Lh Brubaker Appl & Water Cond

★★☆☆☆
  • 5303 E Trindle Rd

    Mechanicsburg, PA 17050

    Map & Directions
  • 717-796-0150

About Lh Brubaker Appl & Water Cond

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Had I been able to give a zero star review, I would have. The service manager, Don, is incredibly rude. I waited a week and a half to get my appointment time for service. I requested an after 2 pm appointment time (and took the afternoon

3
★★★★★

Had I been able to give a zero star review, I would have. The service manager, Don, is incredibly rude. I waited a week and a half to get my appointment time for service. I requested an after 2 pm appointment time (and took the afternoon

.

We purchased a JennAir electric cooktop from LHB. When I went over the fine print on my receipt after the installation had been completed I discovered the salesperson had Charged me for an extended service plan. I was never told about it, the Plan was never mentioned at all, and I had no interest in one.
I called and spoke with one of the owners and told him I that was very deceptive and demanded the money charged for the service plan be refunded. It was ~
I will never shop there again. It may have been simply the act of a greedy salesperson, but I don't care who was responsible, I'll never go back ~
IOn order to leave this review, the software requires I give at least 1 star, they don't deserve it

1
★☆☆☆☆

We purchased a JennAir electric cooktop from LHB. When I went over the fine print on my receipt after the installation had been completed I discovered the salesperson had Charged me for an extended service plan. I was never told about it, the Plan was never mentioned at all, and I had no interest in one.
I called and spoke with one of the owners and told him I that was very deceptive and demanded the money charged for the service plan be refunded. It was ~
I will never shop there again. It may have been simply the act of a greedy salesperson, but I don't care who was responsible, I'll never go back ~
IOn order to leave this review, the software requires I give at least 1 star, they don't deserve it

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This company is not trustworthy. I looked at a lot of appliances and the person I spoke to was very helpful and nice. Supposedly the company price matches but when I showed a quote from another company not only did they not match the price on the quote but moreover they told the manufacturer about my quote and, as a result, I was no longer able to get the items at the price I was quoted. My trust was violated.

1
★☆☆☆☆

This company is not trustworthy. I looked at a lot of appliances and the person I spoke to was very helpful and nice. Supposedly the company price matches but when I showed a quote from another company not only did they not match the price on the quote but moreover they told the manufacturer about my quote and, as a result, I was no longer able to get the items at the price I was quoted. My trust was violated.

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Great service and showrooms. I bought all my appliances from them except the range because I do not like Wolf and they didn't have the brand I wanted.

4
★★★★☆

Great service and showrooms. I bought all my appliances from them except the range because I do not like Wolf and they didn't have the brand I wanted.

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Customer BEWARE:
We had a 5yr old Bosch dishwasher that needed a new circuit board, because it was still under warranty we were advised to use LHB appliance for repair because they were the only repair center in the area....what a horrible experience.....to start the tech was late, I told him what was wrong with the dishwasher, he gave me a pricey verbal quote to fix it never leaving a written service statement....to top it off he did not have the part with him....it took 7 days to order...then we would have to reschedule another service call....needless to say we ordered and replaced the part ourselves at the fraction of the cost....but still recieved a pricey bill for the service call that was an absolute was of my time!!! Needless to say we will not be using this company for ANYTHING.....and if you must use them....be sure to get a written statement of cost up from!

1
★☆☆☆☆

Customer BEWARE:
We had a 5yr old Bosch dishwasher that needed a new circuit board, because it was still under warranty we were advised to use LHB appliance for repair because they were the only repair center in the area....what a horrible experience.....to start the tech was late, I told him what was wrong with the dishwasher, he gave me a pricey verbal quote to fix it never leaving a written service statement....to top it off he did not have the part with him....it took 7 days to order...then we would have to reschedule another service call....needless to say we ordered and replaced the part ourselves at the fraction of the cost....but still recieved a pricey bill for the service call that was an absolute was of my time!!! Needless to say we will not be using this company for ANYTHING.....and if you must use them....be sure to get a written statement of cost up from!

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Ratings_icons Ratings_icons

.

Our Bosch dishwasher needed an new circuit board and because it was less than 5 yrs old and under warranty we were advised to have it serviced by LHB appliances, because they are the certified repair center in the area. What a horrible experience.....the tech was late, I told him what was wrong with the dishwasher, he gave me a verbal quote as to how much it was to fix it ...never leaving a written statement....and he did not have the part to fix the washer with him...it took a week to order it. Meanwhile we ordered and installed the part ourselves...but were still charged a pricey service charge for nothing!!! We will not be using this company FOR ANYTHING...and I suggest if you must use them to get a service agreement in writing up front!

0
★☆☆☆☆

Our Bosch dishwasher needed an new circuit board and because it was less than 5 yrs old and under warranty we were advised to have it serviced by LHB appliances, because they are the certified repair center in the area. What a horrible experience.....the tech was late, I told him what was wrong with the dishwasher, he gave me a verbal quote as to how much it was to fix it ...never leaving a written statement....and he did not have the part to fix the washer with him...it took a week to order it. Meanwhile we ordered and installed the part ourselves...but were still charged a pricey service charge for nothing!!! We will not be using this company FOR ANYTHING...and I suggest if you must use them to get a service agreement in writing up front!

Pros: none

Cons: Hidden fees

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