Langhorne Shoe Care & Repair

★★★☆☆
  • 2002 South St

    Philadelphia, PA 19146

    Map & Directions
  • 215-985-4700

About Langhorne Shoe Care & Repair

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2.5 2
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I took 10 pairs of shoes to this shop to have repaired, some heels, some tips and some both. It cost me a total of $132.00 in which I paid in full in advance. I watched the owner count out my ten pairs of shoes. For starter when I went to get my shoes on Saturday he tried to tell me that he forgot to charge me for one pair of shoes in which I never replied because that was a lie. I got home and examined my shoes carefully. I notice that instead of him replacing the tips on two pairs of my shoes (white and mint green) and leaving them natural he dyed the tips black and left black dye on both pairs of shoes. I took them back today and he tried to convince me that it wouldn't be noticeable once I put them on. I insisted that he correct this problem which made him angry. I asked when would they be ready and was told to pick them up after 12 PM today. When I came back to get my shoes the material that was used on them was not the same as before or that was used on my other repaired shoes. It looked and felt like wood putty and they were not even smoothed out or even. My phone call to him was to tell him how horrible my shoes was done and his request to bring them back has hit deaf ears because I would not take my shoes back there nor would I recommend this shop. My shoes will be taken elsewhere even though it will cost more money to correct them! I will be reporting him to Better Business Bureau and to see the way he destroyed these shoes he could be taken to Small Claims Court which I am considering.

1
★☆☆☆☆

I took 10 pairs of shoes to this shop to have repaired, some heels, some tips and some both. It cost me a total of $132.00 in which I paid in full in advance. I watched the owner count out my ten pairs of shoes. For starter when I went to get my shoes on Saturday he tried to tell me that he forgot to charge me for one pair of shoes in which I never replied because that was a lie. I got home and examined my shoes carefully. I notice that instead of him replacing the tips on two pairs of my shoes (white and mint green) and leaving them natural he dyed the tips black and left black dye on both pairs of shoes. I took them back today and he tried to convince me that it wouldn't be noticeable once I put them on. I insisted that he correct this problem which made him angry. I asked when would they be ready and was told to pick them up after 12 PM today. When I came back to get my shoes the material that was used on them was not the same as before or that was used on my other repaired shoes. It looked and felt like wood putty and they were not even smoothed out or even. My phone call to him was to tell him how horrible my shoes was done and his request to bring them back has hit deaf ears because I would not take my shoes back there nor would I recommend this shop. My shoes will be taken elsewhere even though it will cost more money to correct them! I will be reporting him to Better Business Bureau and to see the way he destroyed these shoes he could be taken to Small Claims Court which I am considering.

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I have no complaints with the boot repair done from Langhorne Shoe Care & Repair. I broke the heel off of a pair of expensive boots and was beside myself. The people at Langhorne made them look like new again.

4
★★★★☆

I have no complaints with the boot repair done from Langhorne Shoe Care & Repair. I broke the heel off of a pair of expensive boots and was beside myself. The people at Langhorne made them look like new again.

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