Giannini Jewelers Inc

★★★★☆
  • 15 E Lancaster Ave

    Ardmore, PA 19003

    Map & Directions
  • 610-642-6388

About Giannini Jewelers Inc

Hours
Closed Monday, Tuesday, Sunday. Wednesday-Friday 10am-5pm Saturday 9:30am-3pm
4.3333 6
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They were the best. They took time to explain things, gave me a great price and made the perfect engagement ring for me. I couldn't be happier

5
★★★★★

They were the best. They took time to explain things, gave me a great price and made the perfect engagement ring for me. I couldn't be happier

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A relative of mine recently brought an expensive watch into Giannini's to have the watch reset for the end of daylight savings. Rather than quickly making the adjustment for her as had been the case in the past, the shop claimed that the watch was not working and needed to be sent to a specialty operation to fix it. After several attempts to reclaim the watch over several weeks with no success and very rude treatment, the watch was returned, running but still on DST and a warning never to come back to the store.

We will, of course, never return but we'd like to warn prospective customers of the rude, abusive treatment received. My relative has been a customer at this shop on many previous occasions but no more. And her watch was adjusted for EST in seconds by a friend without need of expensive repair.

1
★☆☆☆☆

A relative of mine recently brought an expensive watch into Giannini's to have the watch reset for the end of daylight savings. Rather than quickly making the adjustment for her as had been the case in the past, the shop claimed that the watch was not working and needed to be sent to a specialty operation to fix it. After several attempts to reclaim the watch over several weeks with no success and very rude treatment, the watch was returned, running but still on DST and a warning never to come back to the store.

We will, of course, never return but we'd like to warn prospective customers of the rude, abusive treatment received. My relative has been a customer at this shop on many previous occasions but no more. And her watch was adjusted for EST in seconds by a friend without need of expensive repair.

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Business Response:

Mike, We at the original and only Giannini Jewelers in Ardmore take our feed back very seriously. While we are upset that you had a poor experience we would like to make sure that your ire is directed at the appropriate business. We have no affiliation with P J Giannini LTD in the Wynnewood shopping center. Could you please clarify which establishment your relative was displeased with so that we can take the proper action on our end. Thank you for you response. Feel free to contact us via email or at 610-642-6860 during business hours.
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Giannini Jewelers made me feel very comfortable and well informed about purchasing a diamond for my engagement ring. They are very knowledgable and friendly. Quality, upscale merchandise without the attitude.

5
★★★★★

Giannini Jewelers made me feel very comfortable and well informed about purchasing a diamond for my engagement ring. They are very knowledgable and friendly. Quality, upscale merchandise without the attitude.

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I recently purchased an engegement ring from Giannini Jewelers and will definitely be going back for future jewelry purchases. The staff was beyond helpful when it came to making the ring choice. My fiance was thrilled with her ring and we will both be purchasing our wedding bands from Giannini as well.

5
★★★★★

I recently purchased an engegement ring from Giannini Jewelers and will definitely be going back for future jewelry purchases. The staff was beyond helpful when it came to making the ring choice. My fiance was thrilled with her ring and we will both be purchasing our wedding bands from Giannini as well.

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Located in Ardmore since 1947, these people must be doing something right to be family owned and run and in business for 62 years. They are honest, dependable, and charge fair prices for superior work. Probably the only place in Ardmore that will but a battery in a watch. Don't confuse them with PJ Giannini in Wynwood. This is the original Giannini Jewelers. If you went to Penn State, even better.

5
★★★★★

Located in Ardmore since 1947, these people must be doing something right to be family owned and run and in business for 62 years. They are honest, dependable, and charge fair prices for superior work. Probably the only place in Ardmore that will but a battery in a watch. Don't confuse them with PJ Giannini in Wynwood. This is the original Giannini Jewelers. If you went to Penn State, even better.

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I walked in with three watches that weren't working. two needed batteries and the third needed a repair.

I was informed that the broken watch had an 1o year warranty and gave me a box to send it back. I gladly paid for the 2 batteries. (and the price was less than I had paid for a battery at a mall kiosk for another watch).

5
★★★★★

I walked in with three watches that weren't working. two needed batteries and the third needed a repair.

I was informed that the broken watch had an 1o year warranty and gave me a box to send it back. I gladly paid for the 2 batteries. (and the price was less than I had paid for a battery at a mall kiosk for another watch).

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