Pediatric Health Assoc Pc

★★★☆☆
  • 2860 Carol Rd

    York, PA 17402

    Map & Directions
  • 717-757-3400

About Pediatric Health Assoc Pc

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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3.0 2
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As of the office staff, the medical billing department is a total joke. For over a year we paid our bills on time with no problems, when we moved we updated our address with them and had our records mailed to us on CD at our new address. But for some reason they didn't update the billing address and kept bouncing back our bills due to permanent address change. Instead of calling us or using the new address to send the bill, they posted that insurance did not respond and sent the bill to collections! Putting a derogatory mark on our credit! Over a $200 bill! We always paid our bills with them before, it is incredibly hard to understand why they did not call us or update the address when we provided it to them. Why they would jump right into blemishing the credit of a customer is beside me.
As for the doctors at the office, we found the nurse practitioner to be the most helpful and reliable with diagnosis and treatments. The doctors are in too much of a hurry.

1
★☆☆☆☆

As of the office staff, the medical billing department is a total joke. For over a year we paid our bills on time with no problems, when we moved we updated our address with them and had our records mailed to us on CD at our new address. But for some reason they didn't update the billing address and kept bouncing back our bills due to permanent address change. Instead of calling us or using the new address to send the bill, they posted that insurance did not respond and sent the bill to collections! Putting a derogatory mark on our credit! Over a $200 bill! We always paid our bills with them before, it is incredibly hard to understand why they did not call us or update the address when we provided it to them. Why they would jump right into blemishing the credit of a customer is beside me.
As for the doctors at the office, we found the nurse practitioner to be the most helpful and reliable with diagnosis and treatments. The doctors are in too much of a hurry.

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Hertz is really informative about breastfeeding. She's even wrote books about it (not that she told me that I stumbled across it on the internet.) She always has stickers for the kids. She has a tremor from a health condition but it doesn't affect her care of the kids or her wisdom about kids. My kids are never scared by her tremor, if anything the kids care less than the adults!

There is not a single Dr at this ofc that I would not recommend. They keep sick visits open in their regular schedule so you can get your kid to a dr the day you call! Nice & friendly staff. Love the Nurse Practitioner. For prescriptions they use a PDA system that sends the dr's prescription to the pharmacy so you can pick it up on the way home, no phone calls, no poorly written pieces of paper, no waiting at the pharmacy (hopefully!) We've seen theses Docs for 5+ years & I'll take my kids there until they tell us to move on to the adult dr!

5
★★★★★

Hertz is really informative about breastfeeding. She's even wrote books about it (not that she told me that I stumbled across it on the internet.) She always has stickers for the kids. She has a tremor from a health condition but it doesn't affect her care of the kids or her wisdom about kids. My kids are never scared by her tremor, if anything the kids care less than the adults!

There is not a single Dr at this ofc that I would not recommend. They keep sick visits open in their regular schedule so you can get your kid to a dr the day you call! Nice & friendly staff. Love the Nurse Practitioner. For prescriptions they use a PDA system that sends the dr's prescription to the pharmacy so you can pick it up on the way home, no phone calls, no poorly written pieces of paper, no waiting at the pharmacy (hopefully!) We've seen theses Docs for 5+ years & I'll take my kids there until they tell us to move on to the adult dr!

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