Shoop's Canvas Awnings & Drpry

★★★★☆

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Terrible company! I have been trying to get my awning fixed for over a year and they will not respond. It came off from the porch and is laying rolled up in my garage, useless. Don't ever deal with this company!

3
★★★★★

Terrible company! I have been trying to get my awning fixed for over a year and they will not respond. It came off from the porch and is laying rolled up in my garage, useless. Don't ever deal with this company!

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We ordered our new awning early to have them in the spring. After a couple of request they came. \r
Didn't have any pipe form them. Told they thought I had May old ones from a company we had over four years ago. Called and left a number

3
★★★★★

We ordered our new awning early to have them in the spring. After a couple of request they came. \r
Didn't have any pipe form them. Told they thought I had May old ones from a company we had over four years ago. Called and left a number

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shoops has been taking care of my awnings for 25 years. the last time April 2012 they hung my awaning and there are rips in them and the pole is so bent that the looks like a v.they are paid to store and put them 2 times a year spring and

3
★★★★★

shoops has been taking care of my awnings for 25 years. the last time April 2012 they hung my awaning and there are rips in them and the pole is so bent that the looks like a v.they are paid to store and put them 2 times a year spring and

.

I had Shoop's hang my awnings last Spring. My awnings were dirty (they claimed they cleaned them before storing them), one awning was ripped (it was not ripped upon pick up for Winter storage), the awning was hung uneven and they ripped 3 of my porch screens when hanging the awnings. I have called and written the company many,many times and they ignore my requests for a call back. I have received no call or letter from the company.I cannot believe noone can return a call or at least acknowledge the damage that was done. I do not recommend working with this company at all!

0
★☆☆☆☆

I had Shoop's hang my awnings last Spring. My awnings were dirty (they claimed they cleaned them before storing them), one awning was ripped (it was not ripped upon pick up for Winter storage), the awning was hung uneven and they ripped 3 of my porch screens when hanging the awnings. I have called and written the company many,many times and they ignore my requests for a call back. I have received no call or letter from the company.I cannot believe noone can return a call or at least acknowledge the damage that was done. I do not recommend working with this company at all!

Pros: None

Cons: Shoop's offers horrible service

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I had Shoops make my awnings several years ago and had them put up and take down my previous awnings for many years.
This year, the awnings have a rip that was not there when the awnings were taken down last fall. The one awning is crooked, and none of the awnings is zip tied and are sliding on the frames. The underside of the awning has mud on it, and it was not there last year.

I have called two times to have someone come out to make repairs and correct the problems. No one has answered my messages yet.

I am not really happy!!!

0
★☆☆☆☆

I had Shoops make my awnings several years ago and had them put up and take down my previous awnings for many years.
This year, the awnings have a rip that was not there when the awnings were taken down last fall. The one awning is crooked, and none of the awnings is zip tied and are sliding on the frames. The underside of the awning has mud on it, and it was not there last year.

I have called two times to have someone come out to make repairs and correct the problems. No one has answered my messages yet.

I am not really happy!!!

Pros: awnings are good

Cons: service/put up and take down

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Awnings were good. The take down and reinstall service was horrible. When reinstalling my awning the crew poked a hole in the awning, all the ropes were greasy, getting on to the underside of the awning greasy and management ignored my complaint.
This awning was only up at my house about 3 months and then taken down. I asked the owner, Harry Snow for a new awning, because his workmen damaged mine and he just ignored my complaint. He didn't even come out to see what the problem was.

0
★☆☆☆☆

Awnings were good. The take down and reinstall service was horrible. When reinstalling my awning the crew poked a hole in the awning, all the ropes were greasy, getting on to the underside of the awning greasy and management ignored my complaint.
This awning was only up at my house about 3 months and then taken down. I asked the owner, Harry Snow for a new awning, because his workmen damaged mine and he just ignored my complaint. He didn't even come out to see what the problem was.

Pros: good awning

Cons: Very bad service on take down and reinstall

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