Elegante Limousine Svc

★★★☆☆
  • 388 Reed Rd Ste 2

    Broomall, PA 19008

    Map & Directions
  • 610-622-2299

About Elegante Limousine Svc

Hours
Daily 24 Hours

Transportation & Storage

Transportation & Storage
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They just want their money. After the ceremony the driver said we had gone over in time. He would not leave the church until we paid him $375. in cash. The bridal party was sitting in the Limo while I had to get money from my husband and my brothers. It was so terrible. I would never recommend them and they are way overpriced. Miserable people to deal with!

1
★☆☆☆☆

They just want their money. After the ceremony the driver said we had gone over in time. He would not leave the church until we paid him $375. in cash. The bridal party was sitting in the Limo while I had to get money from my husband and my brothers. It was so terrible. I would never recommend them and they are way overpriced. Miserable people to deal with!

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Here's a few of the highlights:
- The limo bus that was to take myself and my husband to our venue didn't show up for my husband and his groomsmen (he had to take one of the elegante vans that was supposed to be used to transport our hotel guests)
- We had 3 vans to take our guests to and from our venue, 5 miles away from their hotel. EVERY van got lost on EVERY trip- making each trip 45 minutes plus and causing my wedding to be late- then again at the end of the night EVERY van got lost EVERY time on the way back, leaving our guests stranded at the venue until 2 in the morning
- Some of my guests were drawn to tears due to being driven in the middle of a bad part of the city in the middle of the night "to avoid traffic". They had kids with them.
- I paid for another van to stay the whole night at the venue taking anyone home that wanted to leave early- they disappeared or were never there- I even bought a meal for them that they could not be served since they weren't there
- At my wedding brunch the following day, alls my guests talked about was the terrible transportation - a bit of a downer to top off what was supposed to be the best night of my life
- The worst part- they made us pay a 20% tip to all the drivers UP FRONT IN CASH, in addtion to the couple thousand spent on the transport. I made many attempts to contact the company afterwards to discuss the issues and they would not respond to my or my parents emails or calls at all. No apologies, no money back.
- I complained to the BBB and Elegante did not respond to the BBB either. They have an "F" rating with the BBB!
DO NOT TAKE YOUR CHANCES ON THIS COMPANY! They have pretty cars, a nice website, and that's it.

1
★☆☆☆☆

Here's a few of the highlights:
- The limo bus that was to take myself and my husband to our venue didn't show up for my husband and his groomsmen (he had to take one of the elegante vans that was supposed to be used to transport our hotel guests)
- We had 3 vans to take our guests to and from our venue, 5 miles away from their hotel. EVERY van got lost on EVERY trip- making each trip 45 minutes plus and causing my wedding to be late- then again at the end of the night EVERY van got lost EVERY time on the way back, leaving our guests stranded at the venue until 2 in the morning
- Some of my guests were drawn to tears due to being driven in the middle of a bad part of the city in the middle of the night "to avoid traffic". They had kids with them.
- I paid for another van to stay the whole night at the venue taking anyone home that wanted to leave early- they disappeared or were never there- I even bought a meal for them that they could not be served since they weren't there
- At my wedding brunch the following day, alls my guests talked about was the terrible transportation - a bit of a downer to top off what was supposed to be the best night of my life
- The worst part- they made us pay a 20% tip to all the drivers UP FRONT IN CASH, in addtion to the couple thousand spent on the transport. I made many attempts to contact the company afterwards to discuss the issues and they would not respond to my or my parents emails or calls at all. No apologies, no money back.
- I complained to the BBB and Elegante did not respond to the BBB either. They have an "F" rating with the BBB!
DO NOT TAKE YOUR CHANCES ON THIS COMPANY! They have pretty cars, a nice website, and that's it.

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AMAZING!! I had a 16 passenger limo bus for my wedding. They confirmed the day before and were very friendly on the phone, showed up on time, the limo bus was extremely clean and the driver Tony was OUTSTANDING! The limo bus was impressive, everyone in our bridal party loved it and loved Tony! He helped the bridal party get situated before we started down the aisle, he was extremely professional and courteous and went above and beyond for me on my wedding day. This company was amazing to work with and I cannot say enough positive things about my experience!!

5
★★★★★

AMAZING!! I had a 16 passenger limo bus for my wedding. They confirmed the day before and were very friendly on the phone, showed up on time, the limo bus was extremely clean and the driver Tony was OUTSTANDING! The limo bus was impressive, everyone in our bridal party loved it and loved Tony! He helped the bridal party get situated before we started down the aisle, he was extremely professional and courteous and went above and beyond for me on my wedding day. This company was amazing to work with and I cannot say enough positive things about my experience!!

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We booked a vintage limo, the driver arrived on time at our spot, we were getting photos taken at the art museum then taking the limo to the ceremony and then were going to take photos at the reception cite. The car first would not start, then it broke down 3 times on rte 95 on the way to the reception. We paid for 3 hour we had the car for less than 2 because the driver did not want to stop the car at the reception site for fear it would not restart. They did send a different vintage unit to pick us up at the end of the night, but we paid 150 an hour for the car and I wanted them to refund our 150 that we lost due to the car not working properly. I called weekly for a month and 1/2 finally after threatening to go to the BBB they agreed to give me back $100. The check they sent me BOUNCED!!!

1
★☆☆☆☆

We booked a vintage limo, the driver arrived on time at our spot, we were getting photos taken at the art museum then taking the limo to the ceremony and then were going to take photos at the reception cite. The car first would not start, then it broke down 3 times on rte 95 on the way to the reception. We paid for 3 hour we had the car for less than 2 because the driver did not want to stop the car at the reception site for fear it would not restart. They did send a different vintage unit to pick us up at the end of the night, but we paid 150 an hour for the car and I wanted them to refund our 150 that we lost due to the car not working properly. I called weekly for a month and 1/2 finally after threatening to go to the BBB they agreed to give me back $100. The check they sent me BOUNCED!!!

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I have used these folks many times for rides in and out of the city for Football games and for airport transportation always on time and always friendly.The best experience was they were chosen to bring my wife and newborn daughter home from brandy-wine hospital and were very professional and somebody left a nice bottle of champagne in the car on ice.

4
★★★★☆

I have used these folks many times for rides in and out of the city for Football games and for airport transportation always on time and always friendly.The best experience was they were chosen to bring my wife and newborn daughter home from brandy-wine hospital and were very professional and somebody left a nice bottle of champagne in the car on ice.

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I would never recommend Elegante Limosine to anyone. My father went into the hospital with a heart condition a week before my wedding. He was out on time for the wedding fortunately. I already had a trolley that wasn't gauranteed air and I call Elegante to suprise my day with an antique car. I requested that it had a working air conditioner and explained the severity of my Dad's illness being that the wedding was in July. The car did not have air even though they gauranteed it and in fact felt like it was pumping heat the entire way!! My dad was sweating and pale by the time we arrived. The driver was rude and it cost me close to $700 for a 45min ride and included a 20% grautity for themselves. When I called later to ask for somewhat of refund the manager talked down to me, called me "hon", and then hung up on me. Please save yourselves the aggravation and do not use Elegante. I should have used the trolley since the bridal party had air the entire time, I was just looking for guaranteed air for my dad.

3
★★★☆☆

I would never recommend Elegante Limosine to anyone. My father went into the hospital with a heart condition a week before my wedding. He was out on time for the wedding fortunately. I already had a trolley that wasn't gauranteed air and I call Elegante to suprise my day with an antique car. I requested that it had a working air conditioner and explained the severity of my Dad's illness being that the wedding was in July. The car did not have air even though they gauranteed it and in fact felt like it was pumping heat the entire way!! My dad was sweating and pale by the time we arrived. The driver was rude and it cost me close to $700 for a 45min ride and included a 20% grautity for themselves. When I called later to ask for somewhat of refund the manager talked down to me, called me "hon", and then hung up on me. Please save yourselves the aggravation and do not use Elegante. I should have used the trolley since the bridal party had air the entire time, I was just looking for guaranteed air for my dad.

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This was the only bad experience we had with all of our wedding plans for our son. We visited the facility to select the vehicle we wanted. An hour before the wedding they called and said the vehicle we selected was not available. The one they sent was dirty inside, the AC didn't work (it was August and 100 plus degrees) and the fan belt squealed something awful. It was an embarrassment to us. When we asked for a refund they refused.

1
★☆☆☆☆

This was the only bad experience we had with all of our wedding plans for our son. We visited the facility to select the vehicle we wanted. An hour before the wedding they called and said the vehicle we selected was not available. The one they sent was dirty inside, the AC didn't work (it was August and 100 plus degrees) and the fan belt squealed something awful. It was an embarrassment to us. When we asked for a refund they refused.

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We used Elegante for our wedding and they were fabulous! We had a Lincoln Navigator and a 1966 Rolls Royce. The drivers were early and soo nice. The cars were clean and that was a plus. I will call them whenever I need a limo.

5
★★★★★

We used Elegante for our wedding and they were fabulous! We had a Lincoln Navigator and a 1966 Rolls Royce. The drivers were early and soo nice. The cars were clean and that was a plus. I will call them whenever I need a limo.

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