Furniture Sir Plus

★★★☆☆
  • 5351 Lancaster Ave

    Philadelphia, PA 19131

    Map & Directions
  • 215-871-0800

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WORST STORE EVER! DO NOT BUY HERE!!!! I ordered a bedroom set and was told it would take 7 to 10 days to come in, even thought there are store closing signs everywhere. 1st warning sign. They ran my credit and asked for my banking info when they are huge no credit check and free financing signs outside. 2nd warning. As the rep is showing us the furniture, you can hear the phones ringing off the wall and 10 employees including the manager sitting around ignoring the phones. 3rd warning. After three weeks of continuously calling the store to find out about my furniture, I get a delivery date. (it was supposed to come in 7 to 10 days, not 21). When they show up for delivery, half of the furniture is missing and the delivery guys have no idea where my furniture is. Hello! After another hundred attempts to contact someone at the store, after being transferred, put on hold, and hung up on I go to the store. There, the manager says "oh yeah, the other furniture's on backorder. Don't worry, we won't charge you for delivery." Hello? Could you have told me that I was only going to get half of my furniture? Here I am another two weeks later still waiting for the rest of my furniture to come in. No luck on the phone and even worse personally at the store. Most ignorant ghetto workers and horrible customer service!! Please do not shop here!!!

1
★☆☆☆☆

WORST STORE EVER! DO NOT BUY HERE!!!! I ordered a bedroom set and was told it would take 7 to 10 days to come in, even thought there are store closing signs everywhere. 1st warning sign. They ran my credit and asked for my banking info when they are huge no credit check and free financing signs outside. 2nd warning. As the rep is showing us the furniture, you can hear the phones ringing off the wall and 10 employees including the manager sitting around ignoring the phones. 3rd warning. After three weeks of continuously calling the store to find out about my furniture, I get a delivery date. (it was supposed to come in 7 to 10 days, not 21). When they show up for delivery, half of the furniture is missing and the delivery guys have no idea where my furniture is. Hello! After another hundred attempts to contact someone at the store, after being transferred, put on hold, and hung up on I go to the store. There, the manager says "oh yeah, the other furniture's on backorder. Don't worry, we won't charge you for delivery." Hello? Could you have told me that I was only going to get half of my furniture? Here I am another two weeks later still waiting for the rest of my furniture to come in. No luck on the phone and even worse personally at the store. Most ignorant ghetto workers and horrible customer service!! Please do not shop here!!!

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I warn you please do not do business here! If you purchase something from this store you may not receive it for up to two months! You will not be able to get in contact with anyone that can provide you with answers. I had a horrible experience. I purchased a 2 piece living room set on the 4th of march and as of today the 28th of march I have not received my living room set! I was never contacted from anyone at Furniture Sir Plus regarding the delay of my order. I called several times to inquire about my purchase however, they do not answer the phone. I had to go there in person to find out what the problem was (while there I watched several employees ignore the ringing phones) only to be told that the love seat was on back order until the 1st of April!! I immediately asked for a refund but was told the managers were not there so I could not be given a refund at this time. The living room set was actually sold to me by a manager named Frank who did not tell me anything about it being on back order at the time of purchase. I feel like I have been robbed and will consider legal action if I do not receive a refund today. The service here is absolutely horrible so please consider yourself warned!

1
★☆☆☆☆

I warn you please do not do business here! If you purchase something from this store you may not receive it for up to two months! You will not be able to get in contact with anyone that can provide you with answers. I had a horrible experience. I purchased a 2 piece living room set on the 4th of march and as of today the 28th of march I have not received my living room set! I was never contacted from anyone at Furniture Sir Plus regarding the delay of my order. I called several times to inquire about my purchase however, they do not answer the phone. I had to go there in person to find out what the problem was (while there I watched several employees ignore the ringing phones) only to be told that the love seat was on back order until the 1st of April!! I immediately asked for a refund but was told the managers were not there so I could not be given a refund at this time. The living room set was actually sold to me by a manager named Frank who did not tell me anything about it being on back order at the time of purchase. I feel like I have been robbed and will consider legal action if I do not receive a refund today. The service here is absolutely horrible so please consider yourself warned!

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Be careful of this store, no prices on alot of things, they price it as they go along, thank goodness i had already printed out the bed set that i wanted from their web site with the price on it, cause she wanted to charge me more. And it

3
★★★★★

Be careful of this store, no prices on alot of things, they price it as they go along, thank goodness i had already printed out the bed set that i wanted from their web site with the price on it, cause she wanted to charge me more. And it

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I went to furniture sir plus last week to buy a living room and was very impressed with their proffesional sales people (I was helped by a woman named Kim). I just got it deliverd yesterday and am very happy with it! Great store and I highly reccomend (P.S. the phone number is 215 871-0800 dont know why they have the other one up there)

2
★★★★★

I went to furniture sir plus last week to buy a living room and was very impressed with their proffesional sales people (I was helped by a woman named Kim). I just got it deliverd yesterday and am very happy with it! Great store and I highly reccomend (P.S. the phone number is 215 871-0800 dont know why they have the other one up there)

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I went to the location at 4808 Tacony St. to buy a living room set. The sales person who helped me (George) was very professional, knowledegeable and not pushy at all. They have a large selection and good prices, it was an overall great expereince and I highly reccomend this store!

5
★★★★★

I went to the location at 4808 Tacony St. to buy a living room set. The sales person who helped me (George) was very professional, knowledegeable and not pushy at all. They have a large selection and good prices, it was an overall great expereince and I highly reccomend this store!

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Many of the items were broken or had nicks and scratches on them and were just slightly cheaper than full retail. Apparently they will negotiate but in my opinion it would have to be at least 1/2 of what they were asking. We wasted a 1/2 hour looking around and found nothing worth buying.

2
★★☆☆☆

Many of the items were broken or had nicks and scratches on them and were just slightly cheaper than full retail. Apparently they will negotiate but in my opinion it would have to be at least 1/2 of what they were asking. We wasted a 1/2 hour looking around and found nothing worth buying.

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