Sue's Pet Parlor

★★★☆☆
We Take Care Of Your Pet Problems
  • 2806 Banksville Ave

    Pittsburgh, PA 15216

    Map & Directions
  • 412-344-6564

About Sue's Pet Parlor

Hours
Mon 09:00 AM-01:00 PM;Tue 09:00 AM-01:00 PM;Wed 09:00 AM-01:00 PM;Thu 09:00 AM-01:00 PM;Fri 09:00 AM-01:00 PM;Sat 09:00 AM-03:00 PM;Sun 09:00 AM-02:00 PM

Pets & Animals

Pets & Animals
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Didn't get a chance to get in the front door. I called the day before, to
inquire about getting my dog's nails cut. They said they didn't have a groomer in that day, but the next day they did. When I called the next day, I said I would like to bring my dog down to get his nails cut, they
said Saturday would be better for them. Well, being that I was the Customer, that wasn't better for me. What does it take? 5 minutes maybe to cut nails?

1
★☆☆☆☆

Didn't get a chance to get in the front door. I called the day before, to
inquire about getting my dog's nails cut. They said they didn't have a groomer in that day, but the next day they did. When I called the next day, I said I would like to bring my dog down to get his nails cut, they
said Saturday would be better for them. Well, being that I was the Customer, that wasn't better for me. What does it take? 5 minutes maybe to cut nails?

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I normally don??t write reviews because who is to say some bad reviews are not from the competition, but I need to tell you about Sue??s Pet Parlor. I just moved to town and needed a groomer for my 2 y.o. Lab. I live close to Sue??s so thought I??d give it a try. Well let me tell you Garcia (my dog) is not easy to groom, I have heard all about it from some of my old groomers. When I dropped off Garcia the staff was very professional and courteous. Garcia was ready on time and looking better then ever before! I will definitely be going back to Sue??s and when I meet anyone with pets I will recommend them there! Thanks Sue??s!

5
★★★★★

I normally don??t write reviews because who is to say some bad reviews are not from the competition, but I need to tell you about Sue??s Pet Parlor. I just moved to town and needed a groomer for my 2 y.o. Lab. I live close to Sue??s so thought I??d give it a try. Well let me tell you Garcia (my dog) is not easy to groom, I have heard all about it from some of my old groomers. When I dropped off Garcia the staff was very professional and courteous. Garcia was ready on time and looking better then ever before! I will definitely be going back to Sue??s and when I meet anyone with pets I will recommend them there! Thanks Sue??s!

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I just got my dog groomed at Sue's pet parlor and I had the best experience ever. The groomer (I think her name was Jamie) was great! You could tell just by talking to her on the phone that she truly cares about animals. She was very patient with my dog, and I felt she was very meticulous with her grooming. I am pretty picky when it comes to my dog's appearance, and I couldn't find anything wrong with the her!! I would recommend Sue's pet parlor to everyone!

5
★★★★★

I just got my dog groomed at Sue's pet parlor and I had the best experience ever. The groomer (I think her name was Jamie) was great! You could tell just by talking to her on the phone that she truly cares about animals. She was very patient with my dog, and I felt she was very meticulous with her grooming. I am pretty picky when it comes to my dog's appearance, and I couldn't find anything wrong with the her!! I would recommend Sue's pet parlor to everyone!

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These groomers are very professional and always on time with both my Golden Retriever and Samoyed. They are always willing to squeeze me in on short notice. I have never had problems with them cutting toe nails too short or getting bad cuts(shaved!?!). They always look beautiful and smell wonderful when I pick them up. Both my dogs get matts and Sue's takes them out with no problem! They would only shave a dog if absolutely necessary. I've been taking my dogs to Sue's for years and have NEVER been unsatisfied. Owning a dog takes responsibility, and a responsible thing to do is pregroom your dog and take note of the "bad matts" and lighten them up a bit. Note specific bad matts to the groomer b4 you hand your dog over. Handing a terribly matted dog over to a groomer speaks a lot about the owner. That maltipoo would of been better off with its butt shaved and taught to walk backwards :-)

5
★★★★★

These groomers are very professional and always on time with both my Golden Retriever and Samoyed. They are always willing to squeeze me in on short notice. I have never had problems with them cutting toe nails too short or getting bad cuts(shaved!?!). They always look beautiful and smell wonderful when I pick them up. Both my dogs get matts and Sue's takes them out with no problem! They would only shave a dog if absolutely necessary. I've been taking my dogs to Sue's for years and have NEVER been unsatisfied. Owning a dog takes responsibility, and a responsible thing to do is pregroom your dog and take note of the "bad matts" and lighten them up a bit. Note specific bad matts to the groomer b4 you hand your dog over. Handing a terribly matted dog over to a groomer speaks a lot about the owner. That maltipoo would of been better off with its butt shaved and taught to walk backwards :-)

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I am visiting from out of state and wanted to take my dog to the groomer because I wanted him to be fluffy clean when my aunt, uncle, cousins, etc. saw him and they shaved him! You can see his skin! I was so pissed! I am looking into his little eyes and telling him he is still cute, but really I feel awful! He did have mattes, but they were not that tight to his skin. I said I needed to pick him up by 1:30 because I had to pick up my uncle at the airport and she told me she would have needed more time. If it was just a matter of time I would have gotten him after the airport or taken him another day! Ok cut him short even, but this was beyond that. I do brush him everyday, but he still gets matted. He is a Malipoo and I understand that often the do need cut short, but I would love to have included a before and after picture of my dog for anyone reading this to see. My neighbor told me she picked up her mother??s dog from there and they cut her nails too short and they were still bleeding when she picked up her dog. Another neighbor had been faithful to Sue??s for many years and stopped going several years ago because she was so unhappy. Sue is no longer there and one of her best groomers is now at Hollywood Pet Spa. I read many people have had good experiences, but I would not take your chance. I do think they treated my dog nice, but he looks horrible! Look elsewhere! I read above about the Golden being shaved. It sounds like they take the easy way out! I could have shaved my own dog and spared the money!

1
★☆☆☆☆

I am visiting from out of state and wanted to take my dog to the groomer because I wanted him to be fluffy clean when my aunt, uncle, cousins, etc. saw him and they shaved him! You can see his skin! I was so pissed! I am looking into his little eyes and telling him he is still cute, but really I feel awful! He did have mattes, but they were not that tight to his skin. I said I needed to pick him up by 1:30 because I had to pick up my uncle at the airport and she told me she would have needed more time. If it was just a matter of time I would have gotten him after the airport or taken him another day! Ok cut him short even, but this was beyond that. I do brush him everyday, but he still gets matted. He is a Malipoo and I understand that often the do need cut short, but I would love to have included a before and after picture of my dog for anyone reading this to see. My neighbor told me she picked up her mother??s dog from there and they cut her nails too short and they were still bleeding when she picked up her dog. Another neighbor had been faithful to Sue??s for many years and stopped going several years ago because she was so unhappy. Sue is no longer there and one of her best groomers is now at Hollywood Pet Spa. I read many people have had good experiences, but I would not take your chance. I do think they treated my dog nice, but he looks horrible! Look elsewhere! I read above about the Golden being shaved. It sounds like they take the easy way out! I could have shaved my own dog and spared the money!

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I absolutely love this place! The staff is very friendly and accommodating. My dog always leaves happy and smelling great. They are always willing to fit me in. As for the review below about the golden being shaved?.. I have to admit I highly doubt the groomer was at fault for this one. I have a hunch the customer probably didn??t know what she was asking for.

Try it out, I know you won??t be disappointed!

5
★★★★★

I absolutely love this place! The staff is very friendly and accommodating. My dog always leaves happy and smelling great. They are always willing to fit me in. As for the review below about the golden being shaved?.. I have to admit I highly doubt the groomer was at fault for this one. I have a hunch the customer probably didn??t know what she was asking for.

Try it out, I know you won??t be disappointed!

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I've had nothing but positive experiences in the 5 years that I have been bringing my two animals to Sue's. It has a very pretty, family-run decor and the staff have never been anything but friendly to me.

I also have a Golden, Maggy, and I can safely say that she has never been shaved. To the contrary, she usually comes back to me smelling great and with a cute little bow on her.

I've thought about doing the whole PETCO thing, but honestly the groomers there look entirely shady and utterly disinterested. I doubt Sue's groomers are perfect, but I prefer out of site out of mind.

In the end, I've never been unhappy, the prices are reasonable and I like supporting a local shop. If you do too, I suggest ignoring the below review

5
★★★★★

I've had nothing but positive experiences in the 5 years that I have been bringing my two animals to Sue's. It has a very pretty, family-run decor and the staff have never been anything but friendly to me.

I also have a Golden, Maggy, and I can safely say that she has never been shaved. To the contrary, she usually comes back to me smelling great and with a cute little bow on her.

I've thought about doing the whole PETCO thing, but honestly the groomers there look entirely shady and utterly disinterested. I doubt Sue's groomers are perfect, but I prefer out of site out of mind.

In the end, I've never been unhappy, the prices are reasonable and I like supporting a local shop. If you do too, I suggest ignoring the below review

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1 out of 1 people found this review helpful.

.

I would like to respond to the entries re: the shaved Golden. I own the store and let me first say I apologize for this person's experience. However, customers often ask for their dogs to be shaved. The week before this customer brought in her dog, a golden was shaved and that day a lab was shaved. The groomer discussed the customer's request at length and understood that she was to leave 1/2 inch coat. Which is what she did. In the groomer's defense, she said shaving a dog takes longer and is more difficult--so why would she do something that contravened a customer's request on a whim? The groomers who work in the shop are animal lovers. They DO NOT abuse animals. If this particular dog got upset at the prospect of going to the groomers, it is because it doesn't like going to a groomers. Sure, watch a dog at PETCO. That won't make a nervous dog any more calm.

5
★★★★★

I would like to respond to the entries re: the shaved Golden. I own the store and let me first say I apologize for this person's experience. However, customers often ask for their dogs to be shaved. The week before this customer brought in her dog, a golden was shaved and that day a lab was shaved. The groomer discussed the customer's request at length and understood that she was to leave 1/2 inch coat. Which is what she did. In the groomer's defense, she said shaving a dog takes longer and is more difficult--so why would she do something that contravened a customer's request on a whim? The groomers who work in the shop are animal lovers. They DO NOT abuse animals. If this particular dog got upset at the prospect of going to the groomers, it is because it doesn't like going to a groomers. Sure, watch a dog at PETCO. That won't make a nervous dog any more calm.

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Sue's Pet Parlor is an absolutely horrible place to take your pet. My mother owns the Golden Retriever that was shaved by them a few weeks ago. Every time I dropped her off, she was terrified and would try to back out of her collar to get out of there. I wholeheartedly believe that they abuse the animals there. Please never take your animal to this awful place. I mean seriously, who wouldn't know that you don't shave a Golden??? And these people call themselves professional groomers. I vote for anyone to go to PetSmart where you can watch how they treat your animal.

1
★☆☆☆☆

Sue's Pet Parlor is an absolutely horrible place to take your pet. My mother owns the Golden Retriever that was shaved by them a few weeks ago. Every time I dropped her off, she was terrified and would try to back out of her collar to get out of there. I wholeheartedly believe that they abuse the animals there. Please never take your animal to this awful place. I mean seriously, who wouldn't know that you don't shave a Golden??? And these people call themselves professional groomers. I vote for anyone to go to PetSmart where you can watch how they treat your animal.

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0 out of 1 people found this review helpful.

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On Friday they cut all of the hair off of my Golden Retriever. My instructions were to give her a bath and a trim! She has no hair, no whiskers anywhere. Any good groomer knows not to shave a Golden. Their coat is designed to protect them in any weather.

1
★☆☆☆☆

On Friday they cut all of the hair off of my Golden Retriever. My instructions were to give her a bath and a trim! She has no hair, no whiskers anywhere. Any good groomer knows not to shave a Golden. Their coat is designed to protect them in any weather.

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We had a horrible experience here when the workers apparently strayed from protocol. You can read all about my experience there at my blog: http://radioscooter.com/2009/06/06/sues-pet-parlor-in-pittsburgh-shaved-my-cat/

1
★☆☆☆☆

We had a horrible experience here when the workers apparently strayed from protocol. You can read all about my experience there at my blog: http://radioscooter.com/2009/06/06/sues-pet-parlor-in-pittsburgh-shaved-my-cat/

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0 out of 1 people found this review helpful.

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Sue's Pet Parlor is a great place for all of your pet's grooming needs. The staff members are friendly, helpful and kind to your pets. The hours are very accomodating and the location is convenient to all areas of Pittsburgh.

4
★★★★☆

Sue's Pet Parlor is a great place for all of your pet's grooming needs. The staff members are friendly, helpful and kind to your pets. The hours are very accomodating and the location is convenient to all areas of Pittsburgh.

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