Faulkner-Ciocca Ford Svc Ctr

★★★☆☆
  • 1531 Park Ave

    Quakertown, PA 18951

    Map & Directions
  • 215-536-5900

About Faulkner-Ciocca Ford Svc Ctr

Automotive

Automotive
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I am about to take my car in to get it inspected By Faulkner Ford. I spoke to Don the Manager and he seemed to be very helpful and honest and fair. I explained the situation with my car and the fact that I put less then 5000 miles on the car and he said I would get the exempt cost which would be $21.95 and then the state inspec. cost would be $19.95 so he said this would be my cost. I explained that we moved into Quakertown last September and we are looking for an Honest establishment to bring our business to and I feel that I can trust them...I will Write back in here when I return from Faulkner and let you all know my experience! Keeping fingers crossed this is a Honest Business for a change. I usually get ripped off by Mechanics so we shall see! Maryann C.

4
★★★★☆

I am about to take my car in to get it inspected By Faulkner Ford. I spoke to Don the Manager and he seemed to be very helpful and honest and fair. I explained the situation with my car and the fact that I put less then 5000 miles on the car and he said I would get the exempt cost which would be $21.95 and then the state inspec. cost would be $19.95 so he said this would be my cost. I explained that we moved into Quakertown last September and we are looking for an Honest establishment to bring our business to and I feel that I can trust them...I will Write back in here when I return from Faulkner and let you all know my experience! Keeping fingers crossed this is a Honest Business for a change. I usually get ripped off by Mechanics so we shall see! Maryann C.

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We brought our car to the tire service center on 309 because of low tire pressure. They said that they had dunked the tires and checked that they were fine. Two days later after having the car parked, my tire was flat! I live in NJ and was about to head back, but obviously could not. The 24 hr. Ford road side assistance brought my car back to the Faulkner Service that we visited two days prior. Not only were they extremely rude, but acted as if making the error of missing that the tire was slashed two days prior was not a big deal. Should I have gotten on the highway my life would have been at risk. But they could care less. Don, the manager said I did not do the work myself so I can not confirm that they actually dunked the tires, like they said they did. Is a manager not suppose to supervise? Long story short...if you value your life and like to receive excellent customer service rather than just read signs that claim that you will DO NOT GO HERE!!!!!!!

1
★☆☆☆☆

We brought our car to the tire service center on 309 because of low tire pressure. They said that they had dunked the tires and checked that they were fine. Two days later after having the car parked, my tire was flat! I live in NJ and was about to head back, but obviously could not. The 24 hr. Ford road side assistance brought my car back to the Faulkner Service that we visited two days prior. Not only were they extremely rude, but acted as if making the error of missing that the tire was slashed two days prior was not a big deal. Should I have gotten on the highway my life would have been at risk. But they could care less. Don, the manager said I did not do the work myself so I can not confirm that they actually dunked the tires, like they said they did. Is a manager not suppose to supervise? Long story short...if you value your life and like to receive excellent customer service rather than just read signs that claim that you will DO NOT GO HERE!!!!!!!

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What a place to get your vehicle serviced ! I usually get my vehicle serviced three times a year and the service is great ! Donna is just wonderful and the prices are great too !

5
★★★★★

What a place to get your vehicle serviced ! I usually get my vehicle serviced three times a year and the service is great ! Donna is just wonderful and the prices are great too !

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This place is spotless, and they always say they are a "Blue Oval" service center. Trouble is, Ford never gets the real feedback. The Faulkner guys always want you to call them if there's a problem, and not to put anything negative on the Ford opinion cards. Why? How can they make things better if Ford never hears any flak about their work? I had a car in there 21 days once for a transmission failure, while they argued with corporate about whether to fix it or replace it.

3
★★★☆☆

This place is spotless, and they always say they are a "Blue Oval" service center. Trouble is, Ford never gets the real feedback. The Faulkner guys always want you to call them if there's a problem, and not to put anything negative on the Ford opinion cards. Why? How can they make things better if Ford never hears any flak about their work? I had a car in there 21 days once for a transmission failure, while they argued with corporate about whether to fix it or replace it.

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