General Sales Co

★★★★☆
  • 1265 Wilmington Pike

    West Chester, PA 19382

    Map & Directions
  • 610-455-1700

About General Sales Co

Hours
Mon 9am-8pm;Tue 9am-8pm;Wed 9am-8pm;Thu 9am-8pm;Fri 9am-7pm;Sat 9am-5pm
3.6667 3
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If I could give this company a ZERO I would! Their service center is totally below par. They have had my car for over a week just to put in a new alternator and they want to charge over $800 on top of that. They were not willing to offer me a loaner car, until my vehicle was ready. They suggested that I contact Enterprise Rent-a-car and pay for a rental vehicle on top of the $800 I would already be paying to get the car fixed. If I could get my car towed to another dealership, I would! I will never do business with them again.

1
★☆☆☆☆

If I could give this company a ZERO I would! Their service center is totally below par. They have had my car for over a week just to put in a new alternator and they want to charge over $800 on top of that. They were not willing to offer me a loaner car, until my vehicle was ready. They suggested that I contact Enterprise Rent-a-car and pay for a rental vehicle on top of the $800 I would already be paying to get the car fixed. If I could get my car towed to another dealership, I would! I will never do business with them again.

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I admit I get very intimidated by anything having to do with cars. Period. You can imagine how comforting it is to be greeted with big smiles, unparalleled professional courtesy, and, most importantly for me, COMPASSION! Normally, when I hear "car speak," I just want to crawl under one! The service team at General Sales walks me through all issues and options without making me feel small. They really help me make informed decisions. I never feel like I am being taken for a ride, unlike past experiences with other service departments! Thank you, General Sales, and thank you proprietor George Ruggeri, for making me a lifer!

5
★★★★★

I admit I get very intimidated by anything having to do with cars. Period. You can imagine how comforting it is to be greeted with big smiles, unparalleled professional courtesy, and, most importantly for me, COMPASSION! Normally, when I hear "car speak," I just want to crawl under one! The service team at General Sales walks me through all issues and options without making me feel small. They really help me make informed decisions. I never feel like I am being taken for a ride, unlike past experiences with other service departments! Thank you, General Sales, and thank you proprietor George Ruggeri, for making me a lifer!

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It's a funny name for an auto dealrership, but there's nothing funny about the service. This is a first-class operation. The staff are friendly, honest, and know their buisness. Formermly specializing in Cadillac and Oldsmobile products, they have retained Cadillac and switched to Saab with the much-lameted demise of Oldsmobile. We have done business with them for many years and have never been disappointed.

5
★★★★★

It's a funny name for an auto dealrership, but there's nothing funny about the service. This is a first-class operation. The staff are friendly, honest, and know their buisness. Formermly specializing in Cadillac and Oldsmobile products, they have retained Cadillac and switched to Saab with the much-lameted demise of Oldsmobile. We have done business with them for many years and have never been disappointed.

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