Value City Furniture

★★☆☆☆
  • 3801 William Penn Hwy

    Monroeville, PA 15146

    Map & Directions
  • 412-373-6660

About Value City Furniture

Categories
  • Furniture Stores
Details
  • Mattress Stores
Hours
M-Sa 10am-9pm, Su 11am-7pm
Emails
  • store066managers@americansignature.com
Phones
  • Fax (412-373-6667)
Year Established
  • 1948
Keywords
  • furniture
  • discount furniture
  • sofa
  • couches
  • recliners
  • dining room table
  • sectional
  • mattresses
  • bedroom furniture
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa

Home & Garden

Home & Garden
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2.0 4
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.

My partner and I (both 29 year old women with respectable jobs) needed bedroom furniture and walked out of this location (monroeville) within 15 minutes of being completely ignored by the entire sales staff who fell over themselves to help other couples, but literally turned their backs and walked in other directions when we were looking for help. As we were leaving, one particular overweight, balding, moustached salesman who had been avoiding us the entire trip greeted another couple coming into the store with a huge 'HEY GUYS! LOOKING FOR ANYTHING IN PARTICULAR HOW CAN I HELP YOU blah blah blah' pitch that was pretty infuriating to hear after at least four sales people acted like we weren't good enough to shop there. Needless to say, we'll never go into another value city again and have already told a lot of people of our experience. this wasn't just one bad egg, it was an entire staff. we're not people who usually go out of their way to complain about service, but this was just unacceptable.

1
★☆☆☆☆

My partner and I (both 29 year old women with respectable jobs) needed bedroom furniture and walked out of this location (monroeville) within 15 minutes of being completely ignored by the entire sales staff who fell over themselves to help other couples, but literally turned their backs and walked in other directions when we were looking for help. As we were leaving, one particular overweight, balding, moustached salesman who had been avoiding us the entire trip greeted another couple coming into the store with a huge 'HEY GUYS! LOOKING FOR ANYTHING IN PARTICULAR HOW CAN I HELP YOU blah blah blah' pitch that was pretty infuriating to hear after at least four sales people acted like we weren't good enough to shop there. Needless to say, we'll never go into another value city again and have already told a lot of people of our experience. this wasn't just one bad egg, it was an entire staff. we're not people who usually go out of their way to complain about service, but this was just unacceptable.

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I called to find out if they have office desk in stock (which they didn't have in stock last week) They transf to sales, I was on hold and every 4 min they countinue with music on hold, some one actually picks and pushes botton again....I know they not owners but still .....to bad they don't have minus 5 stars

1
★☆☆☆☆

I called to find out if they have office desk in stock (which they didn't have in stock last week) They transf to sales, I was on hold and every 4 min they countinue with music on hold, some one actually picks and pushes botton again....I know they not owners but still .....to bad they don't have minus 5 stars

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.

They keep postponing the delivery date of the product - it has been a month and still no confirmed date. I don't understand why they sell products that they don't have! Later I checked the online reviews and simply typing "value city furniture review" in google brings up all similar complaints, I did not find a single positive review except at this site, so just wanted to warn the people who visit here. Do the review search first or else be ready to wait forever if you buy from Value city.

1
★☆☆☆☆

They keep postponing the delivery date of the product - it has been a month and still no confirmed date. I don't understand why they sell products that they don't have! Later I checked the online reviews and simply typing "value city furniture review" in google brings up all similar complaints, I did not find a single positive review except at this site, so just wanted to warn the people who visit here. Do the review search first or else be ready to wait forever if you buy from Value city.

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Wow,what a store.very well arranged and very neat and clean.Even if u don't have anything to buy,still you would love to visit once in a while just to see the new items.Everything is displayed so very well.We have got most of our furniture from value city furniture.Service is just superb.Staff is very helpful.Everything about this store is fantastic.

5
★★★★★

Wow,what a store.very well arranged and very neat and clean.Even if u don't have anything to buy,still you would love to visit once in a while just to see the new items.Everything is displayed so very well.We have got most of our furniture from value city furniture.Service is just superb.Staff is very helpful.Everything about this store is fantastic.

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0 out of 1 people found this review helpful.

Message from Value City Furniture

WHO WE ARE

Value City Furniture is a furniture store that has been helping families furnish their homes for over 70 years. Find stylish furniture for your living room, dining room, and bedroom (including mattresses and youth furniture). VCF also offers the largest selection of reclining and power-reclining furniture around!



DESIGNER LOOKS COLLECTION

Our newest furniture collection, Designer Looks is full of the latest furniture styles at prices that are a lower than anywhere else. We listened to our customers about what their favorite styles are, and created an entire collection centered around making those sought-after looks affordable.

Yext PowerListings

 

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