Trop Gun Shop

★★☆☆☆
Equipping Your Independence
40.1641 -76.609
Map and Directions to Trop Gun Shop

717-367-5585

910 N. Hanover St.

Elizabethtown, PA

17022

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About Trop Gun Shop

Details
Hours
Mon-Fri: 10am-8pm; Sat: 9am-7pm, Sun: 12pm-5pm.
2.0 13
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Reviews 1 - 13 of 13.
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On Friday 2/17/2012 I went to buy a scope and hardware for my son's Hmr17.I looked around and the store looks nice,but the staff at gun counter where the same!!! I was told that they didn't have hardware before I ask!! I left there and won't be back.I stopped at a new gun store on RT272 and the staff there helped me with a scope and hardware.My son was shooting the next day.I won't shop at tropgun shop!!!!!!

1
★☆☆☆☆

On Friday 2/17/2012 I went to buy a scope and hardware for my son's Hmr17.I looked around and the store looks nice,but the staff at gun counter where the same!!! I was told that they didn't have hardware before I ask!! I left there and won't be back.I stopped at a new gun store on RT272 and the staff there helped me with a scope and hardware.My son was shooting the next day.I won't shop at tropgun shop!!!!!!

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.

Wow! Talk about a night and day difference since the last many years of operation!!
The new owner has cleaned up the shop, made it brighter and better organized. Most importantly, the grumpy old men of the old Trop have been replaced by friendly, smiling, helpful, and knowledgeable new employees. Pricing appears to be very fair for the several items I've looked at. The number of cars to be seen in the parking lot (compared to before) confirms that this business is a sure customer pleaser.
I'll be back.....often.

5
★★★★★

Wow! Talk about a night and day difference since the last many years of operation!!
The new owner has cleaned up the shop, made it brighter and better organized. Most importantly, the grumpy old men of the old Trop have been replaced by friendly, smiling, helpful, and knowledgeable new employees. Pricing appears to be very fair for the several items I've looked at. The number of cars to be seen in the parking lot (compared to before) confirms that this business is a sure customer pleaser.
I'll be back.....often.

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.

This place has really changed! The store looks great and the selection is huge. They are definitly working to earn my business. The customer service I recieved was great.

5
★★★★★

This place has really changed! The store looks great and the selection is huge. They are definitly working to earn my business. The customer service I recieved was great.

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.

I had a great experience at the Trop shop. The workers were very knowledgable and patiently helped me since this was the first gun ever bought. Great place, great selection, great prices, nicest sales people I've dealt with.

5
★★★★★

I had a great experience at the Trop shop. The workers were very knowledgable and patiently helped me since this was the first gun ever bought. Great place, great selection, great prices, nicest sales people I've dealt with.

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.

The guys that work there are GREAT. The new owners are looking to make money at your cost. Buy low, sell high. Kinseys is better. They will treat you fair.

1
★☆☆☆☆

The guys that work there are GREAT. The new owners are looking to make money at your cost. Buy low, sell high. Kinseys is better. They will treat you fair.

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One word to sum up this shop....RUDE. I have attempted to shop here a dozen times while in the area and have disappointed 11 out of 12 times. As soon as you walk in the door the staff tends to eye you up but ignore you. When I asked a question it was like I was infringing on their day. Needless to say each of those times I drove to Kinsey's or to Shyda's in Lebanon into make my purchase. Both treated me well and are a better use of your time and money, Shyda's is now my favorite, they spent an hour with me when I started reloading and always greet you with a smile (prices are selection are terrific too).

1
★☆☆☆☆

One word to sum up this shop....RUDE. I have attempted to shop here a dozen times while in the area and have disappointed 11 out of 12 times. As soon as you walk in the door the staff tends to eye you up but ignore you. When I asked a question it was like I was infringing on their day. Needless to say each of those times I drove to Kinsey's or to Shyda's in Lebanon into make my purchase. Both treated me well and are a better use of your time and money, Shyda's is now my favorite, they spent an hour with me when I started reloading and always greet you with a smile (prices are selection are terrific too).

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.

I can say rude,disrespectful, arrogant, think they know it al lsexist's.My wife and I recently went to purchase her another concealed carry handgun,and not once but twice they offered her a lollipop and when she was inquiring about a particular handgun the two men we were dealing with ignored her when answering her question and directed the answers to me. My wife likely has more experience and tactical firearms training than most of the employees if not all of them. She was so offended, that we left without purchasing the firearm and we subsequently drove 35 minutes and paid $25.00 more than the price at Trops. My customer service experiences were never stellar,but I put up with it because of convenience and selection but its just not worth it. Ive found a place a little further away with a selection just as good or better with outstanding service. Trops customer service is just terrible!

1
★☆☆☆☆

I can say rude,disrespectful, arrogant, think they know it al lsexist's.My wife and I recently went to purchase her another concealed carry handgun,and not once but twice they offered her a lollipop and when she was inquiring about a particular handgun the two men we were dealing with ignored her when answering her question and directed the answers to me. My wife likely has more experience and tactical firearms training than most of the employees if not all of them. She was so offended, that we left without purchasing the firearm and we subsequently drove 35 minutes and paid $25.00 more than the price at Trops. My customer service experiences were never stellar,but I put up with it because of convenience and selection but its just not worth it. Ive found a place a little further away with a selection just as good or better with outstanding service. Trops customer service is just terrible!

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.

Ive always been treated with respect. They treated my child very well. Always a good selection. Ive purchased multiple guns from them and I will contnue to stay a loyal customer.

They one turned down one of my trade ins and was forced to go to another dealer, but that was only strike one.......nobody has the perfect shop. My experience with them since then has always been good.

4
★★★★☆

Ive always been treated with respect. They treated my child very well. Always a good selection. Ive purchased multiple guns from them and I will contnue to stay a loyal customer.

They one turned down one of my trade ins and was forced to go to another dealer, but that was only strike one.......nobody has the perfect shop. My experience with them since then has always been good.

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.

I've visited Trop Gun Shop many times in the past 3 years, but this past Friday will likely be the last. I had thought that my experiences might be coincidence, but now I'm convinced that what I've seen consistently is just the way Trop does business.
With exception of about 3 employees, the remainder don't seem to have the time to bother with customers, especially children customers.
Typically I find that the help would rather chat amoungst themselves or visit with the regular customers than assist me when I'm obviously gazing with interest at something behind the counter glass.
Amoung several others, my three notable non-customer-oriented experiences were:
A- I purchased my first gun and it went on sale 2 days later. When I challenged this, they took a few days to decide whether or not to offer me any credit on the $25 difference.
B- My 9-yr old son purchased an item. Turned out that a completely different item was inside the sealed wrapping. They were begrudging about correcting the problem.
C- On Friday, we were walking toward the door at 8:59PM when I stopped for just a moment to look at a rifle. One of the old crochety men sternly told me that they could not begin to close up until I left. ...how rude!
When we purchase that Mossberg in a few days, I'll pass right by Trop on my way to Kinsey's only a mile further up the road.

PROS: Nice selection, good location, experienced
CONS: Poor customer service, Disinterested employees, Higher prices

2
★★☆☆☆

I've visited Trop Gun Shop many times in the past 3 years, but this past Friday will likely be the last. I had thought that my experiences might be coincidence, but now I'm convinced that what I've seen consistently is just the way Trop does business.
With exception of about 3 employees, the remainder don't seem to have the time to bother with customers, especially children customers.
Typically I find that the help would rather chat amoungst themselves or visit with the regular customers than assist me when I'm obviously gazing with interest at something behind the counter glass.
Amoung several others, my three notable non-customer-oriented experiences were:
A- I purchased my first gun and it went on sale 2 days later. When I challenged this, they took a few days to decide whether or not to offer me any credit on the $25 difference.
B- My 9-yr old son purchased an item. Turned out that a completely different item was inside the sealed wrapping. They were begrudging about correcting the problem.
C- On Friday, we were walking toward the door at 8:59PM when I stopped for just a moment to look at a rifle. One of the old crochety men sternly told me that they could not begin to close up until I left. ...how rude!
When we purchase that Mossberg in a few days, I'll pass right by Trop on my way to Kinsey's only a mile further up the road.

PROS: Nice selection, good location, experienced
CONS: Poor customer service, Disinterested employees, Higher prices

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.

Trop Gun Shop is a place I have gone to for a few years and have never regretted it. The only problem is they are a small business so their selection is not as good as some of the bigger stores, but you know you are getting good quality from this shop. I havent heard anything bad about the shop and my family also goes there. Every time someone goes there they are pleased with the service and the quality of the products they purchased.

3
★★★☆☆

Trop Gun Shop is a place I have gone to for a few years and have never regretted it. The only problem is they are a small business so their selection is not as good as some of the bigger stores, but you know you are getting good quality from this shop. I havent heard anything bad about the shop and my family also goes there. Every time someone goes there they are pleased with the service and the quality of the products they purchased.

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.

Trop Gun Shop is a very convenient and easily located shop. My father has been there quite a few times and he has normally been pleased with the shop. I think that for the size and the fact that they are a small shop, it has a decent amount of products and options but it isnt as good as some of the shops like the Bass Pro Shop and Cabelas but it is nice. The prices are reasonable and the customer service is good.

3
★★★☆☆

Trop Gun Shop is a very convenient and easily located shop. My father has been there quite a few times and he has normally been pleased with the shop. I think that for the size and the fact that they are a small shop, it has a decent amount of products and options but it isnt as good as some of the shops like the Bass Pro Shop and Cabelas but it is nice. The prices are reasonable and the customer service is good.

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.

The Trop offers a wide arrange of services from being able to purchase handguns and rifles (they have a fairly decent selection) to buying licenses (both hunting and fishing) to having a gunsmith and taxidermist on site as well. The staff is always very helpful and they offer gift certificates as well. They also periodically run very good sales on ammunition and even on firearms. My husband always makes this is first stop if he needs anything.

4
★★★★☆

The Trop offers a wide arrange of services from being able to purchase handguns and rifles (they have a fairly decent selection) to buying licenses (both hunting and fishing) to having a gunsmith and taxidermist on site as well. The staff is always very helpful and they offer gift certificates as well. They also periodically run very good sales on ammunition and even on firearms. My husband always makes this is first stop if he needs anything.

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Latest reviews from Citysearch.

.

Was in there recently after receiving their coupon card in the mail one day after buying a gun. I talked with a short, beer gut manager named Steve about using my card for the gun I bought the day before receiving my card in the mail. Instead of pointing out that the card says it can't be used for previous purchases, he was very rude. I was back looking at handgun holsters when I heard him tell other customers "If I have any say, we won't be sending out these "f_ _ _ king cards ever again. My guess is he thought I left the store.
He won't have to worry about me using any of their cards or coupons again, I'll shop at Kinsey's, Cabelas, or Bass Pro.

1
★☆☆☆☆

Was in there recently after receiving their coupon card in the mail one day after buying a gun. I talked with a short, beer gut manager named Steve about using my card for the gun I bought the day before receiving my card in the mail. Instead of pointing out that the card says it can't be used for previous purchases, he was very rude. I was back looking at handgun holsters when I heard him tell other customers "If I have any say, we won't be sending out these "f_ _ _ king cards ever again. My guess is he thought I left the store.
He won't have to worry about me using any of their cards or coupons again, I'll shop at Kinsey's, Cabelas, or Bass Pro.

Message from Trop Gun Shop

Ladies and Gentlemen,

First, we thank you for your patronage, and we cannot tell you how much we

appreciate your business. You can expect service at a whole new level.

We look forward to our next opportunity to serve you. We have a Master Gunsmiths with years of experience, the most knowledgeable staff in the business and a desire to exceed your customer service expectations.

Our purpose is to offer you the most Elite Equipment so you can achieve your goals of:

�?� Bigger Trophies

�?� Smaller Groups

�?� Safer Communities

�?� Reliability behind the badge

Hope to see you at the sale,

Provided by Citysearch

More about Trop Gun Shop

Guns, Ammo, , Gun Range, Gun Club, Video Game Room, Optics, Knives and Class III, Silencers & Machine Guns. We are proud to be carrying a select line of Doug Turnbull fully restored Firearms. For Potential Reloaders get Privet Reloading Classes with a nationally respected loader. You choose the Caliber.