young ladies. I really appreciate their efforts.

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These people are not serious about service. They are so disorganized and do not know how to take photos other than little smiling kids. When they took my passport photos, the photos were so bad, even they did not know what to do, and left me standing in the crowd after wasting three hours of my day. I waited until I walked out because the manager could not come out to show me the mess they had made.

I had to go some where else to have a photo taken after they kept me waiting for three hours.
No one has since called to apologize for their poor service and poor customer relations problem.

1
★☆☆☆☆

These people are not serious about service. They are so disorganized and do not know how to take photos other than little smiling kids. When they took my passport photos, the photos were so bad, even they did not know what to do, and left me standing in the crowd after wasting three hours of my day. I waited until I walked out because the manager could not come out to show me the mess they had made.

I had to go some where else to have a photo taken after they kept me waiting for three hours.
No one has since called to apologize for their poor service and poor customer relations problem.

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I have never went to the picture place. I would like to fiond out about them. We are very interested in taking our child there. We hace heard it ws a great place.

4
★★★★☆

I have never went to the picture place. I would like to fiond out about them. We are very interested in taking our child there. We hace heard it ws a great place.

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The Picture People is a great place to go to, to get pictures. They have them ready with in an hour. There prices just with up though and are $18 a sheet. They have all kinds of props for kids and take great photos. There Photographers are very helpful and offer great service

PROS: Pictures ready with in an hour
CONS:

3
★★★☆☆

The Picture People is a great place to go to, to get pictures. They have them ready with in an hour. There prices just with up though and are $18 a sheet. They have all kinds of props for kids and take great photos. There Photographers are very helpful and offer great service

PROS: Pictures ready with in an hour
CONS:

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Since my daughter was born, I have been taking her to get her pictures taken every month until she was one, this past January.
I moved up from Baltimore, Md and still stayed with the picture people because that is what I had when I was down there and I loved them.
When I first starting taking my daughter out here, the pictures were nice but not as good quality as in Baltimore.
Then, the staff at this one, even the managers, are rude and abrasive towards people and don't try to listen to your comments about how your daughter doesn't like certain things and they could make her cry.
I had one guy take my daughter's picture when she was under 6 months and he had her sitting up in a wooden chair by herself, just waiting for her to fall over. I kept telling him she could not sit there by herself and I didn't want her pictre taken that way.
Needless to say, since i had complained about him my other pictures, when I would get them done there (I had a membership to get free pictures) were just horrible.
I wouldn't recommend this Picture People.

2
★★☆☆☆

Since my daughter was born, I have been taking her to get her pictures taken every month until she was one, this past January.
I moved up from Baltimore, Md and still stayed with the picture people because that is what I had when I was down there and I loved them.
When I first starting taking my daughter out here, the pictures were nice but not as good quality as in Baltimore.
Then, the staff at this one, even the managers, are rude and abrasive towards people and don't try to listen to your comments about how your daughter doesn't like certain things and they could make her cry.
I had one guy take my daughter's picture when she was under 6 months and he had her sitting up in a wooden chair by herself, just waiting for her to fall over. I kept telling him she could not sit there by herself and I didn't want her pictre taken that way.
Needless to say, since i had complained about him my other pictures, when I would get them done there (I had a membership to get free pictures) were just horrible.
I wouldn't recommend this Picture People.

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