Hatfield Athletic Club

★★☆☆☆
  • 2420 Bethlehem Pike

    Hatfield, PA 19440

    Map & Directions
  • 215-822-6177

About Hatfield Athletic Club

Categories

Personal Services

Personal Services
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I moved away over a year ago, and when I asked the front desk what I needed to do to cancel she told me to write a letter saying that I had moved and that would be considered my 30 day notice. I said ok. I wrote the letter and forgot about it. I noticed today that they are STILL taking my money! I called and the troll at the billing department told me they "never got a letter" so I would have to send another, oh and by the way you can't send it to the gym, it has to be to a random PO Box. They are keeping the $888.00 they stole from me this year.

I'd say that doing business with them is a horrible mistake, which is why I'm here. Please find another gym!

1
★☆☆☆☆

I moved away over a year ago, and when I asked the front desk what I needed to do to cancel she told me to write a letter saying that I had moved and that would be considered my 30 day notice. I said ok. I wrote the letter and forgot about it. I noticed today that they are STILL taking my money! I called and the troll at the billing department told me they "never got a letter" so I would have to send another, oh and by the way you can't send it to the gym, it has to be to a random PO Box. They are keeping the $888.00 they stole from me this year.

I'd say that doing business with them is a horrible mistake, which is why I'm here. Please find another gym!

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I moved away over a year ago, and when I asked the front desk what I needed to do to cancel she told me to write a letter saying that I had moved and that would be considered my 30 day notice. I said ok. I wrote the letter and forgot about it. I noticed today that they are STILL taking my money! I called and the troll at the billing department told me they "never got a letter" so I would have to send another, oh and by the way you can't send it to the gym, it has to be to a random PO Box. They are keeping the $888.00 they stole from me this year.

I'd say that doing business with them is a horrible mistake, which is why I'm here. Please find another gym!

0
★☆☆☆☆

I moved away over a year ago, and when I asked the front desk what I needed to do to cancel she told me to write a letter saying that I had moved and that would be considered my 30 day notice. I said ok. I wrote the letter and forgot about it. I noticed today that they are STILL taking my money! I called and the troll at the billing department told me they "never got a letter" so I would have to send another, oh and by the way you can't send it to the gym, it has to be to a random PO Box. They are keeping the $888.00 they stole from me this year.

I'd say that doing business with them is a horrible mistake, which is why I'm here. Please find another gym!

Pros: some of the trainers are good

Cons: they will STEAL YOUR MONEY!!!

.

This gym had great trainers i worked with a few of them and those few that i worked with that i would recomend no longer work there! this gym has good equipment but thats about it!!! the customer service is terrible and the billing dept is also terrible!!! for the amt of money you pay monthly you could go elsewhere and pay half of that a month and get better service and extended hours!! they do have a decent female only area but no being a female that doesnt help me! i give 1 out of 5 stars!

0
★☆☆☆☆

This gym had great trainers i worked with a few of them and those few that i worked with that i would recomend no longer work there! this gym has good equipment but thats about it!!! the customer service is terrible and the billing dept is also terrible!!! for the amt of money you pay monthly you could go elsewhere and pay half of that a month and get better service and extended hours!! they do have a decent female only area but no being a female that doesnt help me! i give 1 out of 5 stars!

Pros: good equipment

Cons: poor poor customer service

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I sent my daughter here for camp for a couple weeks last summer. She really enjoyed it. They keep the kids busy and it seemed like everyone got along. My only complaint would be that there is a lot of wriggle room in the schedule. For example, my daughter was dying to go swimming (the brochure said they do that) but it turned out they usually do it during afternoon free time instead of morning free time (and my daughter was in mornings). There were a couple instances like that, where the printed schedule didn't reflect what actually happened. Definitely talk to the staff about your expectations in that way. But, like I said, my daughter had a lot of fun and wants to go back.

3
★★★☆☆

I sent my daughter here for camp for a couple weeks last summer. She really enjoyed it. They keep the kids busy and it seemed like everyone got along. My only complaint would be that there is a lot of wriggle room in the schedule. For example, my daughter was dying to go swimming (the brochure said they do that) but it turned out they usually do it during afternoon free time instead of morning free time (and my daughter was in mornings). There were a couple instances like that, where the printed schedule didn't reflect what actually happened. Definitely talk to the staff about your expectations in that way. But, like I said, my daughter had a lot of fun and wants to go back.

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My husband and I joined a number of years ago and really liked it. Then we had to quit and it was a nightmare. They said they didn't get our letter and charged us for several more months. Then they sent us to collections for not paying. Lawyers got involved. I understand this a common complaint for gyms, check the BBB before joining.

1
★☆☆☆☆

My husband and I joined a number of years ago and really liked it. Then we had to quit and it was a nightmare. They said they didn't get our letter and charged us for several more months. Then they sent us to collections for not paying. Lawyers got involved. I understand this a common complaint for gyms, check the BBB before joining.

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I've been a member of Hatfield Athletic Club for 3 years now. It is a great place to work out. They have a cardio room with individual TV's, a weight room, a warm up and cool down room, a women's gym, and a group fitness room. They have awesome childcare center which has TONS of stuff for kids to play with. This is a great gym to join.

4
★★★★☆

I've been a member of Hatfield Athletic Club for 3 years now. It is a great place to work out. They have a cardio room with individual TV's, a weight room, a warm up and cool down room, a women's gym, and a group fitness room. They have awesome childcare center which has TONS of stuff for kids to play with. This is a great gym to join.

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Great trainers! Hatfield Athletic Club is a fantastic facility with friendly employees. Their trainers are approachable and very intelligent. They have a wide range of equipment and lots of activities for family, especially kids. I would recommend this club to anyone.

2
★★★★★

Great trainers! Hatfield Athletic Club is a fantastic facility with friendly employees. Their trainers are approachable and very intelligent. They have a wide range of equipment and lots of activities for family, especially kids. I would recommend this club to anyone.

 

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