Carters Saab Services

★★★★★
  • 100 Nutt Rd

    Phoenixville, PA 19460

    Map & Directions
  • 610-935-8810

About Carters Saab Services

Hours
Mon - Fri, 8am - 5pm; Sat, by appointment; Sun, closed

Professional Services

Professional Services
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5 11
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Nice reply by a skilled owner who has an outstanding reputation in the market.

3
★★★★★

Nice reply by a skilled owner who has an outstanding reputation in the market.

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not sure where to start,but just read a review that edwin leedy posted on city search about my saab repair shop phoenixville,pa.let me start by sayin that I truly value truthful reviews. after reading his review,i was blowin away by the

3
★★★★★

not sure where to start,but just read a review that edwin leedy posted on city search about my saab repair shop phoenixville,pa.let me start by sayin that I truly value truthful reviews. after reading his review,i was blowin away by the

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I believe they know how to fix Saabs however they charge more than a dealer and proceed without authorization to do expensive work. I specifically wrote a request that the issue causing the engine light to remain on not be fixed. Tom

3
★★★★★

I believe they know how to fix Saabs however they charge more than a dealer and proceed without authorization to do expensive work. I specifically wrote a request that the issue causing the engine light to remain on not be fixed. Tom

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My first experience at Carter's Saab will be my last. Unfortunately I did not check out this site, or I would not have gone there. I feel like I was ripped off, was not communicated with honestly, and was overcharged without any

3
★★★★★

My first experience at Carter's Saab will be my last. Unfortunately I did not check out this site, or I would not have gone there. I feel like I was ripped off, was not communicated with honestly, and was overcharged without any

.

I am really angry with Tom Carter. He was really really nice at first, offering to gave me a ride to the library to wait w/my suitcase (i'd been travelling) and do some work, while he worked on my car. Super attentive to my list of

3
★★★★★

I am really angry with Tom Carter. He was really really nice at first, offering to gave me a ride to the library to wait w/my suitcase (i'd been travelling) and do some work, while he worked on my car. Super attentive to my list of

.

Tom is a pleasant guy.
He's a self confessed Saab expert - thats what you pay for.
We are a one car family, we needed the car back ASAP.
Tom took it in and fixed the probelm - the car wasn't going at all - it needed an Direct Ignition

3
★★★★★

Tom is a pleasant guy.
He's a self confessed Saab expert - thats what you pay for.
We are a one car family, we needed the car back ASAP.
Tom took it in and fixed the probelm - the car wasn't going at all - it needed an Direct Ignition

.

Tom is simply the best. He is especially good at trying to make the repairs as efficent and appropriate as possible and he knows Saabs better than any of the mechanics at the dealerships. If he can utilize a used part he will and he is

3
★★★★★

Tom is simply the best. He is especially good at trying to make the repairs as efficent and appropriate as possible and he knows Saabs better than any of the mechanics at the dealerships. If he can utilize a used part he will and he is

.

The car is in PA and we live in NE. He was very helpful and got to the root of the problem efficiently. I appreciated his honesty and the personal concern he had for the car. He was pricey, but I feel I got what I paid for.

Don't be afraid of the sticker, it's worth the extra money.

2
★★★★☆

The car is in PA and we live in NE. He was very helpful and got to the root of the problem efficiently. I appreciated his honesty and the personal concern he had for the car. He was pricey, but I feel I got what I paid for.

Don't be afraid of the sticker, it's worth the extra money.

Pros: Knowledgeable and personable

Cons: Didn't get a price until the end

.

If you need SAAB work done, stop paying dealership rates for a 72 hour turnaround.

I have been using Carters for years. He has always been upfront and Honest with me and the dozens of people that I have sent his way. I trust him implicitly.

2
★★★★★

If you need SAAB work done, stop paying dealership rates for a 72 hour turnaround.

I have been using Carters for years. He has always been upfront and Honest with me and the dozens of people that I have sent his way. I trust him implicitly.

Pros: Honest SAAB Mechanic

Cons: Ugly Building

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Not up front / honest about costs. I asked for an cost estimate on a repair. He had me drop my car off and phoned me hours later, noting what estimation work he had done & how much money I owed him. There was no mention of such fees before hand. I felt cheated. After an hour or so of argument I gave in and paid him. I will not do business with Carter again, and recommend you don't. A real cheat, knowledgeable perhaps, but unethical business practices.

0
★☆☆☆☆

Not up front / honest about costs. I asked for an cost estimate on a repair. He had me drop my car off and phoned me hours later, noting what estimation work he had done & how much money I owed him. There was no mention of such fees before hand. I felt cheated. After an hour or so of argument I gave in and paid him. I will not do business with Carter again, and recommend you don't. A real cheat, knowledgeable perhaps, but unethical business practices.

Pros: Knowledgable

Cons: Bad business

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Carter's knows Saabs. They will service one with the quality of a dealer, at a similar price. They will, though, do it faster and more promptly than a dealer. Also, if your Saab is older than five years they will probably know the car better.

So bring your Saab there. For other models you probably have cheaper options, but they won't screw things up, which is more than you can say about some garages.

2
★★★★☆

Carter's knows Saabs. They will service one with the quality of a dealer, at a similar price. They will, though, do it faster and more promptly than a dealer. Also, if your Saab is older than five years they will probably know the car better.

So bring your Saab there. For other models you probably have cheaper options, but they won't screw things up, which is more than you can say about some garages.

Pros: Fast and right

Cons: Not cheap

 

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