Yankee Auto Works

★★☆☆☆

About Yankee Auto Works

Categories
  • Automotive Repair

Automotive

Automotive
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I started going to Yankee on a recommendation from my roommate, and I've been extremely happy with the service. I can trust Jay to tell me what needs to be done to fix my car for safety reasons, what can wait until I get paid, and what's a "when you get a chance." On one occasion, the car developed an odd problem just as I was leaving after a repair, an Jay dropped everything else to find and fix it. (Manufacturer's problem-- heat shield detached.) I've listened to them on the phone with other customers explaining what work is unnecessarily expensive. The pricing is good, no big surprises as one gets at a dealer. And I've never had a problem getting Yankee employees to pay attention to my explanation of a car issue. I'm very happy with Yankee's service and skill.

2
★★★★★

I started going to Yankee on a recommendation from my roommate, and I've been extremely happy with the service. I can trust Jay to tell me what needs to be done to fix my car for safety reasons, what can wait until I get paid, and what's a "when you get a chance." On one occasion, the car developed an odd problem just as I was leaving after a repair, an Jay dropped everything else to find and fix it. (Manufacturer's problem-- heat shield detached.) I've listened to them on the phone with other customers explaining what work is unnecessarily expensive. The pricing is good, no big surprises as one gets at a dealer. And I've never had a problem getting Yankee employees to pay attention to my explanation of a car issue. I'm very happy with Yankee's service and skill.

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owner jay johnson is a sociopathic lying con man - inflated prices for shoddy work - do yourself a favor and stay FAR away from this place

0
★☆☆☆☆

owner jay johnson is a sociopathic lying con man - inflated prices for shoddy work - do yourself a favor and stay FAR away from this place

Pros: NONE

Cons: ALL

.

Yankee owner Johnson agreed to an out-of-court settlement in which he would pay me a portion of the money I had paid him for a car he had in his possession but did not, in fact, own. More than a year since then, I'm still waiting for the money.

0
★☆☆☆☆

Yankee owner Johnson agreed to an out-of-court settlement in which he would pay me a portion of the money I had paid him for a car he had in his possession but did not, in fact, own. More than a year since then, I'm still waiting for the money.

Pros: None

Cons: Cons, oh yes!

 

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