Gloria Horn Sewing Studio

★★★☆☆
Quality Sewing Machines & Exceptional Service
  • 300 Castle Shannon Blvd

    Pittsburgh, PA 15234

    Map & Directions
  • 412-344-2330

About Gloria Horn Sewing Studio

Hours
Monday-Saturday 10am to 5pm Thursday 10am to 8pm Sunday by appointment
3.0 2
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I wish I had a known they had a F rating from BBB I wouldn't have gone there to begin with. http://www.bbb.org/pittsburgh/business-reviews/sewing-machines-dealers/gloria-horn-sewing-studios-in-pittsburgh-pa-4004310 Rude staff & slow repairs. I have been there 3 times and it is not worth the trip. They try to sell me a different brand of machine every visit.

1
★☆☆☆☆

I wish I had a known they had a F rating from BBB I wouldn't have gone there to begin with. http://www.bbb.org/pittsburgh/business-reviews/sewing-machines-dealers/gloria-horn-sewing-studios-in-pittsburgh-pa-4004310 Rude staff & slow repairs. I have been there 3 times and it is not worth the trip. They try to sell me a different brand of machine every visit.

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0 out of 2 people found this review helpful.

Business Response:

Thank you for commenting. I am truly sorry about any problem you experienced with our customer service. The F rating from the Better Business Bureau is very disheartening. We are fully aware and are set upon resolving issues brought forward by those few individuals. However, I assure you that the vast majority of our customers are continually pleased with our service and the quality of all our products. It is our intention to make sure complaints, past and future, are resolved. Also, we will stay absolutely dedicated to making your visit a pleasant experience every single day. Nearly all of our customers love it here and I am convinced you will too if you give it another chance. I know that our employees are generally really nice and helpful people and I ask that you stop in again for another shot. I know we can show you that we are here to help as a friend. - Sincerely, Gloria Horn and the rest of the staff.
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I've bought from Gloria Horn for many years and have been totally satisfied. The machine I bought has lasted a very long time, due to the quality of it. The store has an extensive variety of accessories and supplies available. There are also a lot of different classes that are offered. The staff is knowledgeable and very helpful. I'd recommend them to everyone.

PROS: Good value for the dollar spent
CONS: Not handicapped accessible

5
★★★★★

I've bought from Gloria Horn for many years and have been totally satisfied. The machine I bought has lasted a very long time, due to the quality of it. The store has an extensive variety of accessories and supplies available. There are also a lot of different classes that are offered. The staff is knowledgeable and very helpful. I'd recommend them to everyone.

PROS: Good value for the dollar spent
CONS: Not handicapped accessible

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2 out of 2 people found this review helpful.

 

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