Master Muffler & Brakes

★★★★☆
  • 1415 West St

    Homestead, PA 15120

    Map & Directions
  • 412-462-4544

About Master Muffler & Brakes

Details
Hours
Mon-Fri 7am-4pm

Automotive

Automotive
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ABSOLUTELY HORRIBLE CUSTOMER SERVICE... owner is extremely rude... I was and hour late at 11am to get an o2 sensor replaced (20 minute job) and he said can't do it today cos he wants to leave early... wtf kind of customer service is

3
★★★★★

ABSOLUTELY HORRIBLE CUSTOMER SERVICE... owner is extremely rude... I was and hour late at 11am to get an o2 sensor replaced (20 minute job) and he said can't do it today cos he wants to leave early... wtf kind of customer service is

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Owner is a very abrasive argumentative individual who obviously must have all the business in the world to not worry about violating state laws. Refused to reinspect my vehicle after I decided not to be price gouged by him, got a quote elsewhere for less than 1/4 of what he was going to charge for parts and labor. After collecting the vehicle he then has the unmitigated gall to call me and tell me never to bring the car back? Fine. Pretty sure the PA state inspection comission will have something to say about that!

1
★☆☆☆☆

Owner is a very abrasive argumentative individual who obviously must have all the business in the world to not worry about violating state laws. Refused to reinspect my vehicle after I decided not to be price gouged by him, got a quote elsewhere for less than 1/4 of what he was going to charge for parts and labor. After collecting the vehicle he then has the unmitigated gall to call me and tell me never to bring the car back? Fine. Pretty sure the PA state inspection comission will have something to say about that!

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I agree with all of the other reviews. The owner is kind of abrasive. But he tells you the truth, and his prices are more than fair! I will gladly put up with his "attitude" since honest, fair-priced auto mechanics are not common.

3
★★★★★

I agree with all of the other reviews. The owner is kind of abrasive. But he tells you the truth, and his prices are more than fair! I will gladly put up with his "attitude" since honest, fair-priced auto mechanics are not common.

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Needed a flex exhaust pipe for 1999 Camry. The part alone anywhere else was $ 225 - 260. These guys charged $ 170. installed. No nonsense, no BS. Dropped it off in the morning, done by noon. State inspection for me also. Best pricing

3
★★★★★

Needed a flex exhaust pipe for 1999 Camry. The part alone anywhere else was $ 225 - 260. These guys charged $ 170. installed. No nonsense, no BS. Dropped it off in the morning, done by noon. State inspection for me also. Best pricing

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Master Muffler ranks among the best mechanics in the Pittsburgh area. They tell you what you need upfront, quote you a fair price, then rely on you to make a fast decision on whether you want the work done, or not. Their success is based on the quality of their work, not their ability to make customers feel good about themselves.

Customers can expect sarcasm if they ask questions that they could answer themselves. (This is true anywhere!) For example, anyone that is partially educated (public school, 4th grade) can safely assume that ANY garage is going to be open only during regular business hours, Monday through Friday. For those of you who are at home during those times holding out for a management position, that means 8:00am to 4:30pm.

One can also safely assume that NO good mechanic will be open when it's dark outside, or on any U.S. holiday.

Request the hours of a doctor's office, not a mechanic. Use your head.

All you have to tell Master Muffler is what your expectations are, whether morning or afternoon is better for you, they'll tell you whether or not that works. Don't tell them your life's story. They don't care how you feel, they care whether your car is safe as you are carelessly risking the lives of those around you as you drive like an idiot.

I have never had a problem dealing with Master Muffler. I have had annual inspections/emissions done there for over a decade. Their inspections are very detailed. Your car should be safe, they make sure it is. Their experience with exhaust systems is unmatched. They also provide excellent brake work, suspension solutions, and drive train maintenance. You can pay more by going somewhere that uses George Foreman as a pitchman, but you will get better quality at Master Muffler.

Again, Master Muffler prices are very fair.

Anyone that has had "problems" dealing with Master Muffler should check themselves before pointing the finger. You can expect unreasonable responses if you ask unreasonable questions.

Master Muffler is a business where the employees are fixing what you did to your car. They do a brisk business because they know all the details about your car that you don't.

If you need your hand held, go to your mother. If you need your emotions straightened out, go to a shrink. If you need your car maintained through meticulous attention to detail, go to Master Muffler.

2
★★★★★

Master Muffler ranks among the best mechanics in the Pittsburgh area. They tell you what you need upfront, quote you a fair price, then rely on you to make a fast decision on whether you want the work done, or not. Their success is based on the quality of their work, not their ability to make customers feel good about themselves.

Customers can expect sarcasm if they ask questions that they could answer themselves. (This is true anywhere!) For example, anyone that is partially educated (public school, 4th grade) can safely assume that ANY garage is going to be open only during regular business hours, Monday through Friday. For those of you who are at home during those times holding out for a management position, that means 8:00am to 4:30pm.

One can also safely assume that NO good mechanic will be open when it's dark outside, or on any U.S. holiday.

Request the hours of a doctor's office, not a mechanic. Use your head.

All you have to tell Master Muffler is what your expectations are, whether morning or afternoon is better for you, they'll tell you whether or not that works. Don't tell them your life's story. They don't care how you feel, they care whether your car is safe as you are carelessly risking the lives of those around you as you drive like an idiot.

I have never had a problem dealing with Master Muffler. I have had annual inspections/emissions done there for over a decade. Their inspections are very detailed. Your car should be safe, they make sure it is. Their experience with exhaust systems is unmatched. They also provide excellent brake work, suspension solutions, and drive train maintenance. You can pay more by going somewhere that uses George Foreman as a pitchman, but you will get better quality at Master Muffler.

Again, Master Muffler prices are very fair.

Anyone that has had "problems" dealing with Master Muffler should check themselves before pointing the finger. You can expect unreasonable responses if you ask unreasonable questions.

Master Muffler is a business where the employees are fixing what you did to your car. They do a brisk business because they know all the details about your car that you don't.

If you need your hand held, go to your mother. If you need your emotions straightened out, go to a shrink. If you need your car maintained through meticulous attention to detail, go to Master Muffler.

.

I called to make an appointment and the guy was just RUDE!!! He was actually yelling at me on the phone when all I asked were his hours! I have never and will never take my buisness there!!!

0
★☆☆☆☆

I called to make an appointment and the guy was just RUDE!!! He was actually yelling at me on the phone when all I asked were his hours! I have never and will never take my buisness there!!!

Pros: none

Cons: I wouldn't even give him a star if this site didnt make me!

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The owner is a very argumentative guy who has terrible people skills. He told me to take my business elsewhere after an altercation where I was simply trying to get my car looked at. Save yourself the headache and go somewhere else.

0
★☆☆☆☆

The owner is a very argumentative guy who has terrible people skills. He told me to take my business elsewhere after an altercation where I was simply trying to get my car looked at. Save yourself the headache and go somewhere else.

Pros: Nothing

Cons: Bad service

 

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